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Active2mo ago

Soho Support Coordinator - Member Services - (Remote - Miami Based & Seasonal)

Soho House & Co.·📍 4385 Collins Ave, Miami Beach

Employment

Full-Time

Work mode

On-site

Experience

Not stated

Salary

Not disclosed

Salary not disclosed

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Role overview

Job description

The Role… This is an exciting time to be joining our Soho Support guest service team. We are a global function, supporting members with all their needs, from application enquiries, restaurant reservations, bedroom bookings and Soho Home retail enquiries. Soho Support Member Services serves as the first point of contact to members looking to visit our Houses in New York and Los Angeles. The role is fast-paced and diverse, tasks can range from booking restaurant reservations to providing membership invoices, discussing private hire opportunities in our houses, and going the extra mile arranging special occasions. Key responsibilities… Act as a warm, professional, and knowledgeable first point of contact for Soho House members, delivering exceptional service via telephone and email. Respond to all member queries in a timely and efficient manner, consistently meeting or exceeding departmenta

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About this listing

  • Source: Soho House & Co.'s official careers site (via Greenhouse) · last confirmed on the source 30 Oct 2026
  • Posted 28 Aug 2026

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What they are looking for

Skills & requirements

Department · Soho (Customer) Support

Hiring company

Soho House & Co.

We are a collection of members' clubs, restaurants, hotels and cinemas, catering to those in the film, media, fashion and creative industries. The company has unique ventures throughout the UK, USA, Canada, Europe and Asia, with new openings planned globally. Soho House is a space for its diverse membership and teams to connect, grow, have fun and make an impact. Soho House was created to bring diverse communities of people together, and we take the same approach when building our teams. We thrive on differences and believe it is critical to our success as a global company. Soho House is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

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