C
21 hrs ago
New York, NY, United States· Full-time· Remote
$110K – $149K/yr
AISalesforceProject ManagementRecruitment
A
Salary not disclosed
Check market pay for comparable Senior Technical Account Manager roles before applying.
Role overview
Job description
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. As a Senior Technical Account Manager (Senior TAM, L6) at Affirm, you will own the operational aspect of technical account management across Affirm's strategic alliance portfolio—alerting, monitoring, troubleshooting, delivering against SLAs, fielding technical inquiries, and performing investigations and analysis, while also driving technical initiatives that translate merchant business objectives into technical strategies and product optimizations. Senior TAMs are part of the Engineering team and collaborate closely with Affirm's Product, Engineering, Operations, Customer Success, and Frontline Technical Support teams. This is an operations-heavy role to start. Expect the majority of your early focus to be on
…About this listing
- Source: Affirm's official careers site (via Greenhouse) · last confirmed on the source 27 Oct 2026
- Posted 26 Oct 2026
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What they are looking for
Skills & requirements
Qualification
Operationalize best practices by creating and updating playbooks, runbooks, alerting, and UAT certification plans across the strategic alliance portfolio and continuously reduce keep-the-lights-on (KTLO) work; For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law
Department · Infrastructure Platform Eng
Hiring company
Affirm
Technology
At Affirm, we believe that the financial industry works better for everyone when it’s fair, honest, and inclusive. We help people pay over time for almost anything—with no late fees or surprises. Through advanced technology and analytics that look beyond FICO, we’re able to serve a much broader population than other lenders.
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