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Role overview
Job description
Required Skills & Experience Hands-on experience working with Control-M in a production or enterprise environment. Practical experience with: Control-M job monitoring Job execution Job re-runs/restarts Job holds/releases Failed/abended job troubleshooting Job status monitoring Dependency troubleshooting Basic Control-M operational support Good understanding of batch processing and job scheduling concepts . Ability to independently troubleshoot operational issues rather than relying solely on a Control-M administrator or SME. Experience implementing operational changes related to batch jobs/schedules. Strong problem-solving and incident-troubleshooting skills. Good verbal and written communication skills. Ability to work directly with US-based stakeholders and participate in US-hours meetings when required. Willingness and ability to learn new enterprise platforms, particularly Freshworks/Freshservice . Good to Have Prior experience with Freshworks / Freshservice . Experience supporting enterprise production/batch environments. Exposure to incident, change, and problem-management processes. Experience working with application, database, or infrastructure support teams. Basic scripting or automation knowledge. Experience working in an ITIL-based support environment. Experience supporting distributed teams across India and US time zones.
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About this listing
- Source: TechBlocks's official careers site · still listed there on 9 Nov 2026
- Posted 24 Sept 2026
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What they are looking for
Skills & requirements
Department · Z-Michaels-COE
Hiring company
TechBlocks
Technology
From concept to commercialization, TechBlocks provides strategy, development and quality engineering services. Cloud-first, platform agnostic solutions
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