Role overview
Job description
Build/manage Service Mapping to make all ServiceNow applications service-aware using the CSDM framework. -Map complex relationships between services, applications, and underlying infrastructure components. -As part of ITOM, Integrating ServiceNow with third-party tools and data sources using APIs, web services, and OOB connectors. -Create and maintain custom discovery patterns to identify different types of IT assets -Diagnose and resolve issues related to discovery process, data mapping, Service Mapping, and CMDB accuracy. -Maintains the accuracy and integrity of the CMDB including working with class owners to certify data and maps -Responsible for assessing/updating CSDM Application Services, Business Services, Technical Services, and their corresponding mappings and integrations. -Create and maintain relationships between CIs in the CMDB, including dependencies, containment, and servi
β¦About this listing
- Source: Hudson Manpower's official careers site (via Recruitee) Β· last confirmed on the source 29 Oct 2026
- Posted 11 Mar 2025
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What they are looking for
Skills & requirements
Department Β· Information Technology
Hiring company
Hudson Manpower
Hudson Manpower provides global workforce solutions across Oil & Gas, EPC, Hospitality, and US IT staffing.
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