T
Cairo, Egypt, Egypt
Customer Service
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Salary not disclosed
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Role overview
Job description
About Us Tamara is a leading fintech platform in Saudi Arabia and the GCC region with a mission to help people own their dreams built on being simple, trusted, and everywhere our customers need us. Today, more than 25 million customers and over 130,000 partner merchants depend on Tamara every day for reliable financial solutions across retail, travel, education, healthcare, and beyond. Tamara is backed by Sanabil Investments, a wholly owned company of the Public Investment Fund (PIF), and SNB Capital, among others. Your role We're seeking a Team Leader for our Partner Care Team. As Team Leader, you will be crucial in overseeing and assessing the activities of partner service representatives, as well as providing frequent performance feedback. Drawing on your proficiency in leading, providing coaching, feedback, and development opportunities to help them reach their full potential, you wi
…About this listing
- Listed from Tamara's careers site via Greenhouse · last confirmed on the source 23 Oct 2026
- Posted 19 Oct 2026
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What they are looking for
Skills & requirements
Qualification
Maintaining documentation pertaining to customer service department activities Your expertise Bachelor’s or Master’s degree in business administration, management studies, or in a related discipline; Must have atleast 1 years of experience as supervisor or team lead Leadership Skills: Customer experience managers are able to organize and direct the activities of customer experience representatives to ensure the delivery of high quality service to customers
Department · Care
Hiring company
Tamara
Finance & Banking
Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in the region and partners with leading global and regional brands such as SHEIN, Jarir, noon, IKEA and Amazon, as well as small and medium businesses. Tamara is Saudi Arabia’s first fintech unicorn and is backed by Sanabil Investments, a wholly owned company by the Public Investment Fund (PIF), SNB Capital, Checkout.com, amongst others. The company operates from its headquarters in Riyadh, with additional regional and global support offices.
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