Account Engineer Jobs

We're looking for a Customer Success Manager with a deep understanding of analytics and business intelligence to join our team. This role is critical for ensuring our customers maximize the value they derive from our platform, with a direct focus on improving Net Dollar Retention (NDR) through strategic account management and growth initiatives. This is an in-office role based out of the San Francisco office. Key Responsibilities: Strategic Account Management: Build and maintain strong relationships with decision-makers and influencers within our customer base, with a focus on high-value accounts. Analytics Expertise: Leverage your deep understanding of analytics and business intelligence to guide customers in optimizing their use of Sigma Computing's platform. Help them understand their data and gain actionable insights. NDR Growth: Develop and implement strategies aimed at maximizing NDR. This includes identifying opportunities for upselling and cross-selling, as well as reducing churn through proactive engagement and solution-oriented support. Customer Advocacy: Serve as the bridge between our customers and our product team. Advocate for features, enhancements, and integrations that will drive customer satisfaction and retention. Success Plans: Collaborate with customers to develop and execute success plans that align Sigma Computing's capabilities with the customer's business goals and objectives. Educational Initiatives: Design and deliver training sessions, webinars, and workshops to increase product knowledge, adoption, and engagement among our user base. Required Skills / Experience: Bachelor’s or Master’s degree in Business, Analytics, Computer Science, or a related field. 4+ years of experience in a customer success, account management, or consultative role within the SaaS, analytics, or business intelligence industry. Strong analytical skills with a proven ability to solve complex problems using data. Excellent communication and interpersona

About Sigma Computing Sigma Computing is at the forefront of cloud-based analytics and business intelligence, transforming the way businesses leverage their data to make informed decisions. Our platform bridges the gap between complex data queries and business insights, providing an intuitive interface for users of all technical backgrounds. We're looking for a Customer Success Manager with a deep understanding of analytics and business intelligence to join our team. This role is critical for ensuring our customers maximize the value they derive from our platform, with a direct focus on improving Net Dollar Retention (NDR) through strategic account management and growth initiatives. Key Responsibilities: Strategic Account Management: Build and maintain strong relationships with decision-makers and influencers within our customer base, with a focus on high-value accounts. Analytics Expertise: Leverage your deep understanding of analytics and business intelligence to guide customers in optimizing their use of Sigma Computing's platform. Help them understand their data and gain actionable insights. NDR Growth: Develop and implement strategies aimed at maximizing NDR. This includes identifying opportunities for upselling and cross-selling, as well as reducing churn through proactive engagement and solution-oriented support. Customer Advocacy: Serve as the bridge between our customers and our product team. Advocate for features, enhancements, and integrations that will drive customer satisfaction and retention. Success Plans: Collaborate with customers to develop and execute success plans that align Sigma Computing's capabilities with the customer's business goals and objectives. Educational Initiatives: Design and deliver training sessions, webinars, and workshops to increase product knowledge, adoption, and engagement among our user base. Required Skills / Experience: Bachelor’s or Master’s degree in Business, Analytics, Computer Science, or a related fie

MongoDB's EMEA Marketing team is looking for a highly motivated UK Regional Marketing Manager to join the organization. This role collaborates closely with the sales, ecosystem and broader marketing teams to drive awareness of MongoDB, identify and nurture new users and champions, uncover new opportunities, accelerate deal cycles, and expand MongoDB’s overall footprint in the market. You’ll own development and execution of the marketing plans for a subset of focus Enterprise accounts, contributing to business growth and playing a pivotal role in the company’s overall success. This position is for a marketing professional who is passionate about exploring new opportunities, crafting and executing innovative marketing strategies, driving measurable growth, and working cross-functionally to create and scale impactful results. The role will report to the Marketing Lead, Northern Europe. We are looking to speak to candidates who are based in London for our hybrid working model. Candidate Profile Our ideal candidate for this role will have the following: Educational and Professional Background: Bachelor's Degree or equivalent experience 5+ years of account marketing, field marketing, industry marketing or sales experience. Tech industry experience preferred but not required Experience working with large and complex enterprise accounts across multiple verticals ideally in financial services and telco, proven success record with accelerating and closing deals Skills and Expertise: Experience with strategic 1:1 or 1:few account-based marketing, portfolio of experience will be reviewed A strong understanding of acquisition focused marketing and campaign motions to help drive incremental programs in the AI/digital native community Experience working with cloud (AWS, GCP, Azure), ISV, AI, and other tech partners Excellent written and oral communication skills, including experience presenting to sales and marketing leadership, as well as customers Impeccab

