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SEOSEMCRM
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Role overview
Job description
We are looking for someone who is going to utilize their leadership skills to supervise and support the Contact Center team at Embark. We take pride in executing our motto of delivering easy and memorable experiences to our customers. We invest in internal growth and talent development for those looking for a long-term career with Embark. The most important aspect of our company is our culture and looking for someone to be a part of it. Adhere to all Service Level Agreements as specified in Embark’s Standard Operating Procedures, and Quality Standards Support the division with processing all customer requests (email/paper/telephone) Serve as coach and mentor and consistently work with team/individual to evaluate and improve skills including the promotion of partner offers and asset building initiatives Reporting activities – Manage various customer activities such as marketing campaigns
…About this listing
- Source: Embark Student Corp.'s official careers site (via Pinpoint) · last confirmed on the source 2 Nov 2026
- First seen by Jobiba 2 Nov 2026
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Role market pulse
How Supervisor demand looks in Canada
Live jobs
5
Posted 30d
5
30d movement
Early signal
Remote share
60%
Salary listed
80%
Salary trend 1Y
Not enough history
What they are looking for
Skills & requirements
Qualification
If you can answer “YES” to the following questions, you may be the person we are looking for: Do you have a University or College degree in Business or a related discipline?; Do you have 2-3 years of experience working in the Financial services industry for a customer service/call center or back office Administration environment?; Do you have 1-2 years of experience with Customer Retention programs?
Department · Customer Success
Hiring company
Embark Student Corp.
View the company profile, current openings and hiring details.
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