I
San Francisco, California, United States· Full-time· Remote
$126K – $140K/yr
NL
Pay vs market · Near median
This job's pay ($142,500 a year at the midpoint) is higher than about 55% of 90 salary-listed Customer Success Manager jobs in United States in the last 12 months; their median is $135,000.
Role overview
Job description
About the Role As a Senior Customer Success Manager at NetBox Labs, you will own the long-term success and growth of a strategic portfolio of customers. Your primary responsibility is to ensure customers realize sustained value from NetBox Labs’ products and services, resulting in strong net revenue retention (NRR) and customer lifetime value (CLV) . This role goes beyond day-to-day account management. You will operate as a trusted advisor, helping customers align NetBox Labs to their business and technical objectives, while proactively identifying risks and growth opportunities. You will also play a key role in shaping Customer Success strategy, processes, and best practices as the organization continues to scale. What You’ll Do Own NRR and CLV for a portfolio of mid-market and enterprise customers Develop and execute customer success plans aligned to customer goals and outcomes Drive o
…About this listing
- Source: NetBox Labs's official careers site (via Ashby) · last confirmed on the source 3 Nov 2026
- Posted 22 Oct 2026
Jobiba does not charge job seekers. Never pay to apply or share OTPs, card or bank details.
What they are looking for
Skills & requirements
Department · Customer Success
Hiring company
NetBox Labs
Technology
Build and manage complex networks easier with NetBox Labs, using an enterprise-grade version of the world’s most popular network source of truth.
Related opportunities
Similar active roles
Relevant, currently active roles for this market.
C
AISalesforceRecruitment
TI
Maryland, Headquarters, United States
$106.5K – $172.5K/yr · Jobiba est.Estimated from 90 similar postings (high confidence) — not stated by the employer.
Salesforce
DU
24 days ago
San Francisco, California, United States
$81.6K – $120K/yr
ExcelLogisticsRecruitment
D
New York, United States· Full-time
$106.5K – $172.5K/yr · Jobiba est.Estimated from 90 similar postings (high confidence) — not stated by the employer.
GitAIGoRust
O
AIExcelRecruitment
🔔 Get job alerts
New Customer Success Manager jobs in United States, straight to your inbox.
No spam · Unsubscribe anytime