Salary not disclosed
Check market pay for comparable Workforce Analytics Lead roles before applying.
Role overview
Job description
About the Role
We’re looking for a Workforce Analytics Lead to build and manage the company’s Shadow Layer — the analytics backbone that powers utilization tracking, attendance health, and workforce stability.This role owns the creation of data-driven workforce intelligence tools, including utilization scoring, EOD bot metrics, idle-time alerts, and attendance risk flags, ensuring operational leaders have real-time visibility into performance and capacity health.
Qualifications
- At least 4–5 years of experience in workforce analytics, business intelligence, or operations data management.
- Strong proficiency in Excel/Google Sheets, SQL, or data visualization tools (e.g., Looker, Power BI, Tableau, Google Data Studio).
- Experience with automation tools, bots, or workflow integrations (Zapier, Make, internal scripts).
- Proven track record building data models or utilization frameworks for service or workforce-based businesses.
- High attention to detail, analytical rigor, and ability to translate data insights into operational actions.
- Excellent communication skills to collaborate with technical and non-technical teams.
Preferred Skills
- Experience in BPO / remote workforce environments with utilization and attendance monitoring systems.
- Familiarity with predictive modeling or risk flag algorithms.
- Background in managing data governance or ETL processes between multiple systems.
Department: Analytics / Workforce Management
Work Setup: Remote / Hybrid
About this listing
- Source: Wing Assistant's official careers site · still listed there on 9 Nov 2026
- Posted 11 Oct 2025
Jobiba does not charge job seekers. Never pay to apply or share OTPs, card or bank details.
What they are looking for
Skills & requirements
Qualification
At least 4–5 years of experience in workforce analytics, business intelligence, or operations data management
Department · Corporate
Hiring company
Wing Assistant
Hire top virtual assistants worldwide for under $8/hr. Includes free CSM, training, WorkSpace app, expert supervision, and flexible month-to-month plans.
Related opportunities
Similar active roles
Relevant, currently active roles for this market.
🔔 Get job alerts
New Workforce Analytics Lead jobs in Philippines, straight to your inbox.
No spam · Unsubscribe anytime