O
2 days ago
London, England, United Kingdom
Machine LearningArtificial IntelligenceAISalesforce
A
Salary not disclosed
Check market pay for comparable Senior Technical Account Manager roles before applying.
Role overview
Job description
About Airwallex Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own. We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific. We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting
…About this listing
- Listed from a Ashby careers board · last confirmed on the source 29 Oct 2026
- Posted 27 Oct 2026
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What they are looking for
Skills & requirements
Qualification
5+ years in a technical customer‑facing role (e.g. Technical Account Manager, Solutions Consultant, Technical CSM, Implementation Manager) within payments, fintech, SaaS or financial services. Strong technical foundation with solid understanding of APIs, SDKs, webhooks and system integrations, and the ability to quickly grasp complex technical architectures. Proven, hands‑on experience designing, implementing and supporting integrations for payment or similar financial product stacks. Demonstrated track record of diagnosing and solving complex technical and operational issues, working through cross‑functional teams to drive resolution. Experience acting as a trusted technical advisor to enterprise customers, including managing post‑sale relationships, leading structured reviews (e.g. QBRs) and handling high‑stakes escalations. Evidence of a commercial mindset – comfortable partnering with sales and account management teams to identify and shape upsell and cross‑sell opportunities. Fluency in English, with excellent written and verbal communication skills and the ability to clearly explain technical concepts to both engineers and senior non‑technical stakeholders. Self‑starter who t
Department · Merchant Services
Hiring company
Airwallex
Finance & Banking
Grow your business faster with Airwallex - global business accounts, high speed transfers, multi-currency cards, online payments, embedded finance, and more.
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