Senior Technical Program Manager

Upwork Inc.’s (Nasdaq: UPWK) family of companies connects businesses with global, AI-enabled talent across every contingent work type including freelance, fractional, and payrolled. This portfolio includes the Upwork Marketplace, which connects businesses with on-demand access to highly skilled talent across the globe, and Lifted, which provides a purpose-built solution for enterprise organizations to source, contract, manage, and pay talent across the full spectrum of contingent work. From Fortune 100 enterprises to entrepreneurs, businesses rely on Upwork Inc. to find and hire expert talent, leverage AI-powered work solutions, and drive business transformation. With access to professionals spanning more than 10,000 skills across AI & machine learning, software development, sales & marketing, customer support, finance & accounting, and more, the Upwork family of companies enables businesses of all sizes to scale, innovate, and transform their workforces for the age of AI and beyond. Since its founding, Upwork Inc. has facilitated more than $30 billion in total transactions and services as it fulfills its purpose to create opportunity in every era of work. Learn more about the Upwork Marketplace at Upwork.com and follow us on LinkedIn , Facebook , Instagram , TikTok , and X ; and learn more about Lifted at Go-Lifted and follow on LinkedIn . As a Senior People Operations Specialist, you will play a key role in delivering thoughtful, scalable people programs and operational support across the employee lifecycle. As part of our People Operations team, you’ll combine strong operational expertise with the judgment and partnership skills needed to support HR Business Partners, managers, and employees through both day-to-day needs and more complex people matters. You’ll own and continuously improve key people programs and processes, with a particular focus on employee lifecycle operations, immigration

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Specialist, Talent Acquisition (12 Month FTC) Overview The Talent Acquisition team is looking for a Senior Specialist, Talent Acquisition on a 12 month fixed term contract to support our Core Payments, Commercial New Payment Flows and International Marketing Communications organisations with a primary focus on sales and product recruitment across Europe. You would be responsible for managing the end to end hiring process for our candidates, sourcing great talent for our teams and proactively delivering a high-quality experience for both candidates and hiring managers alike. The ideal candidate is passionate about the candidate and hiring manager experience journey, highly motivated, intellectually curious, loves engaging and sourcing new talent, and possesses an organised mindset (with the ability to navigate complex matrix environments). All About the Role • Managing requisitions across three business units with a focus on but not limited to product and sales. • Serves as the point of contact for internal and external candidates, initial hires, business groups and divisions. • Collaborate with stakeholders to tailor strategies to attract the best talent in the external market. • Collaborating with hiring managers to create job ads for current openings. • Advertising job openings on