Strategy & Operations Business Partner, Customer Success

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Global Payments Performance (GPPT) team, which falls under the Customer Success organization, is a dedicated team of payment experts that help users optimize their payment and product setup with Stripe. The team provides direct User engagement to our most strategic Users as well as a variety of resources that support account teams (self-guided payment optimization workshops, optimization playbooks, data & insights). The Customer Success Strategy & Operations team sits at the center of how Customer Success operates at Stripe. As GPPT scales, dedicated S&O support is required to both shape the function’s day-to-day operating model—from operating forums, capacity management and metric design— to the systems and cadences that enable execution of the team's long term vision. You will lead annual planning, OKR development, and engagement-model design to ensure GPPT is positioned to deliver for users and scale effectively. This is a high-impact Business Partner and Builder role at the heart of GPPT and Customer Success. As a trusted thought partner to senior leadership, you’ll combine strategic insight, operational excellence, and hands-on execution to turn ambitious priorities into meaningful results. You’ll lead critical cross-functional initiatives and build the operating mechanisms that help teams make smarter decisions, execute with consistency, scale effectively, and deliver measurable value. Given the cross functio

About the Team You'll be joining a small, high-leverage Account Management team inside DoorDash's Commerce Platform organization. We work directly with strategic merchant partners - operators running multi-location businesses across the US - and we're the team responsible for making them successful. The work is high-touch, data-driven, and deeply cross-functional. We sit at the intersection of operations, product, sales, and engineering, and we're equally accountable for revenue outcomes, product feedback, and customer health. About the Role This is a generalist account management role for someone who wants to operate as more than a relationship manager. You'll own a portfolio of strategic merchants, run their cadence end-to-end, build the strategic playbook that grows their business with us, and represent their voice inside DoorDash. You'll be on calls with founders one hour, pulling data to back up a recommendation the next, and writing a product brief the hour after. The merchant base is sophisticated and the bar is high - we're hiring for someone who can show up and partner with multi-location operators on day one. You’re excited about this opportunity because you will… Own a portfolio of strategic merchant accounts. Run weekly and biweekly cadences. Build trust quickly. Become the operator your merchants pick up the phone for. Drive measurable revenue growth for your portfolio through specific, contextualized recommendations - promotions, marketing campaigns, channel optimization, expansion strategy. Defend account health through proactive, data-driven monitoring. Spot risk early. Act on it. Translate merchant voice into product and engineering work. Capture verbatim feedback. Synthesize patterns. Write briefs that ship. Partner cross-functionally with Sales, S&O, Launch, Support, Engineering, and Product. Be the connective tissue. Use and improve a heavily AI-augmented operational toolkit. We move quickly because we automate aggressively. Build proce

REQ ID - FEQ327R483 Location(s): Central US (Texas, Illinois, St. Louis) While candidates in the listed locations are encouraged for this role, we are open to remote candidates in other locations in the Central United States. The Databricks Field Engineering team activates and accelerates the value our customers get from their data and AI. Major Enterprises in the U.S. are leveraging the Databricks Data Intelligence Platform to securely deliver AI’s potential to every audience, at scale. Our Field Engineering team is hiring a dynamic Solutions Architecture leader who is not only focused on team culture but also can translate their team vision into a tangible and effective strategy in order to drive our customers’ Data + AI experiences forward. As a Field Engineering Manager, you will manage a team of Solutions Architects (SAs) for the Manufacturing Segment of Databricks’ Field Engineering organization. You will lead a dynamic team of pre-sales professionals focusing on enterprise software, big data/analytics, data engineering, data science, and AI. You will partner with Sales (and other Field Engineering technical segments) to increase revenue and help customers become wildly successful. You'll scale and maintain an outstanding Field Engineering team that is efficient in its operations to help accelerate Databricks’ growth in the market. The impact you will have: You will hire, train, grow, and manage a bar-raising team of Solutions Architects for a company in high-growth mode. Make your customers extremely successful with Databricks and provide outsized value to their businesses. You will maintain a robust hiring pipeline at all times. Establish relationships across the business to make your customers and team successful. Partner with sales leadership to hit sales and consumption targets while ensuring customer success Keep your team of SAs ahead of the technical curve. You will make sure that your team is continuously learning, maintaining advanced kno

