Strategy & Operations Associate: Customer Risk Lifecycle

Location : Come and join us in Barcelona or Madrid! At Freenow, we empower smarter mobility decisions, helping people move freely and cities to thrive. Join our Local Operations team at the heart of Freenow by Lyft taxi business in Spain. As an Operations Growth Manager with focus on Demand, you will own the local growth strategy, identifying opportunities to boost demand and unlock sustainable business growth. You will act as the General Manager's trusted advisor on all demand and growth topics, ensuring that local market insights influence company strategy while driving the successful execution of operational initiatives, product launches and marketplace experiments. Working closely with Product, Pricing, Marketplace, Marketing and Local Operations teams, you will transform data into action and opportunities into measurable business results. This is a highly cross-functional role requiring a combination of analytical thinking, operational excellence, and project management to shape the future growth of Freenow by Lyft in Spain. Are you ready for your next ride? YOUR DAILY ADVENTURES WILL INCLUDE: Owning the growth of Freenow by Lyft business in Spain by identifying, prioritizing and delivering high-impact operational initiatives that increase completed rides and accelerate marketplace performance. Identifying and evaluating new growth opportunities, including new product features, strategic partnerships, expansion initiatives and operational improvements, defining the optimal go-to-market approach for the local market. Developing business cases, performance analysis and executive recommendations to support strategic decision-making and business growth. Leading growth projects end-to-end, from opportunity assessment and planning to execution, performance monitoring and continuous optimization. Partnering with Central Product, Marketplace, Pricing and Marketing teams to adapt global strategies, product features and commercial initiatives to local market dynamics whi

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Every day, millions of Airbnb hosts around the world create comfortable, reliable and welcoming stays and Experiences for our guests. Hosting on Airbnb offers a unique way to meet our Hosts’ financial goals but the rewards for opening their home or sharing a passion go beyond their bank account. Hosting also offers the opportunity to impact their local community, share their culture and connect with people they wouldn’t have met otherwise. We know that our global community of hosts is one of Airbnb’s most precious assets and we are very intentional on how we nurture the common identity of being an Airbnb Host. The Airbnb Community team is looking for an experienced Community Engagement Lead to work in the territory and deliver upon our Community Growth, Engagement and business goals. The Difference You will Make: The Airbnb team is looking for a Community Engagement Lead to build and lead our Host Community strategy in Spain and Portugal. You will regionally implement and iterate on Community programs that engage Hosts at scale, such as the Host Clubs program and Host events, while also innovating and testing new methods that can influence and strengthen the global community strategy. In this role, Community custodians in each region are responsible for balancing the needs of our Hosting Community with those of Airbnb. You will work closely with and report to the Community Regional Lead and build collaborative relationships with the relevant Country Manager, Policy, Legal, Marketing and Communications Leads, supply teams and central Community team to support our hosts.&n

Location : Barcelona At Freenow by Lyft, we are on a mission to empower smarter mobility decisions, helping people to move freely and cities to thrive. We are looking for a Communications Lead, Europe to lead our external communications strategy across the region. This person will be responsible for building Lyft’s reputation, visibility and credibility across Europe, during a major period of growth and transformation, overseeing all communications for our growth in current and future European markets, and protecting the company’s reputation along the way. This role also means shaping how Lyft is discovered and understood in an AI-first information landscape, from how the brand surfaces in search and AI-driven answers to how audiences form perceptions of Lyft. In this role, you’ll be a key leader in the development of strategic planning, proactive media engagement, and tactical execution of our communications strategies, as well as being a trusted advisor to internal and external stakeholders. Successful candidates will be able to balance multiple priorities across Lyft’s global business. You will ensure that Lyft speaks with one clear voice while maintaining the local relevance and credibility needed in individual markets. Ideally, you’ll have previous experience leading global communications teams, supporting high-visibility and business-critical announcements, interfacing cross-functionally with both internal and external teams, and being a trusted advisor to executives. This is an opportunity to join a creative, collaborative team and help tell the next chapter of the Lyft growth story. The role reports to the Director of Corporate Communications. YOUR DAILY ADVENTURES WILL INCLUDE: Own Lyft's external communications strategy across Europe, driving brand awareness, favorability, and consideration in service of growth across traditional channels and next-generation discovery surfaces, ensuring Lyft's narrative holds up wherever European au

