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Active4w ago

Senior Technical Account Manager

Airwallex·📍 Shanghai, China

Employment

FULL TIME

Work mode

On-site

Experience

5+ years

Salary

Not disclosed

Salary not disclosed

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Role overview

Job description

About Airwallex Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own. We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific. We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting

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About this listing

  • Listed from a Ashby careers board · last confirmed on the source 29 Oct 2026
  • Posted 1 Oct 2026

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What they are looking for

Skills & requirements

Qualification

Bachelor’s degree in a STEM discipline, with strong academic achievements At least 5 years experience working in an engineering, technical support, or technical account manager role Comfortable managing multiple and changing priorities and meeting deadlines in an entrepreneurial environment Ability to approach customer and sales team requests in a proactive and consultative manner; listen and understand user requests and needs and effectively deliver Thorough understanding of the software development lifecycle and API architecture Proficiency in professional oral and written communication, with a record of presenting to audiences containing one or more decision-makers Preferred

Department · Merchant Services

Hiring company

Airwallex

Finance & Banking

Grow your business faster with Airwallex - global business accounts, high speed transfers, multi-currency cards, online payments, embedded finance, and more.

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