Account Engineer Jobs

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. Technical Delivery Manager Are you a technical leader who thrives at the intersection of complex agile delivery, strategic account growth, and executive relationship building? Deliver high-impact digital transformations. Appian Customer Success is obsessed with ensuring our customers achieve remarkable business results through high-value technology engagements. The Delivery Management team is directly responsible for driving customer growth through deep technical expertise, trusted advisory, and demonstrated results. Working in close alignment with Appian Sales and Partners, we lead innovative implementations and turn complex corporate visions into scalable software solutions. As a Technical Delivery Manager (TDM), you will own two of Appian's most critical corporate objectives: orchestrating flawless software delivery and unlocking exponential account growth. This role is unique because it blends technical delivery mastery with strategic account management. You won't just oversee timelines; you will partner with architects, product designers, and client executives to manage large-scale enterprise programs powered by our AI-Powered Process Automation platform. This role is based at our HQ in McLean, VA. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office 4 - 5 days per week to foster that culture, ensure we thrive through shared ideas and teamwork, and maximize opportunities to connect with the exceptional people a

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team We are looking for someone passionate about fighting fraud, is naturally curious, and has a strong desire to network with peers and partners within the fraud space. You will be responsible for conducting account investigations, making account-level judgements, and providing support for special handling risk cases. You will be confident in looking through data, assessing various indicators, and making judgements on your findings. The right candidate for this role will ideally have some experience in fraud, preferably within ecommerce or payments, and possess a basic understanding of fraud prevention and controls. What you’ll do Responsibilities Investigate accounts to identify fraudulent merchants, card testing, account takeover, and other fraud vectors Conduct investigations on merchant accounts to support financial partner requirements Assess risk factors and trends of potentially fraudulent activity Help maintain fraud detection strategies and business rules that balance fraud loss and customer experience Contribute to root cause analysis to identify opportunities to predict, prevent, and mitigate risk within process and performance Participate in monthly, quarterly, and annual business reviews for the Fraud Operations team Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus,

Individuals in the Customer Success Manager role have a passion for technology and the ambition to dive head-first into new challenges. We are looking for someone who can thrive with a high level of ambiguity and operate autonomously while maintaining a customer centric approach and helping to build the program. In this role you will also become a main point of contact for MongoDB end users by leveraging your technical and account management skills as well as acting as the account team leader across Sales, Professional Services, Solutions Architects, etc. We are looking to speak to candidates who are based in Madrid for our hybrid working model. Our ideal candidate will have 7+ years experience working in Customer Success, Technical Account Management, Professional Services or other similarly customer-centric role for a technical product (ideally consumption based) 4+ years experience being accountable for customer health and revenue realization for a defined book of business/portfolio of accounts for Forbes Global 2000 customers A background and passion for advocating on behalf of your customers - this role should act as an extension of our customers team within MongoDB A mind for technology - we’ll teach you about MongoDB and databases, but our customers and product are inherently technical and you should have an aptitude and curiosity to learn about those concepts The ability to act with a high level of autonomy, you will be expected to take full ownership of your customer portfolio and make key decisions to drive effective customer outcomes; including deciding when to include our executive team or c-suite in customer escalations, how to de-risk or de-escalate customer issues and conflict and advocating to internal teams including sales, professional services, etc An entrepreneurial mindset - you will be required to both deviate from established procedure and often build entirely new process or practices to ensure we best serve this customer segment A team

The Role As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios. Key Responsibilities Customer Advisory Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy Account & Portfolio Management Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retention, and revenue realization. Proactively manage a diverse portfolio of Enterprise customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success Track and report progress against key business outcomes, demonstrate control of the forecast by providing informed predictions to senior leadership for bu

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment. We are looking to speak to candidates who are based in New York for our hybrid working model. The Role As a Customer Success Manager, you are the trusted advisor helping customers navigate their journey on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of accounts, acting as a strategic connector between your customers and the right resources at the right time to achieve their unique business goals. You’ll drive customer retention, revenue realization, and advocacy. You’ll build deep relationships, understand customer needs inside and out, and seamlessly navigate account team and internal resources to deliver real, measurable impact where your customers need it most. Key Responsibilities Customer Advisory Proactively identify risks and ensure deployment health by advising on best practices and operational strategies. Deliver optimal solutions to critical customer challenges, accelerating time-to-value and guiding customers to achieve their business goals through their MongoDB deployments Conduct comprehensive customer business reviews, analyzing technical health and operational performance while translating insights into value-based outcomes. Partner with technical and business leaders to align on objectives and champion mutual success plans that foster growth and retention Account & Portfolio Management Own elements of the account plan that drive customer maturity and lifetime value, retention, and revenue realization. Proactively manage a portfolio of customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success Track and report progress ag

