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Active1mo ago

Staff Software Engineer - AI/Agent Engineer, Care Automation

Toast·📍 United States

Employment

Full-Time

Work mode

Remote

Experience

SENIOR LEVEL

Salary

$193K – $309K/yr

Role overview

Job description

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. The Care Automation team builds the systems and automations that power how Toast supports its customers. Our work connects the platforms, workflows, and integrations that our Customer Care Agents rely on every day to resolve issues quickly and deliver a great customer experience. We are looking for an AI/Agent Engineer to join this team and help define how intelligent automation changes the way care operations work at Toast. You will be at the center of building the AI layer across our care systems, bringing together large language models, agentic frameworks, and workflow automation to reduce manual effort and improve outcomes for both agents and customers. In this role, you will design and build AI-powe

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About this listing

  • Listed from Toast's careers site via Greenhouse · last confirmed on the source 23 Oct 2026
  • Posted 1 Sept 2026

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Role market pulse

How Software Engineer demand looks in United States

73/100 · rising

Live jobs

1,574

Posted 30d

616

30d movement

+34.8%

Remote share

29%

Salary listed

78%

Salary trend 1Y

Not enough history

What they are looking for

Skills & requirements

Department · R&D : BTT : Operations, Sales & Marketing Engineering

Hiring company

Toast

View the company profile, current openings and hiring details.

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