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 ClickUp is building the everything app for work so teams can plan, collaborate, and execute in one place. We're hiring a Manager, Sales Development to lead a frontline team focused on converting inbound interest into qualified pipeline and developing future Account Executive talent. This role is critical as the business needs a hands-on leader who can improve conversion across lead sources, raise execution quality, and hire and coach strong SDR talent as the go-to-market engine scales. This is a high-impact leadership role for someone who loves building both people and systems. You'll partner closely with Sales, Marketing, Enablement, and Revenue Operations to improve funnel performance, sharpen team operating rhythm, and develop a strong bench of future sellers. Mission Lead a high-performing sales development team that converts inbound demand into quality pipeline, strengthens the future AE bench, and raises the bar on coaching, execution, and operating discipline. What You'll Own Lead, coach, and develop Sales Development Representatives with clear accountability for pipeline creation, lead conversion, and day-to-day execution quality. Manage a team of 6–10 Sales Development Representatives. Improve conversion across inbound lead sources by tightening process, prioritization, and follow-up discipline. Build a strong operating cadence around metrics, pipeline reviews, coaching, performance management, and team accountability. Hire, onboard, and develop team members who can succeed in the role and grow into future Account Executive opportunities. Partner with Marketing, Revenue Operations, Enablement,

About the team OpenAI’s mission is to ensure the responsible and widespread adoption of artificial intelligence. In support of that mission, the Sales team partners closely with customers to deeply understand their businesses and needs, helping inform the development of products and solutions that drive meaningful revenue growth and long-term success on the platform—while maintaining strong standards for user trust and platform integrity. About the role We’re looking for an Account Manager to support advertisers in onboarding, launching, and growing on OpenAI’s advertising platform. You will manage a portfolio of partners and serve as a trusted advisor, helping them achieve their business objectives while ensuring a strong and responsible experience on our platform. This role sits at the intersection of relationship management, strategy, and execution. You’ll work closely with Sales to drive long-term partner growth and with internal teams to continuously improve the advertiser experience. In this role, you will: Own relationships with a portfolio of advertising partners, serving as their primary point of contact. Guide advertisers through onboarding and campaign launches to ensure strong adoption of OpenAI’s ads products. Analyze campaign performance and provide clear, actionable recommendations to improve outcomes. Identify opportunities to expand partnerships through increased product adoption and incremental investment. Partner cross-functionally with Sales, Product, Analytics, Policy, and Operations to resolve issues and enhance platform value. Surface advertiser feedback and insights to inform product improvements and long-term strategy. Help build scalable processes and best practices that support the growth of OpenAI’s advertising ecosystem. You might thrive in this role if you: Has 5-10+ years of experience in digital advertising, account management, customer success, consulting or a related client-facing role. Has experience managing advertiser or agency r

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Location: Singapore About the Role The Customer Experience Manager leads the post-sale customer journey, managing everything from onboarding to long-term retention and contract renewals. Acting as both a trusted advisor and a commercial owner of the account, you will build strategic relationships with stakeholders to clearly articulate ROI and business value. You will collaborate tightly with the Sales team to maintain accurate weekly fo

