CH
8 days ago
Farmington, Connecticut, United States· Part-time
Customer Service
T
Salary not disclosed
Check market pay for comparable Technical Field Specialist roles before applying.
Role overview
Job description
About the Role
Join the team as a Technical Field Specialist and play a vital role in testing pre-release mobile hardware and software across a variety of transportation environments—including cars, buses, trains, and planes. You’ll help ensure top-tier data collection, device performance, and operational reliability in real-world conditions.
Key Responsibilities
Configure devices (IOS, accounts, apps, connectivity) to spec and ensure they’re ready for field deployment
Track inventory and stage equipment for upcoming field sessions
Field Sessions (In the Vehicle):
Travel to designated locations and transport modes (cars, buses, trains, planes)
Run ~90 minute test sessions on mobile/wearable tech in motion
Monitor device functionality, connectivity, and data flow; troubleshoot issues on-site
Capture logs, escalate defects, and keep operations running smoothly
Post-Test Wrap-Up:
Verify that collected data has synced with backend systems
Produce session documentation: results, app issues, logs, and downtime
Suggest improvements to testing workflows
Requirements
Bachelor’s degree, or 2–3 years of hands-on technical support/testing experience
At least 1 year of QA testing or support experience with mobile apps/devices
Proficiency in mobile & web tech (Excel/Sheets; SQL, JavaScript a plus)
Excellent written and verbal communication—able to collaborate with cross-functional teams
Reliable travel capability with a valid driver’s license and ability to use multiple transport modes
High responsibility, flexibility, confidentiality mindset, and strong interest in tech
Clean driving record and criminal background
Why Join?
Work on the cutting edge of mobile and location-based tech
Gain diverse field experience across different transport modes
Collaborate with industry-leading engineers and project managers
Field Sessions (In the Vehicle):
Post-Test Wrap-Up:
About this listing
- Source: Tsmg's official careers site · still listed there on 12 Nov 2026
- Posted 30 Jun 2025
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What they are looking for
Skills & requirements
Qualification
Bachelor’s degree, or 2–3 years of hands-on technical support/testing experience; Reliable travel capability with a valid driver’s license and ability to use multiple transport modes
Department · Field Projects
Hiring company
Tsmg
Technology
View the company profile, current openings and hiring details.
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