R
Gurugram, Haryana, India· Full-time
SQLTableau
A
Role overview
Job description
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: You will join an elite process team focused on premium, high-stakes customer interactions, supporting high-end guests and Hosts within the Airbnb community. The environment is: Multicultural and hospitality-oriented, with exposure to high-profile and influential clientele. Based in Gurugram / Delhi-NCR, with an expectation of in-office work aligned with business needs. Fast-paced, complex, and ambiguous, requiring adaptability, responsiveness, and professionalism. Collaborative, involving close interacti
…About this listing
- Listed from Airbnb's careers site via Greenhouse · last confirmed on the source 23 Oct 2026
- Posted 22 Oct 2026
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What they are looking for
Skills & requirements
Qualification
Your Expertise: Background & experience 7+ years of relevant experience in multicultural customer service teams, preferably in hospitality and premium support (experience with Apple, Amex (David Jones), Amazon premium support, Ritz Carlton is a plus); Graduate degree or above; All qualified individuals are encouraged to apply
Department · Community Support
Hiring company
Airbnb
Technology
Get an Airbnb for every kind of trip → 7 million holiday rentals → 2 million Guest Favourites → 220+ countries and regions worldwide
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