Store Manager

We’re looking for an experienced and customer-focused Store Manager to lead our team and drive success. This is a key leadership role where you’ll inspire and motivate colleagues, deliver exceptional customer experiences, and ensure outstanding store performance. If you’re passionate about retail, thrive in a fast-paced environment, and want to make a real impact, we’d love to hear from you. Contract: Permanent Hours: Full-time Hours of Work:40 Hours per week, working 5/7 As Store Manager, you’ll take ownership of all aspects of store operations—from driving sales and managing budgets to developing your team and building strong community relationships. You’ll lead by example, create a positive and solution-focused environment, and ensure every interaction reflects our values. Key responsibilities include: • Driving store performance by achieving KPIs and engaging your team in delivering results • Creating and implementing store strategies to ensure high standards of service and satisfaction • Developing and delivering the store business plan with a focus on commercial awareness and growth • Managing stock control, promotions, seasonal events, and merchandising to maximise sales • Recruiting, onboarding, and developing team members who embody our values • Ensuring compliance with health & safety policies and company procedures • Managing budgets, financial controls, and reporting accurately and efficiently • At least 2 years’ proven management experience within a comparable retail role • Proven track record of delivering sales targets and managing budgets • Strong understanding of retail operations, including sales, stock control, and customer service • Skilled in problem-solving and decision-making under pressure • Strong commercial awareness, including analysing sales trends and identifying growth opportunities • Excellent communication and interpersonal skills to lead, motivate, and engage colleagues • Flexible and adaptable, with a commitment to continuous improvement and team development • A natural leader with a customer-first mindset and a passion for delivering outstanding service 📈 Scottish Widows contributory pension – company will match up to 5% 🛍️ Up to 25% colleague discount in store 🚗 Free parking on site 🌴 33 days of annual leave, including bank holidays (pro-rated for part-time colleagues) 📚 Excellent training and development opportunities 🪜 Plenty of career progression opportunities 👨‍👩‍👧‍👦 Life Assurance 🗣️ Employee Assistance Programme with Retail Trust 🎁 Comprehensive colleague benefits 🚼 Enhanced Family Leave Policies We may close this vacancy early if we find the right candidate, so we encourage you to apply as soon as possible.