Trainer - India

Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. Our AI-powered labor marketplace helps local businesses scale, and enables global technology companies to push the frontiers of robotics and AI. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we’re looking for exceptional talent to reimagine the way the world works. Role Type: Contract / Internship (High-Commitment) Location: Bengaluru (On-site) Travel: Extensive travel across India Duration: 6 Months Working Hours: 6 days/week | Project-dependent hours Role Overview We are looking for a Trainer (Intern) to support the onboarding, training, assessment, and certification of Field Operators working on large-scale field operations. This is a hands-on training role, not a conventional classroom-only position. You will be responsible for taking candidates through the complete training journey, from onboarding and practical training to assessment and certification. The role requires extensive travel across India, strong communication skills, confidence in managing groups, and the ability to strictly enforce SOPs and make objective certification decisions. Key Responsibilities 1. Training & Onboarding Conduct classroom and hands-on training sessions for Field Operators.| Explain SOPs, technical processes, and field procedures in a simple and actionable manner. Demonstrate correct equipment handling and operating procedures. Manage training batches and maintain discipline, engagement, and focus. Take ownership of trainees from onboarding through certification. 2. Assessment & Certification Conduct knowledge quizzes and practical assessments. Evaluate candidates against defined assessment criteria. Make objective Select / Reject decisions based on performance. Provide corrective coaching and feedback where required. Ensure only candidates meeting

Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. Our AI-powered labor marketplace helps local businesses scale, and enables global technology companies to push the frontiers of robotics and AI. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we’re looking for exceptional talent to reimagine the way the world works. Be part of a cutting-edge AI data collection project, capturing real-world actions and annotating video footage to train next-generation robotics. 📍 Location: Marathalli, Bengaluru 📍Shift: Night Shift Options: 8:30 PM – 3:00 AM | 9:00 PM – 6:00 AM 📍 Salary: ₹27,000/month + Incentives 📍 Work Location: Kitchen / In-Office Setup About the Role We are looking for motivated individuals to join our night shift data collection team for an AI robotics project. As a Data Collector & Annotator, you will record structured video footage of real-world tasks and annotate the recordings to help train robotic systems. This role operates across two night shift environments — a kitchen setup and an in-office setup — depending on your assigned location. Your shift and location will be confirmed at the time of onboarding. No prior experience in AI or technology is required. Full training is provided before you begin work. Key Responsibilities • Record structured video footage of assigned tasks using a camera device (iPhone on chest mount) • Follow the prescribed annotation format — clearly stating task names, commands, and action sequences during recording • Perform physical actions accurately as per the task list assigned for the shift • Submit demo recordings within the designated time window for quality review • Maintain consistent quality standards as trained — script compliance, action accuracy, and environment setup • Follow guidance from the Supervisor and Trainer during the shif

Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. Our AI-powered labor marketplace helps local businesses scale, and enables global technology companies to push the frontiers of robotics and AI. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we’re looking for exceptional talent to reimagine the way the world works. Be part of a cutting-edge AI data collection project, capturing real-world actions and annotating video footage to train next-generation robotics. 📍Location: Marathalli, Bengaluru 📍 Shift: Morning: 6:00 AM– 2:30 PM | 📍Evening: 1:00 PM – 8:00 PM 📍 Salary: ₹25,000/month +Incentives 📍 Work Location: Airbnb / Kitchen Setup About the Role We are looking for motivated individuals to join our data collection team for an AI robotics project. As a Data Collector & Annotator, you will record structured video footage of real-world tasks and annotate the recordings to help train robotic systems. This role operates across two environments — household setups (Airbnb locations) and a kitchen setup — depending on your assigned location. Your shift and location will be confirmed at the time of onboarding. No prior experience in AI or technology is required. Full training is provided before you begin work. Key Responsibilities • Record structured video footage of assigned tasks using a camera device (iPhone on chest mount) • Follow the prescribed annotation format — clearly stating task names, commands, and action sequences during recording • Perform physical actions accurately as per the task list assigned for the shift • Submit demo recordings within the designated time window for quality review • Maintain consistent quality standards as trained — script compliance, action accuracy, and environment setup • Follow guidance from the Supervisor, Trainer, and Live QA during the shift • Complete the s

Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. Our AI-powered labor marketplace helps local businesses scale, and enables global technology companies to push the frontiers of robotics and AI. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we’re looking for exceptional talent to reimagine the way the world works. About the Role We are looking for experienced Shift Supervisors to oversee evening and night shift operations across our Airbnb, kitchen, and in-office data collection locations in Marathalli. As a Supervisor, you will manage a team of Data Collectors, ensure shift productivity and quality targets are met, and submit all required reports on time. Your specific shift timing and location will be confirmed during the interview process based on current requirements. Key Responsibilities • Oversee shift operations for a team of Data Collectors at the assigned location • Monitor productivity and quality in real time throughout the shift • Collect the next day's task list from the client before the stipulated time and coordinate with the Team Lead • Ensure demo recordings are submitted on time per the daily schedule • Flag quality issues immediately to the Trainer and Team Lead • Maintain shift attendance log and real-time productivity tracking • Submit SOD, MOD, EOD, and Inventory reports for the shift • Coordinate with the Inventory Manager on device availability and equipment issues • Support replacement of underperforming Data Collectors in coordination with the Team Lead What We're Looking For • Minimum 1 year of experience in floor management, team handling, or operations supervision • Graduate preferred — 10+2 minimum • Not a fresher — prior experience in a supervisory or team lead capacity is mandatory • Comfortable working for morning, afternoon or night shifts • Strong attention to detail and ability

Senior Field Technical Support Consultant Description - The Senior Field Technical Support Consultant is responsible for driving technical escalation management, service quality improvement, partner enablement, operational governance, and customer satisfaction across HP India operations. The role serves as a key technical advisor and escalation leader, collaborating with Field Operations, ATS, Care Center, Supply Chain, Quality, Engineering, and business stakeholders to resolve complex customer issues, improve service delivery performance, and drive continuous operational improvement. Key Responsibilities Service Quality & Operational Excellence Monitor and improve key service metrics including RR30, PPSNC, AIR, AFR, CE Scorecard, and repair quality indicators. Identify operational improvement opportunities through data analysis and trend reviews. Develop and implement corrective action plans to improve overall service performance. Support cost reduction, waste elimination, and serviceability improvement initiatives. Partner Enablement & Capability Development Design and conduct technical, process, and quality training programs for HP partners and subcontractors. Lead Train-the-Trainer (TTT) initiatives, field coaching, audits, and ride-along programs. Develop SOPs, knowledge articles, troubleshooting guides, checklists, and customer education materials. Drive partner readiness for new products, diagnostics, and service processes. Customer Experience & Governance Work closely with strategic customers and account teams to resolve business-critical issues. Improve customer experience through proactive communication, technical advisories, and escalation management. Ensure warranty compliance, service policy adherenc

Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. Our AI-powered labor marketplace helps local businesses scale, and enables global technology companies to push the frontiers of robotics and AI. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we’re looking for exceptional talent to reimagine the way the world works. About IRL Researchers at UC Berkeley have identified a “100,000-year data gap” - the gulf between what trained AI language models and what physical robots actually have to learn from. Closing that gap is the defining infrastructure challenge of the physical AI era. IRL is Instawork’s answer to it. We deploy skilled workers into real commercial and residential environments - kitchens, warehouses, hotel floors, homes - to capture the high-fidelity task data that the world’s leading Robotics labs use to train their foundation models. Read more here . Role Overview The Commercial Field Sales is responsible for onboarding commercial businesses onto the Instawork data collection platform, managing a team of Field Officers, and ensuring maximum recording hours across all active locations. The role combines business development, team management, and operational execution. A Data Captain has the opportunity to earn incentives up to ₹1,00,000 per week. Key Responsibilities Identify, pitch, and onboard commercial businesses (retail shops, kitchens, construction sites, workshops) for egocentric video data collection Ensure weekly hours targets are met across all onboarded businesses to hit slab bonuses Manage Field Officers who are stationed at business locations to supervise recording Coordinate device allocation with the office — ensure the right number of devices reach each location Maintain the business pipeline in the tracking sheet (Commercial Conversion Responses) Ensure business owners understand the p