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Salary not disclosed
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Role overview
Job description
The Team + The Role Pendo’s Customer Engineering team is the technical backbone of the pre- and post-sales customer motion. The team brings together work that has historically sat across Customer Success, Technical Account Management, and Solutions Engineering into one full-lifecycle technical owner. Customer Engineering helps customers connect technical execution to business outcomes and realize the value of their investment in Pendo. As a Senior Customer Engineer, you own strategic and complex Enterprise accounts across acquisition, implementation, adoption, expansion, and escalation. You lead technical strategy for complex deployments, resolve ambiguous customer challenges, and partner closely with account teams to drive retention, expansion, and customer value. Your impact extends beyond your own accounts through playbooks, coaching, repeatable fixes, and workflow improvements that r
…About this listing
- Listed from Pendo's careers site via Greenhouse · last confirmed on the source 23 Oct 2026
- Posted 22 Oct 2026
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What they are looking for
Skills & requirements
Qualification
Must-haves 5 to 8 years of experience in a customer-facing technical role such as Sales Engineering, Solutions Engineering, Technical Account Management, Customer Engineering, implementation, professional services, or solutions architecture
Department · Customer Engineering
Hiring company
Pendo
**All open positions at Pendo are listed below. Given the increase in recruitment fraud, please only apply to Pendo roles using the links below.
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