FEQ427R411 Req ID Mission Reporting to a Director, Field Engineering, the Sr. Manager, Field Engineering will help lead a team of Solutions Architects (SAs) for the Startups segment of Databricks’ Field Engineering team. You will lead and promote a diverse team focusing on enterprise software, big data/analytics, data engineering, data science, data warehousing and gener ative AI. Leading the technical sales team, you will partner with Sales (and other Field Engineering technical segments) to increase revenue and help custo mers achieve success through Databricks’ Data Intelligence Platform. You wil scale and maintain an outstanding Field Engineering team that is efficient in its operations to help ac celerate Data bricks' growth in the market. The Impact You Will Have You will hire, train, and grow a team of Solutions Architects for a company in high-growth mode Make your customers e xtremely successful with Databricks and provide outsized value to their businesses You will maintain a robust hiring pipeline of highly qualified, bar-raising candidates You will establish relationships across the business to make your customers and team successful You will keep your team of SAs ah ead of the technical curve by ensuring they maintain advanced knowledge of the Databricks technology stack You will ensure that you r team is continuously learning and working to provide our customers with the most comprehensive solution s for their needs You will engage with customers strategically at the Executive Level to drive mutually beneficial outcomes and set GTM strategy and drive world class execution towards meeting aggressive sales targets What We Look For Proven experience building and leading technical pre-sales teams - hiring, on-boarding, coaching and mentoring those teams to mature and grow into highly capable individual operators as well as exceptional team-players 10+ years of experience in the data space with a technical product (i.e. data warehousing, big da

At Beyond Finance, we've made it our mission to help everyday Americans escape the endless cycle of crippling debt and step into a brighter financial future. Through compassionate, individualized care, a culture focused on compliance and ethics, supportive user-centric technology, and customized financial solutions, we've helped over 1 million clients on their path to a brighter future. While we're proud of what we've already accomplished, we're searching for new collaborators to help us get to the next level! If you're looking to join a forward-thinking, rapidly growing organization with helping people as its number one goal, we want to hear from you. About The Role The Manager of Strategy & Analytics will conduct analyses focused on optimizing and understanding marketing channel performance, client retention, and lifetime customer value. The role will collaborate cross-functionally with marketing, operations, product and sales to deliver actionable insights that help meet company goals. A successful manager will quickly build a deep understanding of the business and be able to effectively communicate results and present recommendations to executives. The ideal candidate will be a results-driven, strategic thinker able to thrive in a dynamic, rapid-growth environment. Exceptional candidates will have best-in-class data skills including SQL, Excel, dataset manipulation, data visualization, and presentation. What You'll Do Dive into data and processes to understand major operational challenges and opportunities Present findings to stakeholders and recommend actionable solutions for non-analytical partners including Senior Leadership Re-define and challenge company KPIs that are critical to achieving company and business unit goals Work closely with the product and operations teams in defining tests and experimental design What We Look For Bachelor’s or Master’s degree in business, STEM, or other analytical field 2-4 years professional experience in marketin

At Beyond Finance, we've made it our mission to help everyday Americans escape the endless cycle of crippling debt and step into a brighter financial future. Through compassionate, individualized care, a culture focused on compliance and ethics, supportive user-centric technology, and customized financial solutions, we've helped over 1 million clients on their path to a brighter future. While we're proud of what we've already accomplished, we're searching for new collaborators to help us get to the next level! If you're looking to join a forward-thinking, rapidly growing organization with helping people as its number one goal, we want to hear from you. About The Role The Business Analytics Associate will conduct analyses focused on optimizing and understanding marketing channel performance, client retention, and lifetime customer value. The role will collaborate cross-functionally with marketing, operations, product and sales to deliver actionable insights that help meet company goals. A successful Associate will quickly build a deep understanding of the business and be able to effectively communicate results and present recommendations to executives. The ideal candidate will be a results-driven, strategic thinker able to thrive in a dynamic, rapid-growth environment. Exceptional candidates will have best-in-class data skills including SQL, Excel, dataset manipulation, data visualization, and presentation. What You'll Do Dive into data and processes to understand major operational challenges and opportunities Present findings to stakeholders and recommend actionable solutions for non-analytical partners including Senior Leadership Re-define and challenge company KPIs that are critical to achieving company and business unit goals Work closely with the product and operations teams in defining tests and experimental design What We Look For Bachelor’s or Master’s degree in business, STEM, or other analytical field Prior experience in Strategy Consulting, Financial