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Active1w ago

Strategic Enterprise Customer Success Manager

HackerOne·📍 Boston, Massachusetts, United States

Employment

FULL TIME

Work mode

Remote

Experience

6+ years

Salary

$141K – $173K/yr

Pay vs market · Above median

This job's pay ($157,000 a year at the midpoint) is higher than about 65% of 90 salary-listed Customer Success Manager jobs in United States in the last 12 months; their median is $135,000.

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Role overview

Job description

HackerOne is a global leader in Continuous Threat Exposure Management (CTEM) and the only solution provider that pairs the simultaneous trust of the Fortune 500 and the world's largest community of security researchers to secure the AI-native enterprise. The H1 Platform unites agentic AI solutions with security researchers ingenuity to continuously discover, validate, prioritize, and remediate exposures across code, cloud, and AI systems. Through solutions such as agentic and human offensive security testing, AI red teaming, code security, validation, and remediation, HackerOne delivers measurable, continuous reduction of cyber risk for enterprises. Industry leaders, including Anthropic, Crypto.com , General Motors, Goldman Sachs, Lufthansa, Uber, UK Ministry of Defence, and the U.S. Department of Defense, trust HackerOne to safeguard their digital ecosystems. HackerOne was recognized in

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About this listing

  • Source: HackerOne's official careers site (via Ashby) · last confirmed on the source 3 Nov 2026
  • Posted 23 Oct 2026

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What they are looking for

Skills & requirements

Qualification

Minimum Qualifications 6+ years of experience in Customer Success supporting high-touch enterprise and/or government customers in a B2B environment, with demonstrated experience managing customer relationships and delivering successful outcomes; For US based roles only: Pursuant to the San Francisco Fair Chance Ordinance, all qualified applicants with arrest and conviction records will be considered for the position

Department · Revenue

Hiring company

HackerOne

HackerOne combines AI with the ingenuity of the largest community of security researchers to find and fix security, privacy, and AI vulnerabilities across the SDLC. HackerOne offers AI red teaming, crowdsourced security, bug bounty, vulnerability disclosure and pentesting.

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