Senior Customer Success Manager

Who we are Lab37 Robotics , is a technology company focused on the development and deployment of robots designed specifically for direct-to-customer food production. Our mission is to revolutionize the food industry by creating innovative robotic solutions that enhance efficiency, quality, and customer satisfaction. We are passionate about pushing the boundaries of technology to deliver cutting-edge products that meet the evolving needs of our clients. What you’ll do As a Recruiter, you’ll play a key role in scaling the technical and operational teams that sit at the heart of Lab37’s mission. You’ll recruit across Mechanical Engineering, Operations, and GTM roles—bringing in the builders, operators, and problem-solvers who will shape Lab37’s next phase of growth. You will Own the full recruitment lifecycle for Mechanical Engineering, Operations, and GTM roles across multiple geographies. Partner directly with Engineering, Operations, and Commercial leadership to define role requirements, calibrate on talent, and align hiring strategies with business needs. Drive strategic recruiting initiatives that strengthen team capability, accelerate hiring velocity, and ensure we consistently raise the bar on talent. Build strong pipelines through creative sourcing, industry mapping, and proactive engagement of high-caliber engineering, operations, and GTM talent. Leverage funnel data and insights to identify bottlenecks, improve process efficiency, and support predictable hiring outcomes. What we’re looking for 4–6 years of full-cycle recruiting experience across technical, engineering, operations, or GTM roles. Proven success running complex, specialized searches—especially in Mechanical Engineering, Field Operations, or Commercial roles. A true partner to hiring managers—comfortable advising on market dynamics, leveling, calibration, and hiring strategy. Exceptional communicator who can pitch, persuade, and build trust with both candidates and senior leaders. H

Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com . We're looking for an experienced seller to join the Tech vertical of our Large Customer Sales team in San Francisco or Los Angeles. As a Lead Client Partner, you will be responsible for forming relationships with key brands and agencies while ensuring they meet their business objectives using Reddit's advertising suite. This role is required to be based in person in either SF or LA. Responsibilities: Proactively manage and deepen relationships with existing advertising partners, both with agencies and directly with clients to drive year-over-year revenue growth Proactively construct upfront and joint business plans with top clients Establish mutually beneficial relationships with new clients, educating them on Reddit and the Reddit ads platform Leverage agency and client direct relationships to identify new buyers of Reddit advertising products Leverage data from internal and external sources to inform client strategies and pitch proposals Consistently meet deadlines for all projects, ensuring that clients receive the highest level of customer service Own client meetings from agenda to final presentation, instilling confidence and setting all interactions up for success by appropriately setting client expectations, identifying outcomes, and communicating clear next steps Act as the primary point of contact for clients to communicate major platform updates, releases, changes, and/or opportunities that will deepen or expand the relationship Provide strategic, proactive, and consultative advice to clients in order to uplev

About the Team DoorDash for Business is one of DoorDash's fastest-growing businesses, helping organizations engage and support their employees through meal benefits, workplace catering, gifting, and other workplace solutions. As companies continue investing in employee engagement and return-to-office initiatives, we're expanding our product offerings, launching internationally, and building toward a one-stop solution for corporate workplace needs. By the end of this year, DoorDash for Business is expected to become DoorDash's next billion-dollar business, making it one of the company's highest-growth investment areas. Joining this team means joining a startup within DoorDash—where you'll have the ownership and speed of a high-growth business backed by the scale, resources, and brand of a global leader. About the Role As a Enterprise Account Executive, DoorDash for Business , you'll own the full sales cycle, partnering with enterprise organizations to introduce DoorDash for Business and close complex, high-impact deals. You'll build relationships with executive stakeholders, uncover business priorities, and deliver tailored solutions that help companies better engage and support their employees. This is a consultative, hunter-focused role where you'll collaborate closely with Product, Marketing, Customer Success, Legal, and Leadership while helping shape one of DoorDash's fastest-growing businesses. If you're energized by building new relationships, solving complex business challenges, and making an impact in a high-growth environment, you'll thrive on this team. You’re excited about this opportunity because you will: Identify and Prospect Strategic Partners: Identify, prospect, and engage high-value, enterprise-level organizations to create long-term partnerships and opportunities for collaboration. Build and Maintain Relationships: Cultivate strong relationships with senior executives and decision-makers (C-suite, VP-level, etc.) within target organizations,

