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Active1w ago

Travel Customer Support Coordinator

Aisles & Abroad·📍 Chicago, Illinois, United States

Employment

Full-Time

Work mode

Remote

Experience

Not stated

Salary

$40K – $50K/yr

Role overview

Job description

We are seeking an organized and service-focused Travel Customer Support Coordinator to assist with travel research, reservation coordination, and client support. This role is suited for individuals who enjoy helping others, communicating with customers, and managing details in a remote environment. Responsibilities include assisting with destination and accommodation research, coordinating reservation details, responding to travel-related questions, maintaining accurate client information, and providing support throughout the travel planning process. Key Responsibilities
  • Assist with researching destinations, accommodations, cruises, and vacation options
  • Coordinate reservation details and confirm travel information
  • Respond professionally to client questions and requests
  • Review itineraries and booking information for accuracy
  • Maintain organized client records and communications
  • Provide customer support before and after travel
  • Use online travel platforms and digital communication tools
  • Qualifications
    • Strong written and verbal communication skills
    • Excellent organization and attention to detail
    • Customer-service-oriented approach
    • Comfortable working independently and using online systems
    • Ability to manage multiple client requests and priorities
    • Previous customer service, hospitality, administrative, or travel experience is helpful but not required
    Training & Development Structured onboarding and training are provided to help individuals become familiar with travel resources, reservation processes, supplier platforms, and customer service procedures. Ongoing learning and professional development resources are also available. Work Environment This is a remote opportunity requiring reliable internet access, effective communication skills, and the ability to work independently while providing professional service to clients.

    About this listing

    • Source: Aisles & Abroad's official careers site (via Lever) · last confirmed on the source 29 Oct 2026
    • Posted 16 Oct 2026

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    What they are looking for

    Skills & requirements

    Department · Deidre

    Hiring company

    Aisles & Abroad

    Hospitality & Travel

    View the company profile, current openings and hiring details.

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