Senior Manager - Central Operations

Job Description: Zippee is India's leading Quick Commerce-as-a-Service platform helping brands scale through dark store fulfillment, last-mile delivery, and rapid commerce infrastructure. We are looking for ambitious Senior Managers - Central Operations to lead high-impact projects across quick commerce and logistics. This is a high-ownership role designed for future business leaders. You will manage key operational initiatives, launch projects across India, improve efficiency, reduce cost-per-order, and ensure SLA adherence at scale. What you will do: Launch and manage quick commerce projects across India, including dark stores and last-mile delivery initiatives. Drive process excellence across fulfilment, logistics, and dark store operations. Track and improve key metrics including TAT, SLA adherence, throughput, and cost-per-order. Analyse operational data and identify opportunities to improve efficiency and profitability. Work closely with Product, Tech, Finance, and City Operations teams. Travel on-ground to support launches, audits, and expansion projects. Qualifications: 4-8 years of experience in Operations, Program Management, Supply Chain, Logistics, Ecommerce, or Quick Commerce. Strong analytical and problem-solving skills. Comfortable working with data, dashboards, and operational metrics. Ability to thrive in a fast-paced, high-pressure startup environment. High ownership mindset and willingness to execute on the ground. Bonus Points: If you have early-stage Program or Operations experience in quick commerce/ecommerce logistics/ courier companies. What you'll get: Be part of a tight-knit rocket ship passionate about empowering consumer brands in the quick commerce era. Steep learning and growth curve. Ownership of projects with meaningful business impact. Annual company retreat.