We're looking for a Head of Enterprise & Field Marketing to lead and scale our global field marketing organization, own account-based marketing for our largest and most strategic accounts, drive alliances and partner marketing in service of enterprise growth and regional strength; and oversee our strategic events strategy and programs. This is a senior leadership role responsible for the strategy, team, and execution to drive high-quality pipeline and conversion for Diligent’s AI-powered GRC platform in all regions, and design programs that turns enterprise pipeline into revenue through a full-funnel approach, including integrated regional campaigns; 1:1/1:few ABM for named global accounts; bespoke strategic events that offer cut-through experiences for prospects and customers; and leveraging co-marketing of alliances and partnerships for net-new pipeline and brand expansion. You would be joining Diligent at an exciting moment in the company’s history, as they unleash their new AI-powered GRC platform to help General Counsels, Chief Compliance Officers, Audit and Risk Leaders. This is the result of nearly three years of intense development of agentic workflows inside the Diligent platform, as well as MCP/plug-in access to Diligent offerings - providing a robust, differentiated experience for clients who need solutions that accelerate and action critical business objectives, not just static reporting. Working closely with Sales and the broader GTM organization, you will lead an established, multi-region field marketing team and be responsible for evolving it from regional execution into a more specialized, account-centric growth engine — tightly aligned with enterprise sales leadership, customer success, global events, and partner teams. You'll own the budget, the roadmap, and the relationship with sales as the primary marketing partner for our highest-value opportunities. You w

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. The Mission The Global Revenue Enablement (GRE) organization exists to equip every audience in our ecosystem — field sellers, technical specialists, and partners — with the clarity, content, and skills they need to execute with speed and consistency. But enablement doesn't stop at the field. The fastest path to consumption is a customer who knows exactly how to use what they've bought. That's where Customer Activation comes in. We're building a function that embeds education directly into the account motion — not as a post-sale afterthought, but as a deliberate strategy to accelerate time-to-value, reduce friction in expansion conversations, and protect consumption in accounts that matter most. The Customer Activation Partner for Japan & Korea will embed education into the account motion across a defined set of top accounts in both markets. This is not as a support function, but a deliberate strategy to accelerate adoption, reduce time-to-value, and surface the expansion signals that matter to the business. You'll operate with significant autonomy, working directly with account teams, customers, and regional delivery resources to build education plans that drive measurable consumption outcomes. And you'll serve as the primary voice connecting what's happening on the gro

Location: Hybrid - New York, NY Only About the role: As a key member of the Digital Business division, the Assistant Manager, Amazon – Derm/Luxe will work closely with account managers and brand teams of our Dermaclinical and Luxury brands operating on Amazon. This role is responsible for managing Amazon catalog operations, new product launches, site health, reporting and vendor coordination to support business growth and operational excellence. This role partners closely with Amazon Vendor Specialists and internal account managers/brand teams to ensure products are accurately represented, launched on time, complaint with brand guidelines and optimized for performance. Responsibilities: Serve as the primary liaison with Amazon Vendor Specialists and cross-functional partners to support catalog initiatives, product launches, issue resolution, and ongoing business operations. Manage end-to-end catalog maintenance, including new item setup (NIS), variation creation, GTIN submissions, node updates, code changes, pricing updates, buy box monitoring, and launch readiness activities. Monitor and improve catalog health by conducting regular site audits, resolving suppressions, pricing discrepancies, third-party seller issues, Andon Cords, HRIPT cases, and driving Item Data Quality (IDQ) improvements. Coordinate launch execution and partner communications, including launch readiness updates, MAP pricing alignment, catalog updates, and product information distribution. Develop, maintain, and deliver recurring business performance reporting, including sales recaps, conversion reports, advertising performance reports, MOB reports, and ad hoc business analyses for stakeholders. Provide operational and administrative support through meeting recaps, financial consultation submissions, product sample management, partner shipments, and other responsibilities as requested. Job Requirements: Bachelor’s degree in

