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Active1mo ago

VP of Customer Success and Support

Prophecy·📍 United States

Employment

Full-Time

Work mode

Remote

Experience

DIRECTOR

Salary

Not disclosed

Salary not disclosed

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Role overview

Job description

About Prophecy The leader in AI-native data preparation and analysis, Prophecy is revolutionizing how the world's top enterprises turn data chaos into reliable insights. We introduce the AI-native data lifecycle (generate, refine, deploy) where our industry-leading AI agents and humans work hand-in-hand in visual and document interfaces to analyze, transform, and prepare data to ship trusted insights at enterprise scale. Join us as we build the next data revolution. About The Role Prophecy is hiring a VP of Customer Success and Support to lead our post-sales organization and take ownership of our existing customer base. This is a senior leadership role accountable for gross retention, net dollar retention, customer satisfaction, and the quality of enablement and technical support our customers receive. You will set the strategy for the post-sales function, defining the coverage model, s

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About this listing

  • Listed from Prophecy's careers site via Greenhouse · last confirmed on the source 19 Oct 2026
  • Posted 15 Sept 2026

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What they are looking for

Skills & requirements

Qualification

Experience building a customer enablement or education program, including training, certification, and self-service content for technical users

Department · Engagement Manager

Hiring company

Prophecy

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