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Active2mo ago

Strategic Customer Success Manager - Americas

Ashby·📍 United States

Employment

FULL TIME

Work mode

Remote

Experience

5+ years

Salary

$150K – $189K/yr

Role overview

Job description

About this Role Hi, I’m Loren , the Head of Strategic Customer Success here at Ashby. My team is dedicated to building deep, consultative partnerships within the Enterprise space. Our Customer Success Team is passionate about shaping and scaling an exceptional upmarket customer experience across the Enterprise Segment. We’re thrilled to be hiring our next Strategic CSM as we continue to grow the team. In this role, you'll guide Ashby's biggest customers - focusing on improved product adoption and increased customer health. You will shape how we serve customers ranging from high growth organizations to public companies. Ashby is designed to be powerful and flexible, allowing users to adjust it to their needs. This means that there is a lot to learn. You will become a product and domain expert in order to enable our customers to make the best use of Ashby to drive hiring excellence. Role R

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About this listing

  • Source: Ashby's official careers site (via Ashby) · last confirmed on the source 28 Oct 2026
  • Posted 30 Jul 2026

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Role market pulse

How Customer Success Manager demand looks in United States

64/100 · steady

Live jobs

118

Posted 30d

54

30d movement

+68.8%

Remote share

33.1%

Salary listed

74.6%

Salary trend 1Y

Not enough history

What they are looking for

Skills & requirements

Department · Customer Success

Hiring company

Ashby

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