Location : Come and join us in Barcelona! Freenow by Lyft empowers smarter mobility decisions helping people to move freely and cities to thrive. One of our core goals for 2026 is the complete digitalization of the European taxi market. We work with taxi companies to provide them with our advanced dispatch and fleet management software completely free of charge. This enables them to significantly reduce operating costs, successfully differentiate themselves from major ride-hailing providers, and manage a profitable, sustainable business. To support this, we are looking for a Sales Manager who will become the face of this initiative. We look forward to your application and can't wait to have you on board for this journey! As we are an international company, we ask that you submit your application documents in English. YOUR DAILY ADVENTURES WILL INCLUDE: Prospect, engage, travel and pitch our Dispatch tool to SME taxi companies in Spain. You are the driving force behind converting traditional vehicle fleets into modern, connected Freenow by Lyft partners. Guide entrepreneurs, fleet owners, and senior dispatchers through the fear of operational change. Act as the voice of our partners. You will gather on-the-ground feedback about our software and collaborate directly with our Product and Strategy teams to help "co-build" the ultimate solution. TO BE SUCCESSFUL IN THIS ROLE: 3-5 years of professional experience in areas such as B2B business development, sales, or account management. Experience in mobility, logistics, or selling SaaS solutions to SMEs is especially valued. Proven track record of managing a B2B pipeline and handling objections. You understand that even when a product is free, you still have to expertly "sell" the time, effort, and operational shift required to adopt it. Strong communication skills with the ability to build trust and long-term relationships. The ability to deeply understand a partner's business operations at a process level. You are s

Location : Come and join us in Barcelona! Freenow by Lyft empowers smarter mobility decisions helping people to move freely and cities to thrive. One of our core goals for 2026 is the complete digitalization of the European taxi market. We work with taxi companies to provide them with our advanced dispatch and fleet management software completely free of charge. This enables them to significantly reduce operating costs, successfully differentiate themselves from major ride-hailing providers, and manage a profitable, sustainable business. To support this, we are looking for a Sales Manager who will become the face of this initiative. We look forward to your application and can't wait to have you on board for this journey! As we are an international company, we ask that you submit your application documents in English. YOUR DAILY ADVENTURES WILL INCLUDE: Prospect, engage, travel and pitch our Dispatch tool to SME taxi companies in Spain. You are the driving force behind converting traditional vehicle fleets into modern, connected Freenow by Lyft partners. Guide entrepreneurs, fleet owners, and senior dispatchers through the fear of operational change. Act as the voice of our partners. You will gather on-the-ground feedback about our software and collaborate directly with our Product and Strategy teams to help "co-build" the ultimate solution. TO BE SUCCESSFUL IN THIS ROLE: 3-5 years of professional experience in areas such as B2B business development, sales, or account management. Experience in mobility, logistics, or selling SaaS solutions to SMEs is especially valued. Proven track record of managing a B2B pipeline and handling objections. You understand that even when a product is free, you still have to expertly "sell" the time, effort, and operational shift required to adopt it. Strong communication skills with the ability to build trust and long-term relationships. The ability to deeply understand a partner's business operations at a process level. You are s

We're looking for a Tech Principal to lead technical strategy and execution on our most ambitious product work: lighthouse projects inside Thoughtworks' global Customer Experience, Product and Design team. Here's the shape of it. A client arrives with a big idea and not much time. Within a few days, you've helped them turn it into a concept everyone agrees on. Within a few weeks, there's something real that customers can actually use and react to. Within a quarter, it's live. Then you do it again, somewhere else in the world, with a different team, and you leave both of them better at it than they were before. If you have built a career integrating strategy, architecture, AI engineering, and executive collaboration, this role offers an ideal platform to leverage those skills. The approach you'd be leading: We call it 3/3/3 3 days: Product concept. Everyone aligned on scope, objectives and how we'll measure success. 3 weeks: Working prototype. Desirability, viability and feasibility tested with real users. 3 months: MLP launch. A production-grade minimum lovable product, ready to keep evolving. Think of it as a reference tempo rather than a fixed schedule. The sequence is what we believe in: align quickly, get real evidence early, put something usable in front of customers while the idea is still current. A regulated platform with a heavy integration surface won't run like a greenfield mobile app, and reading the difference is part of the job. AI runs through all of it, and not as a feature we add at the end. We use AI across the whole lifecycle, from specification and design through build, test and operations, and you'd be one of the people defining what good looks like there. Who you'd work with We work in tight forward-deployed pods: one Product Strategist, one Experience Designer, and two Forward-Deployed Engineers. You're one of the FDEs — the lead engineer on the pod — guiding architecture, delivery cadence, and technical commercial choices, while collaborating