The SalesOps Associate provides front-line support to our rapidly-growing sales organization, including answering inquiries, maintaining data health, performing research and working on tasks that enable Account Executives to take data driven decisions, and maintaining the health of our sales tools and systems. MongoDB’s SalesOps Associates are mentored and coached by highly-skilled Sales Operations leaders with shown track records. SalesOps Associates will gain practical, real-world sales operations experience, along with exposure to the best sales methodology in the industry. This experience provides an enviable foundation for your business career, whether you are passionate about a future in leadership or sales. We are looking to speak to candidates who are based in Gurugram for our hybrid working model. Shift Timings: 2:00 PM-10:00 PM (cabs will be provided) You will have the opportunity to Accelerate your career through exposure to the most effective sales methodology and through working side by side with the best sales professionals in the industry Get insights and experience first-hand how an effective, fast-paced organization operates through learning about marketing/sales processes, collaboration and tools Establish a strong network of peers and mentors Gain insight into a $45Bn technology industry that is rapidly transforming Responsibilities Data maintenance and cleanup initiatives such as Account Hierarchy, merging unnecessary accounts, contact movement and contact merging, cloud org movement etc Front-line/Tier-1 Support for Sales via the Sales Operations Case Queue, including initial triage of new Cases, fixing/resolving/responding to Cases as knowledge & experience allows, and raising cases to Salesforce.com Administrators or other teams like Deal Desk where appropriate Serve as an initial point of escalation from other Sales Support functions (Deal Desk, Commissions, Support Operations) where they need assistance from SalesOps Data updates, such a

About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the role As a Business Development Representative in our Toronto office, you will be focused on building Ramp’s presence in the Canadian market. In this high-velocity, high-impact outbound role, you will create qualified opportunities for Ramp’s Account Executives and bring in high-quality pipeline. Our sales organization is looking for someone who is hungry, highly coachable, self-motivated and has a natural inclination for selling – a builder who can perform in ambiguity. As part of our early-stage team, you’ll act as the initial point of contact in prospecting and qualifying leads. If you’re eager to make an impact, embrace challenges and are passionate about playing a key role in defining Ramp’s presence in Canada and accelerating growth in this new market, this role is for you. What you’ll do Source new business across Canada through outbound prospecting and outreach Identify the right finance, operations, and executive stakeholders within target accounts. Execute thoughtful, personalized multi-channel outbound campaigns Run confident col

At Jamf, we believe in an open, flexible culture based on respect and trust. Our track record and thriving work environment all stem from the freedom we grant ourselves to get the job done right. We take pride in helping tens of thousands of customers around the globe succeed with Apple. The secret to our success lies in our connectivity, while operating with a high degree of flexibility. Work-life balance remains our priority while feeling connected is important to maintain our strong culture, achieve our goals, and thrive as #OneJamf. The Enterprise Business Development Representative plays a critical role in the growth of the company’s enterprise customer base. This role is responsible for identifying, qualifying, and developing new high-value business opportunities within large-scale organizations. He/she prospects into a target list of Enterprise accounts, with the aim of uncovering opportunities to sell Jamf products. He/she will leverage our Channel partners, as well as social media, webinars, events, phone and sales tools such as Groove, in order to build relationships with decision makers and advise on Jamf’s solutions to solve business challenges. The Enterprise BDR will collaborate with Marketing and one or more Key Account Manager(s) to identify target accounts, initiate contact with decision makers, and nurture prospects through early stages of the sales cycle. This role is offered as hybrid , with the expectation to be in the office in Amsterdam Zuid 3 days per week. We are only able to accept applications for those based in the NL and have sponsorship to live and work in the NL # LI -Hybrid What you’ll do at Jamf: Prospecting & Outreach Identify and research target enterprise accounts that align with Jamf’s ideal customer profile. Conduct outbound outreach (email, phone, LinkedIn, events) to initiate conversations with key stakeholders and decision-makers. Generate qualified leads and set up meetings or demos for Enterpr

