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Active1mo ago

Sr. Customer Success Manager

PointClickCare·📍 Canada

Employment

FULL TIME

Work mode

Remote

Experience

Not stated

Salary

C$102.8K – C$128.5K/yr

Pay vs market · Top quarter

This job's pay (CA$115,650 a year at the midpoint) is higher than about 75% of 35 salary-listed Customer Success Manager jobs in Canada in the last 12 months; their median is CA$108,250.

Salary data →

Role overview

Job description

Reporting to the Director, Customer Success, the Senior Customer Success Manager is responsible for managing and providing world-class partnerships to their clients and ensuring they are optimizing the use and value of PointClickCare’s solutions. The ideal Senior Customer Success Manager will possess business consulting background and enterprise knowledge that enables them to drive an engagement at the C-level. This position can work remotely and will travel to various client locations as required. 
Minimum Qualifications  
You are passionate about the future of work, and committed to working with teammates to meaningfully impact acute and long-term post-acute care markets that provide care for vulnerable populations.

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About this listing

  • Source: PointClickCare's official careers site · still listed there on 13 Nov 2026
  • Posted 9 Oct 2026

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Role market pulse

How Customer Success Manager demand looks in Canada

59/100 · steady

Live jobs

36

Posted 30d

43

30d movement

Early signal

Remote share

52.8%

Salary listed

80.6%

Salary trend 1Y

Not enough history

What they are looking for

Skills & requirements

Department · PointClickCare

Hiring company

PointClickCare

Technology

Transform care coordination and outcomes with AI-powered healthcare software that improves collaboration, reimbursement, and transitions of care.

Related opportunities

Similar active roles

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M
Kitchener, Ontario, Canada· Full-time· Remote

C$130K – C$160K/yr

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