L
Toronto, Canada· Full-time
ReactAIGo
L
Market pay estimate
$167,950–$215,850 / year for comparable Senior Manager roles in Canada. Not employer-provided.
Role overview
Job description
At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft's Customer Care Operations team handles more than 1.7 million customer interactions every month. We support riders, drivers, and businesses across voice, chat, and messaging, through in-house teams and a global network of outsourced partners. As Senior Manager, Global Workforce & Partner Management, you'll own how our global workforce is sized, scheduled, funded, and protected. You'll turn demand into capacity, manage the spend behind it, and own the business relationship with our outsourced partners. You'll work hand in hand with the Support Operations leaders who own service delivery and quality, giving them the plans, insights, and partner capacity they need to deliver for customers. Reporting to the Director, Glo
…About this listing
- Listed from Lyft's careers site via Greenhouse · last confirmed on the source 23 Oct 2026
- Posted 22 Oct 2026
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Role market pulse
How Senior Manager demand looks in Canada
Live jobs
32
Posted 30d
12
30d movement
+9.1%
Remote share
28.1%
Salary listed
68.8%
Salary trend 1Y
Not enough history
What they are looking for
Skills & requirements
Department · Core Support Ops
Hiring company
Lyft
Technology
Wherever you’re headed, count on Lyft for rides in minutes. The Lyft app matches you with local drivers at the tap of a button. Just request and go. Ride by ride, we’re changing the way our world works. We imagine a world where cities feel small again. Where transportation and tech bring people together, instead of apart. We see the future as community-driven — and it starts with you.
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