Vendor Expert (Cybersecurity Products)

ABOUT THE TEAM Critical Harm Operations sits within User Safety & Risk Operations and builds enforcement systems for Frontier Risk and Material Harm that are accurate, fast, defensible, and built to scale. The Cyber vertical turns policy into reviewer standards, calibrated judgment, quality systems, escalation paths, and automation guardrails. ABOUT THE ROLE We are looking for a senior cybersecurity practitioner and operations strategist to raise the quality, scalability, and technical rigor of our Cyber Operations. You will combine hands-on cyber judgment with systems-level operating design: resolve the hardest dual-use questions, evolve SOPs, uplift reviewers and vendors, and build practical tools and automations. This is a senior IC role. Success is not primarily cases closed; it is durable improvement in the operating model and the reviewers who run it. IN THIS ROLE, YOU WILL: Drive the Cyber Operations operating model across domain priorities, SOPs, escalation paths, quality health, vendor capability, roadmap inputs and help inform trusted access strategies. Serve as the senior cyber expert for complex or high-risk decisions across ChatGPT, API, Codex, agents, and emerging product surfaces. Translate policy ambiguity, quality misses, appeals, and reviewer disagreement into clear decision rules, calibration examples, training, and tooling requirements. Build durable operating systems and quality loops: golden sets, holdouts, double-labeling, adjudication, error taxonomies, reviewer calibration, and automation evaluations. Raise FTE and BPO capability through onboarding, certification, coaching, recurring calibration, and vendor-performance partnership. Use quality, appeals, SLA, backlog, and disagreement signals to diagnose root causes and prioritize high-leverage fixes. Build hands-on solutions—SQL analyses, scripts, dashboards, LLM eval workflows, evidence enrichment, routing logic, and lightweight automations—that improve decision quality and reduce manua

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars. SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next. ABOUT THE ROLE: We are seeking a seasoned Senior Network Security Engineer to join our dynamic security team. The ideal candidate will possess deep expertise in network security technologies, focusing on switching and routing systems within cloud-native and AI-focused infrastructure. You will thrive in a fast-paced, challenging environment, demonstrating adaptability, excellent multitasking skills, and the drive to tackle complex security issues independently while ensuring robust protection for our innovative technologies. RESPONSIBILITIES: Serve as a subject matter expert in network security, particularly firewalls, VPNs, IDS/IPS, routing protocols (e.g., BGP, OSPF), and switching technologies. Manage and update firewall configurations across our enterprise network to align with operational and security needs. Deploy new firewalls, switches, routers, and network security devices in response to evolving threats and demands. Develop and propose innovative network security solutions to address operational challenges in routing and switching environments. Enhance security processes through thorough documentation and change management. Act as the primary resolver for complex networ

Call Summary Editor Contract (4 months) Remote $25 an hour, 5-20 hours a week The Call Summary Editor plays a key role in the delivery of IANS' call summary product, in which we record conversations between IANS cybersecurity experts and clients and have AI produce an actionable written summary for the client and our online platform. This role is charged with editing each AI summary to ensure it is clear, correct and completely anonymized - and delivered to the client within our 48-hour SLA. Key success factors include interest in the cybersecurity industry, the ability to research technologies and vendor names to ensure they are presented correctly and the ability to edit summaries for clarity and readability. Qualifications: Knowledge of Salesforce preferred; knowledge of Microsoft Word required. This is a hands-on editorial role that requires some foundational knowledge of cybersecurity.

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As Manager, Customer Success – Cyber, you'll lead the Customer Success Managers who cover our cybersecurity accounts: the security, identity, cloud, data protection and observability vendors building on Claude across API, Claude Code, Cowork and other surfaces, both inside their own engineering and security organizations and embedded in the products they sell to their customers. You'll directly coach and develop a team of Customer Success Managers while keeping strategic oversight of the highest-impact engagements in the segment. This role demands exceptional people leadership combined with deep product knowledge, cybersecurity domain expertise and customer success acumen to guide your team in maximizing customer value, driving consumption, and expanding our footprint across enterprise accounts. You'll be instrumental in building scalable CS processes, methodologies, and playbooks that will define how we grow and mature as an organization. Responsibilities: Directly manage and develop a team Customer Success Managers supporting strategic cybersecurity accounts across all Anthropic products (API, Claude.ai , Claude Code) Coach team members on customer success best practices, including change management and adoption strategies, value realization, and expansion methodologies across our product suite Provide cybersecurity subject matter expertise to cyber customers and the CSMs supporting them: bring domain knowledge of security operations, detection and response, identity, cloud and data protection to customer engagements, and coach the team on how cyber vendors build, buy and embed AI so they can engage credibly wit

About the Team Critical Harm Operations sits within User Safety & Risk Operations and builds enforcement systems for the most severe user-safety risks—including Frontier Risk and Material Harm—that are accurate, fast, defensible, and scalable. The Cyber vertical turns policy into reviewer standards, calibrated judgment, quality systems, escalation paths, and safe automation. About the Role We’re looking for a senior cybersecurity and cyber intelligence practitioner who is also an operations leader, strategist, and people manager. You’ll bring sound cyber judgment, strong analytical and automation instincts, and the ability to stay close to the work while setting direction, managing and developing people, aligning partners, building programs from 0→1, and translating ambiguity into durable operating systems. This role combines senior individual-contributor depth with direct people-management accountability. You’ll personally shape complex cyber judgments, operating models, SOPs, quality systems, and automation strategies while building, coaching, and holding accountable a high-performing team. You’ll also lead through influence across FTEs, BPO partners, and cross-functional teams. Baseline operational health—including quality, queue coverage, productivity, and SLA adherence—is table stakes; success is additionally measured by durable improvements to decision quality, stakeholder alignment, reviewer capability, and the systems that run the operation. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Set the strategic direction for Cyber Operations and translate high-level organizational priorities into a clear operating model, roadmaps, SOPs, escalation paths, quality goals, and safe-access strategies. Serve as the senior cybersecurity and cyber intelligence expert for complex and high-risk decisions across ChatGPT, API, Codex, agents, and

Who is Tenable? Tenable® is the Exposure Management company. Over 40,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the Fortune 500, 50 percent of the Global 2000, and large government agencies. Come be part of our journey! What makes Tenable such a great place to work? Ask a member of our team and they’ll answer, “Our people!” We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you’re part of our #OneTenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters. We deliver results that exceed expectations and we win together! Your Role: Tenable's InfoSec team is looking for a Security Engineer to join our Security Engineering & Architecture group. This role was built deliberately to span disciplines rather than specialize in one: you'll split your time between securing our cloud environments and supporting general security engineering disciplines across the business — covering cloud and non-cloud systems alike. If you're early-career but curious across the breadth of InfoSec rather than narrowly focused on one domain, this role is built for you. Your Opportunity: Support day-to-day cloud security operations — monitoring, triage, and remediation of findings across AWS, Azure, and/or GCP environments using CNAPP/CSPM tooling. Contribute to Security Architecture Reviews for new systems, integrations, and vendor onboarding — regardless of whether the system in question is cloud-hosted, on-prem, or SaaS. You'll work directly with the architects and engineers who own this process today, learning the methodology and eventually taking reviews from intake to sign-off. Help identify and document misconfigurations, excessiv