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Active11h ago

Service Operations Coordinator

Thermal Works·📍 United States

Employment

Full-Time

Work mode

Remote

Experience

2+ years

Salary

Not disclosed

Salary not disclosed

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Role overview

Job description

Opportunity ThermalWorks has an exciting opportunity for someone passionate about sustainability and eager to be part of an innovative company that’s on a journey to transform the world’s infrastructure. We are seeking a highly organized and technically inclined Service Operations Coordinator to support our Service Delivery Manager and ServiceNow program. This role serves as the primary coordination point between customers, technicians, and service management. The successful candidate will be responsible for dispatching service requests, coordinating technician activities, tracking work progress, maintaining accurate records, and ensuring exceptional service delivery. The ideal candidate will possess a strong technical aptitude, excellent communication skills, and the ability to quickly learn and utilize ServiceNow. This position requires someone who can build strong working relationship

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About this listing

  • Source: Thermal Works's official careers site (via Greenhouse) · last confirmed on the source 30 Oct 2026
  • Posted 30 Oct 2026

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What they are looking for

Skills & requirements

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Qualification

Education and Experience Required Qualifications High school diploma or equivalent required; associate's degree or technical training preferred; Minimum 2 years of experience in dispatching, service coordination, technical support, help desk operations, field service, or a related role

Department · Thermal Works LLC

Hiring company

Thermal Works

Ultra-efficient waterless cooling for AI data centers. Support up to 400+ kW/rack, achieve industry-leading PUE, save billions of gallons annually.

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