G
Austin, Texas, United States· Full-time
AIGoExcelSEM
CW
Role overview
Job description
Solutions Reliability Specialist – Post-Deployment System Reliability Location: Flexible (approximately 50% travel to customer sites required) About the Role The Solutions Reliability Specialist is responsible for independently assessing, managing, and improving the reliability of Canopy's deployed safety technology across assigned healthcare customer sites. Serving as a technical advisor to customers and internal stakeholders, this role evaluates system performance, identifies reliability risks, determines appropriate remediation approaches, and coordinates the resources necessary to maintain effective system operations. The Solutions Reliability Specialist focuses on technical assessment, analysis, recommendations, and coordination of remediation activities . The role exercises independent judgment in evaluating technical issues, determining priorities, assessing alternative solutions,
…About this listing
- Source: Canopy Works's official careers site (via Greenhouse) · last confirmed on the source 27 Oct 2026
- Posted 26 Oct 2026
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What they are looking for
Skills & requirements
Qualification
What You'll Bring 3+ years of experience in field services, technical systems support, hardware deployment, network troubleshooting, or a related technical discipline; experience in healthcare technology preferred
Hiring company
Canopy Works
Technology
Canopy is a safety-grade RTLS platform for hospitals. Wearable duress buttons alert security with staff location, plus real-time asset tracking.
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