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Active2w ago

Technical Account Manager

Human·📍 New York, United States

Employment

FULL TIME

Work mode

Remote

Experience

3–5 years

Salary

$100K – $140K/yr

Role overview

Job description

LOCATION PREFERENCE West Coast or Colorado/Mountain time!!! * HUMAN is looking for a Technical Account Manager to join a dynamic team driving the future success of our customers. You will work strategically to maximize our client's protection in real time, while focusing on the value our customers see from you and managing the complete customer lifecycle. Our technology is critical to our customers; as a core member of this team, your job is to ensure flawless customer service, with empathetic engagement, technical savviness, and deep product knowledge. Your exceptional organizational skills allow you to keep many balls in the air at the same time. You will be responsible for managing the day to day relationships with your customers, surfacing risks and opportunities to the business, being the voice of the customer in our organization, and the voice of HUMAN to the customer. The relation

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About this listing

  • Source: Human's official careers site (via Ashby) · last confirmed on the source 3 Nov 2026
  • Posted 15 Oct 2026

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What they are looking for

Skills & requirements

javascriptsqlfinancecustomer service

Qualification

Highly motivated to quickly learn HUMAN’s products with emphasis on Enterprise Security products (Bot Defender, Code Defender, Credential Intelligence and Account Defender), the TAM role and add value to the Customer Success group; Who you are: Client-facing experience: Have 3-5 years of experience in a B2B enterprise customer facing role, with a proven track record of managing large enterprise accounts; Educational background: Bachelor’s or Graduate’s Degree in computer science, engineering, mathematics, information systems, or a related field is preferred

Department · Customer Success

Hiring company

Human

The next frontier isn't artificial, it's human.

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