MongoDB is seeking a Senior Director to provide global program leadership across our PoD Program — the operating model supporting our most strategic global accounts as well as to lead global program management for our AI, Digital Native, and Acquisition account segments. This is a highly cross-functional, strategic role at the intersection of sales strategy, revenue operations, and go-to-market execution. The ideal candidate is a systems thinker who can architect scalable program frameworks, translate data into actionable whitespace and account strategy, and align Product, Services, Sales, and Partner organizations around a shared playbook for growth in our highest-priority accounts and fastest-growing segments. You will operate as the connective tissue between field sales leadership, account teams, and corporate functions — ensuring our most important customers and our highest-growth segments receive consistent, best-in-class coverage models, sizing, and go-to-market motions. We are interested in speaking with candidates who are based out of Austin, New York, and San Francisco Role Responsibilities Strategic Account Program Leadership (PoD) Own the end-to-end operating cadence for the PoD program covering MongoDB's most strategic global accounts Partner with global account leaders to ensure consistent program governance, executive reporting, and cross-regional alignment Serve as the central point of coordination for account planning cycles, QBRs, and executive engagement across PoD accounts Segmentation Design and continuously refine global account segmentation frameworks across strategic, AI/Digital Native, and Acquisition accounts Ensure segmentation logic reflects growth potential, product fit, and strategic value, and is consistently applied across regions Whitespace Analysis Build repeatable whitespace analysis methodologies to identify expansion opportunities within existing accounts and adjacent buying centers Partner with sales and analytics teams to operat

Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here). Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,700 Qontoers serving over 750,000 customers across 8 European countries. We have been profitable since 2023, and we are just getting started. Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit. AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it. ------------------------------------------------------------------------------------------------------ Join us as a Sales Development Representative to power Qonto's inbound growth in Germany. As Qonto's first SDR for Germany, you will own inbound lead qualification and demo booking for our Small Business segment, freeing our Account Executives to focus on closing and onboarding, and you will build the playbook that shapes how this function scales across our markets. This is a founding role. You will not inherit a process, you will define it. ➡️ What you’ll do Be the first point of contact for every inbound lead, qualifying fast and turning conversations into booked demos for our Account Executives Build real rapport with German decision-makers (CEOs, CFOs) from the very first call, understanding their business before handing them off to the right AE Sustain a h

Job Summary: Based in NYC only. This position is responsible for supporting daily IT operations across office users, including helpdesk support, hardware and software troubleshooting, user account administration, onboarding/offboarding, and IT asset management . Also, this role supports B2B & B2C business and operational systems, including EDI operations, 3PL and marketplace-related system coordination, SAP/BI support, and collaboration with HQ IT, internal stakeholders, and external vendors. The ideal candidate should have strong troubleshooting skills, hands-on IT operational experience, solid communication skills, and the ability to manage multiple priorities in a fast-paced environment. EDI Operations – Mandatory & Critical Function Set up and manage new EDI connections for new trading partners Connect SAP ECP customer master to EDI profiles after customer creation Manage and maintain existing EDI channels (850/856/852/753/754/810/940/945), ANSI X12 EDI Platform experience (Intertrade, SPS, Cleo, etc) EDI file read/edit experience is a must Handle EDI mapping, configuration, onboarding, testing, and go ‑ live Monitor daily EDI transactions and troubleshoot failures proactively Work closely with EDI vendors to ensure SLA delivery and issue resolution Support business & sales teams in improving EDI automation and accuracy Strong skills in project management, with experience leading cross-functional teams through complex technology initiatives. End ‑ User Computing & IT Operations Oversee Windows & macOS troubleshooting Lead hardware/software lifecycle: procurement, setup, maintenance Ensure timely resolution of IT tickets with improved service quality Maintain IT documentation, SOPs, and operational standards Vendor, HQ & Stakeholder Management Manage relationships with EDI, ne