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Active4mo ago

Senior Software Engineer, Applied AI (Customer Agent)

Klaviyo·📍 Boston, Massachusetts, United States

Employment

Full-Time

Work mode

On-site

Experience

7+ years

Salary

$148K – $222K/yr

OverviewRequirementsCompanySimilar jobs

Role overview

Job description

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. About the Role Our team is looking for a Senior Software Engineer, Applied AI to help build the future of Customer Agent, Klaviyo’s AI-native conversational platform. In this role, you’ll play a critical part in shaping how autonomous service, AI-driven support, and agentic commerce experiences evolve at scale across millions of customer interactions. You’ll work acros

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About this listing

  • Source: Klaviyo's official careers site (via Greenhouse) · last confirmed on the source 29 Oct 2026
  • Posted 24 Jun 2026

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What they are looking for

Skills & requirements

python →react →aws →machine learning →ai →

Qualification

7+ years of experience in a software engineering role; Experience with retrieval systems, embeddings, eval frameworks, or LLM orchestration patterns

Department · Engineering

Hiring company

Klaviyo

Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.

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