Senior Technical Project Manager

National Retail Solutions (NRS) is a leading provider of point-of-sale, payment, and digital solutions to tens of thousands of independent retailers across the United States and Canada. Processing millions of transactions daily across a rapidly growing network of high-volume retail terminals, NRS generates massive volumes of operational data. To empower our retailers and internal teams with instant insights, NRS is building a state-of-the-art, high-throughput Real-Time Reporting Engine powered by ClickHouse. This strategic initiative involves modernizing our data infrastructure, building scalable analytical pipelines, and delivering sub-second reporting dashboards for large-scale transaction datasets. We are seeking an experienced Technical Project Manager (Data & Reporting Platform) based in Minsk to join our distributed engineering team. In this role, you will lead the end-to-end delivery of our core ClickHouse real-time reporting platform, coordinating cross-functional efforts across backend engineers (Golang/Node.js/PHP), database architects, data engineers, QA, and frontend developers (Vue.js). The ideal candidate possesses strong technical project management fundamentals, a solid grasp of data systems/ETL workflows, and naturally leverages AI workflows (Claude, Gemini) to optimize sprint planning, write technical specifications, streamline documentation, and track technical deliverables. This role requires 3 days a week in-office work at our Minsk office facility to collaborate in person with our engineering team, along with regular remote collaboration with teams in Israel and the U.S. Responsibilities:

Program Execution & Technical Project Delivery

• Lead end-to-end project execution for our ClickHouse real-time reporting platform, managing schedules, sprint backlogs, dependency mapping, and technical milestones.

• Partner closely with backend developers, data engineers, and UI teams to plan and execute high-throughput data pipelines, data aggregation flows, and reporting API deployments.

• Manage technical risks, identify pipeline bottlenecks, resolve execution blockers, and establish clear criteria for platform stability and performance testing.

• Act as a technical bridge between Product Management, System Architects, and Engineering teams to translate complex reporting requirements into clear user stories and technical tasks.

• Leverage modern AI productivity tools (Claude, Gemini) to accelerate sprint documentation, analyze project risks, summarize technical alignment meetings, and draft comprehensive project specs.

Metrics, Stakeholder Management & Status Reporting

• Establish and maintain KPIs, execution velocity metrics, and project health dashboards in Jira/Confluence.

• Provide weekly progress updates to senior leadership, including the VP of Technology, CTO, and key business stakeholders.

• Oversee SLA requirements, data delivery timelines, and release readiness checklists across global teams.

• Organize and facilitate cross-functional release management, ensuring smooth rollouts with zero downtime for reporting services.

Data Integrations & Cross-Team Collaboration

• Oversee data integration initiatives with third-party platforms, external data feeds, and internal microservices.

• Understand partner technical specifications, API structures, data schema expectations, and support escalation paths.

• Lead Agile ceremonies (Sprint Planning, Daily Standups, Backlog Grooming, Retrospectives) for distributed engineering groups across time zones.

Required Qualifications:

• 5+ years of Technical Project Management experience leading complex software development or data engineering initiatives.

• Proven Data & Platform Project Management Experience: Hands-on experience delivering projects focused on databases, business intelligence (BI), analytics, ETL/data pipelines, or high-throughput reporting systems.

• Agile & Jira Mastery: Advanced proficiency in Jira (Scrum/Kanban management, roadmapping, custom workflows, automation) and Confluence documentation.

• Strong AI Integration Capabilities: A habitual and demonstrated workflow using AI assistants (Claude, Gemini) to optimize project planning, write specifications, summarize requirements, and improve delivery velocity.

• Technical Understanding of Systems Architecture: Solid conceptual understanding of microservices, REST/gRPC APIs, SQL/database architectures, CI/CD pipelines, and cloud environments (AWS).

• Scope & Risk Management: Proven ability to manage technical debt, negotiate scope trade-offs with product owners, and clear complex engineering blockers independently.

• Cross-Functional & International Experience: Exceptional team leadership skills with experience working alongside global teams in the U.S. and Israel.

• Strong Communication: Excellent spoken and written English, comfortable facilitating technical design discussions and executive briefings.
  

Nice to Have:

• Experience managing projects involving ClickHouse or other columnar/OLAP data stores (Snowflake, BigQuery, Redshift).

• Background in managing high-availability, low-latency financial, transaction, or POS reporting environments.

• Familiarity with data visualization tools or reporting dashboards (Grafana, Tableau, Metabase, custom Vue.js dashboards).

• PMP, PMI-ACP, CSM (Certified Scrum Master), or equivalent Agile/Project Management certifications.

Work Schedule & Location:

• Location: Minsk, Belarus (Office).

• In-Office Requirement: 3 days per week at our Minsk office facility.
• Time Zone Overlap: At least 3 hours of daily overlap with U.S. Eastern Standard Time (EST).

What We Offer:

• A central role in delivering a high-impact, real-time data engine for the U.S. retail tech market.

• Direct collaboration with highly skilled engineering and product leadership in Minsk, Israel, and the U.S.

• Clear career advancement opportunities within a rapidly scaling data platform team.
• Competitive compensation package.

Our benefits:

• Hybrid work opportunity!

• Modern office with free parking in the very center of Minsk.

• An exciting and challenging job with talented people around.

• Competitive salary and growth opportunities.

• Really good hardware.

• 26 vacation days & 5 fully covered sick days without sick leave required per year.

• Compensation for professional training, seminars, and conferences.

• Sports activities reimbursement and loyalty program.

• Medical insurance.

• Referral program – get rewarded for helping us grow the team with talented people.

• Company-supported English classes to enhance your professional growth.

A few words about us: IDT Corporation is a global communications company founded in 1990 and headquartered in Newark, New Jersey. We are industry leaders in prepaid communication and payment services and one of the largest international voice carriers. We are listed on the NYSE, employ over 1800 people across 20 countries, and have over $1.5 billion in revenues.We are not ”another big IT corporation”— we encourage and support in-house entrepreneurs in developing their ideas into business actions.   Our National Retail Solutions brandprovides a sales management system and POS equipment to small and medium-sized businesses. With the help of NRS, business owners can solve a management problem: the product includes integrated advertising, data analysis, and payment processing. NRS is now expanding into a completely new vertical: restaurant technology.We are building a brand-new Restaurant POS platform, a modern and highly capable system designed specifically for restaurant operations. This is one of the most significant product expansions in NRS history and will open a major new market for the company.This is a real opportunity to help build something new and important.