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Role overview
Job description
Reporting to the Director, Customer Success, the Senior Customer Success Manager is responsible for managing and providing world-class partnerships to their clients and ensuring they are optimizing the use and value of PointClickCare’s solutions. The ideal Senior Customer Success Manager will possess business consulting background and enterprise knowledge that enables them to drive an engagement at the C-level. This position can work remotely and will travel to various client locations as required. Minimum Qualifications You are passionate about the future of work, and committed to working with teammates to meaningfully impact acute and long-term post-acute care markets that provide care for vulnerable populations.
About this listing
- Source: PointClickCare's official careers site (via Lever) · last confirmed on the source 29 Oct 2026
- Posted 9 Oct 2026
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Role market pulse
How Customer Success Manager demand looks in Canada
Live jobs
21
Posted 30d
15
30d movement
+400%
Remote share
38.1%
Salary listed
81%
Salary trend 1Y
Not enough history
What they are looking for
Skills & requirements
Department · PointClickCare
Hiring company
PointClickCare
Technology
Transform care coordination and outcomes with AI-powered healthcare software that improves collaboration, reimbursement, and transitions of care.
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