Store Manager Designate

We’re looking for a flexible and customer-focused Store Manager Designate to support our stores across the region. This is a key leadership role where you’ll work alongside store management teams to drive success, deliver exceptional customer experiences, and develop talent. If you’re passionate about retail, thrive in a fast-paced environment, and want to make a real impact, we’d love to hear from you. Contract: Permanent Hours: Full-time Hours of Work: 40 Hours per week, working 5 days out of 7 on a rota basis As Store Manager Designate, you’ll play a vital role in supporting multiple stores, helping to deliver business plans, drive KPIs, and ensure operational excellence. You’ll lead by example, create a positive and solution-focused environment, and make sure every interaction reflects our values: customer first, innovative, knowledgeable, honest, committed, and courageous. Key responsibilities include: • Working with Store Managers to deliver business plans focused on growth and commercial success • Assisting in driving KPI results across stores and engaging teams in achieving performance goals • Supporting stock control, seasonal promotions, and merchandising to maximise sales opportunities • Coaching and developing colleagues to build strong succession plans for the future • Supporting recruitment, onboarding, and training to maintain compliance and nurture talent • Helping organise daily operations and manage store security • Ensuring compliance with health & safety policies and company procedures • At least 2 years’ proven management experience within a comparable retail role • Proven track record of delivering sales targets and managing budgets • Strong understanding of retail operations, including sales, stock control, and customer service • Skilled in problem-solving and decision-making under pressure • Strong commercial awareness, including analysing sales trends and identifying growth opportunities • Excellent communication and interpersonal skills to lead, motivate, and engage colleagues • Flexible and adaptable, with a commitment to continuous improvement and team development • A natural leader with a customer-first mindset and a passion for delivering outstanding service • Current driving licence and willingness to travel across the region 📈 Scottish Widows contributory pension – company will match up to 5% 🛍️ Up to 25% colleague discount in store 🚗 Free parking on site 🌴 33 days of annual leave, including bank holidays (pro-rated for part-time colleagues) 📚 Excellent training and development opportunities 🪜 Plenty of career progression opportunities 👨‍👩‍👧‍👦 Life Assurance 🗣️ Employee Assistance Programme with Retail Trust 🎁 Comprehensive colleague benefits 🚼 Enhanced Family Leave Policies We may close this vacancy early if we find the right candidate, so we encourage you to apply as soon as possible.