About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com . About the Team The People Operations team owns the systems, processes, and programs that make the employee lifecycle run — from day one through every transition in between. We believe that clean data, simple workflows, and well-designed technology are what let the rest of the People & Talent function do its best work. About the Role We're looking for a People Operations Manager who can look at a messy, ambiguous problem and turn it into a clear plan — then execute it. Day-to-day, you'll own our HR technology stack, lead process transformation across the employee lifecycle, and serve as the go-to partner for Payroll, IT, Legal, and the broader People & Talent team when something needs to be built, fixed, or rethought. You'll work directly with vendors, HRBPs, and leadership to make sure our operations are scalable, compliant, and actually simple to use. In the first year, success means moving us from where we are to where we should be: better-configured systems, documented processes, and a team that trusts what's in our tools. Responsibilities Lead HR operations programs end-to-end — define scope, owners, milestones, risks, and success measures, often starting from an undefined brief. Serve as the primary functional owner for core People technology platforms (e.g., HRIS, ATS, LMS, performance tools), including configuration, upgrades, and feature evaluation. Lead technology deployments, platform conversions, and module rollouts, coordinating across IT, HRIS, and vendor teams. Research and benchmark HR technology trends to build and maintain a People tech roadmap that supports scale. Apply AI and e
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Role overview
Job description
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
A Brief Overview
As a Senior IT Project Manager, you will manage the resources, schedule and budget across teams, ensuring effective delivery. Your role focuses on creating an environment that enables team success, fostering collaboration, and driving continuous improvement. While this is a senior-level position, it is an Individual Contributor (IC) role, meaning you will influence and guide teams without direct people management responsibilities.
What You Will Do
Manage resources, schedule and budget.
Design and develop tools and processes for effective team delivery.
Analyze team productivity and quality data to generate actionable insights for improvement.
Develop and execute stakeholder communication strategies to gather feedback and incorporate it into process enhancements.
Implement knowledge-sharing systems (e.g., wikis, documentation platforms) to promote transparency and collaboration.
Act as a liaison between teams and stakeholders, removing obstacles and ensuring smooth delivery.
Minimum Requirements
7–10+ years of relevant experience in agile project management delivery or Scrum Master roles.
Strong problem-solving and decision-making skills.
Proven ability to collaborate effectively across teams and stakeholders.
Demonstrated growth mindset with a focus on agility and continuous development.
Expertise in execution and delivery, including planning and supporting team outcomes.
Solid business intelligence and analytical skills.
Preferred Qualifications
Certified ScrumMaster (CSM) or equivalent certification preferred.
Project Management certification preferred.
Scaled Agile certification preferred.
Education
Bachelor’s degree preferred or equivalent professional training/qualification.
Pay Range
The typical pay range for this role is:
$75,400.00 - $165,954.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
Additional details about available benefits are provided during the application process and on Benefits Moments.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
What they are looking for
Skills & requirements
Qualification
Bachelor’s degree preferred or equivalent professional training/qualification
Hiring company
Cvshealth
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