Social Services - Program Lead

Akicita Federal is hiring a Contracting Team Lead to oversee all contract child welfare personnel and ensure continuous, high-quality child protection services for the BIA Red Lake Agency in Red Lake, MN, serving Indian children and families on the Red Lake Reservation and at satellite offices.

- Supervise all contract personnel, assigning and balancing caseloads by case complexity
- Set the staggered shift schedule and manage the on-call rotation to ensure Priority 1 coverage never lapses
- Conduct first-level quality review of intakes, assessments, findings, case plans, and court reports, returning deficient work for correction
- Provide regular case consultation to Administrative Support / Intake Workers, Response Workers, and Child Welfare Case Workers
- Represent the contract workforce with the BIA Social Services Program Manager, OMBI, the CPT, the MDT, the Red Lake Nation Tribal Court, law enforcement, and the Nation's licensing and ICWA programs
- Track performance standards and backlog progress; prepare the Monthly Status and Performance Report and corrective action plans
- Review FASS-CMS Cloud entries of all contract personnel weekly for timeliness and compliance
- Manage company payment cards for emergency placement items, including the sign-out log, receipt collection, and monthly reconciliation

Schedule: On site full-time on business days; reachable by phone throughout the staff coverage window and after hours for consultation. Serves in the investigative on-call rotation as needed to cover holidays, leave, or other absences of Response Workers, and responds in person as second responder when needed.

What sets candidates apart:
- Experience working with tribal communities and knowledge of the Indian Child Welfare Act (ICWA)

About Akicita FederalAkicita Federal is a Native American-owned federal contractor delivering healthcare, clinical, IT, and program-support services across the Indian Health Service, the Department of Veterans Affairs, and other federal agencies. We hire the people who do the work — clinicians, analysts, engineers, support staff — and we treat them like the professionals they are.
Equal Opportunity EmployerAkicita Federal is an equal opportunity / affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Akicita Federal complies with the Indian Preference provisions of the Indian Self-Determination and Education Assistance Act (P.L. 93-638) where applicable.