Technical Support Executive - L2

Role: We are looking for a Technical Support Executive who will be responsible for maintaining and creating reports and resolving technical issues. Personal Attributes : Strong, innovative and initiative-seeking approach to problem-solving and finding solutions Flexible and proactive/self-motivated working style with strong personal ownership of the problem resolution Strong communication skills with sound articulation and comprehension The ardent desire to explore and learn emerging interactive technologies Desired Skills: Ability to write SQL queries Excellent knowledge of Excel (VLOOKUP, Pivots, Data formatting etc.) Ability to look at the logs and share the exact error with the tech team Roles & Responsibilities: To create daily and weekly reports Resolving technical issues Database mapping What’s on Offer Opportunity to work with top professionals and experts in a mission mode, to l