SS
British Columbia, British Columbia, Canada· Full-time· Remote
C$155.1K – C$173.3K/yr
PythonJavaAIC++
SS
Role overview
Job description
Safe Software is seeking a Technical Support Team Lead to join our growing Customer Success team. In this role, you’ll lead a group of technical specialists who support customers using FME Form. Your focus will be on coaching the team, helping them grow, and ensuring customers receive consistent, high-quality support. You’ll also collaborate across departments to improve customer experience, advocate for product enhancements, and drive knowledge sharing across the FME community. About the Team The Customer Support team works with organizations around the world to ensure success with the FME platform. Within this team, the FME Form group provides timely and expert technical support. We collaborate with Sales, Product, and Development teams to advocate for improvements and enhance the customer experience. We’re a collaborative, mission-driven team that values empathy, knowledge sharing, an
…About this listing
- Source: Safe Software's official careers site (via Ashby) · last confirmed on the source 26 Oct 2026
- Posted 8 Oct 2026
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What they are looking for
Skills & requirements
Qualification
That being said, those who are most successful in this role have experience with the following: Bachelor’s degree in a relevant field or equivalent work experience in a technical customer-facing role; Notice Regarding Use of Automated Tools in Hiring At Safe Software, we use automated tools to help us process applications and identify qualified candidates
Department · Customer Experience
Hiring company
Safe Software
Technology
We help organizations do more with their data. A lot more. Discover how FME harnesses data to make your life better
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