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft Ads’ vision is to build the largest transportation media network. We leverage media to elevate the transportation experience for our users while building an exciting and sustainable advertising business. Our assets include Lyft in-app sponsorship opportunities, the largest bikeshare network in the country, off network audience programmatic solutions, as well as experiential activations. Our work is fun, challenging, and rewarding and we are looking for a customer-focused team member passionate about solving problems, delighting our agency partners, and winning new business. As a Senior Digital Account Executive for Lyft Media, you will be the primary point of contact for major advertising agencies and marketing clients. You will have discretion to shape the future of our growing media business while managing the day-to-day sales processes and relationships with advertising agencies. Responsibilities: Lead C Suite level conversations to increase revenue and grow strategic partnerships Demonstrate in-depth insights of the sales process and product combination Lead account planning process that aligns brand and Lyft’s resources to maximize opportunities Grow revenue, educate and lead strategic conversations with clients and navigate complex relationships Demonstrate expertise in all matters relevant to your book of business, including escalation and troubleshooting to resolve client issues Spearhead client education on products and give product updates to advise on the best approach to drive business outcomes for clients and agencies Lead collaboration with external clients and internal stakeholders Create compelling media packages and custom offerings to close new media business Build and manage sales pipelines while achieving quarterly revenue goals Work autonomously and independently to seek new

Who we are Lab37 Robotics , is a technology company focused on the development and deployment of robots designed specifically for direct-to-customer food production. Our mission is to revolutionize the food industry by creating innovative robotic solutions that enhance efficiency, quality, and customer satisfaction. We are passionate about pushing the boundaries of technology to deliver cutting-edge products that meet the evolving needs of our clients. About the Role Build the quality practices and systems that help connect kitchen teams, cloud services, and robotic production systems. As a Senior Software Quality Engineer, you will own test strategy, release validation, automation, and early issue triage across complex software and operational workflows. You will work across frontend applications, backend services, cloud infrastructure, integrations, and robot-adjacent interfaces. You will partner closely with product, culinary, operations, robotics, firmware, and mechanical teams to understand how the system is expected to behave, identify meaningful risks, and turn ambiguous operational requirements into practical test plans and reliable validation processes. We are looking for someone who is deeply hands-on, enjoys investigating complex problems, and takes ownership from planning through release and production support. You’ll collaborate with experienced engineers across disciplines while helping raise the quality, reliability, testability, and maintainability of our software. What you’ll do Create and execute test strategies for complex product capabilities spanning user interfaces, backend services, cloud infrastructure, external integrations, and robot-adjacent systems. Develop detailed test plans based on product requirements, technical designs, operational workflows, system dependencies, and potential failure modes. Own and coordinate release checkout, including defining readiness criteria, validating critical workflows, documenting res

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The Airbnb Hotels organization, which includes HotelTonight, is a fun, entrepreneurial, start-up team where you can have outsized impact. Simplicity is at the core of our products. We pride ourselves on delivering the smoothest and most intuitive hotel booking experience. For hotels, we make it easy to drive incremental bookings so they can focus on the craft of hosting. We aspire to facilitate hotel discovery and serendipity at scale, benefitting guests and hotel partners. The Difference You Will Make: As a Senior Market Manager, your role will entail ensuring the health and expansion of our supply in your assigned territory by managing individual hotel and/or chain accounts and supply acquisition of high quality inventory. Focusing on these responsibilities, you will build the Hotel category’s market presence in your assigned territory and collaborate with other teams as the local in-market expert. This includes partnering, strategizing, and running daily operations directly with hotels and ensuring that HotelTonight and Airbnb always have the best inventory and deals available for our guests. Senior Market Managers are self-starters, versed in operating autonomously, and acting as mentors to fellow colleagues. You will promote best practice sharing, team collaboration, and strategic thinking through leading by example. You will help resolve challenges and ensure that partners feel valued and supported by our platforms. This will include regular partner meetings in which you will review performance and opportunities to optimize on our platforms. Ultimately, you are res