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Active5d ago

Senior Manager, Programs - Global Expansion and New Initiatives

Affirm·📍 United States

Employment

Full-Time

Work mode

Remote

Experience

SENIOR LEVEL

Salary

$181,031–$228,125 / year · Jobiba est.

Market pay estimate

$181,031–$228,125 / year for comparable Senior Manager roles in United States. Not employer-provided.

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Role overview

Job description

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. About the Operations team The Operations team delivers seamless customer experiences and enables new product capabilities while ensuring operational excellence. The team owns strategy, planning, technical execution, customer service, fraud operations, process design, quality, training, and program management. We drive efficiency, resolve issues quickly, and scale operations as the business grows. Our goal is to deliver seamless support while maintaining high standards and reducing risk. About the role As we scale into new products, partners, geographies, and channels, we need an exceptional leader to own the strategy of how our servicing operating model evolves globally. In this role you'll set the customer oper

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Role market pulse

How Senior Manager demand looks in United States

70/100 · rising

Live jobs

340

Posted 30d

180

30d movement

+80%

Remote share

25.3%

Salary listed

62.4%

Salary trend 1Y

Not enough history

What they are looking for

Skills & requirements

Qualification

What We Look For 12+ years of relevant experience, including 5+ years leading teams and/or managing other managers or senior professionals; For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law

Department · Ops Excellence - Consumer

Hiring company

Affirm

Technology

At Affirm, we believe that the financial industry works better for everyone when it’s fair, honest, and inclusive. We help people pay over time for almost anything—with no late fees or surprises. Through advanced technology and analytics that look beyond FICO, we’re able to serve a much broader population than other lenders.

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