About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. About the Role: The Senior Ecommerce Manager is a blended leadership role, combining trading expertise with marketing channel strategy to drive holistic ecommerce performance across a client account or vertical. You will be the primary commercial and strategic owner for your accounts – taking full accountability for both site trading performance and the quality of marketing execution across all digital channels. You'll define what success looks like for your accounts, build the plans to get there, and lead your team through delivery. You'll own the performance and strategic narrative, drive trading and marketing strategy, and bring the commercial judgement to know when to hold course and when to change it - while staying close enough to execution to maintain standards and momentum. Acting as the bridge between the Ecommerce Manager layer and the Head of Ecommerce, this is a senior individual contributor role with team management responsibilities. You’ll bring equal capability across trading (conversion, AOV, promotional planning) and marketing (paid and organic channel strategy), using data and insight to continuously push performance forward. Key Responsibilities: Trading & Site Performance Lead the trading strategy for your accounts, with ownership of KPIs including revenue, conversion rate, AOV, COS, and ROAS. Oversee and drive the promotional calendar for key events, seasonal campaigns, and brand activations - sharing insight across channels for joined-up planning.

About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. About the Role: The Ecommerce Manager is a core part of the Ingenuity client services team, with end-to-end responsibility for ecommerce strategy and performance across a client account. This is a high-ownership role that bridges trading and marketing - using data and insight to drive growth across the full customer journey, from acquisition through to retention. You’ll manage budgets, drive the digital strategy and delivery, own the trading calendar, coordinate channel activity, and act as the key day-to-day contact for your client. You’ll be supported by channel specialists across SEO, PPC, Paid Social, CRM, Affiliates, and more - and you’ll be the glue that keeps strategy aligned across all of them. Key Responsibilities: Trading & Site Performance Own site performance metrics including conversion rate, AOV, COS, bounce rate, and new vs. returning traffic - using GA4 and THG’s proprietary reporting platform to surface insights and drive decisions. Build and manage the trading calendar, including promotional plans, key events, and seasonal campaigns. Monitor and respond to competitor pricing, product, and promotional activity to ensure clients remain competitive. Identify and execute site optimisation opportunities across product pages, landing pages, category navigation, and UX. Ensure the site is always up to date with correct offers, banners, new product listings, and promotional content. Marketing & Chan

Scale is building AI for the world's most important decisions. From the front lines of national defense to the core of global enterprise, we provide the data engine and agentic infrastructure that powers the next generation of American and allied interests. As a Deployment Strategist supporting Space Systems Command (SSC), you will bridge the gap between cutting-edge AI research and mission-critical production in the space domain. You will lead the charge in deploying Agentic AI — autonomous, reasoning systems — into space operations workflows, from space domain awareness to ground segment modernization to tasking and targeting. The Role We are looking for an executive account leader who understands that winning at SSC isn't about a successful 6-month OTA prototype; it's about Program of Record integration. You will focus on landing and transitioning high-stakes prototypes into full-scale deployments across SSC's Program Executive Offices, navigating the Valley of Death by securing executive sponsorship and programmed funding. This is an expansion role in a high-opportunity segment. Scale has significant USAF work and space-adjacent programs; your mandate is to convert that into core Space Force business. Responsibilities This is an individual contributor role with heavy leadership expectations. You are the "CEO of the Account," responsible for the following: Full-Spectrum Capture & Quota Ownership: Carry and exceed a multi-million dollar annual revenue quota. You own the entire lifecycle: identifying top-of-funnel opportunity, shaping requirements, and driving to contract award and revenue recognition. Tactical Execution: You don't just delegate; you execute. You will personally draft white papers and SBIR/OTA responses, lead complex proposal development, architect deal structures, and navigate the nuances of space acquisition. Operational Transition: Once the deal is signed, your job isn't over. You will continue to lead the account, ensuring the delive

Lead complex client engagements and become a trusted workplace adviser who turns ambitious client goals into exceptional outcomes. As a project manager at Gallup, you'll create structure and momentum across client engagements while building the expertise, relationships and commercial acumen that strengthen your impact as a strategic partner. This role is ideal for someone who thrives on orchestrating complex projects, working directly with clients and taking on account leadership and advisory responsibilities. If you're energised by bringing order to complexity, building trusted relationships and helping clients solve business challenges, you'll thrive in this role. What You’ll Do Design and manage delivery structures that create clarity, accountability and predictable outcomes across complex client engagements Develop integrated project plans, coordinate resources and manage dependencies, milestones and timelines throughout the project life cycle Take ownership of client accounts, balancing delivery excellence with strategic advisory and account growth responsibilities Establish governance processes, decision-making frameworks and communication plans that align stakeholders and support successful delivery Monitor project health, scope, budget and commercial considerations while proactively identifying and mitigating risks Orchestrate collaboration across consulting, research and operational teams to maintain execution momentum and outstanding client experiences Build trusted relationships with clients and stakeholders, fostering confidence and alignment throughout project delivery Who We Want Operational architects who bring order to complexity, anticipate challenges and create systems that enable successful execution Trusted advisers who build credibility quickly, communicate with confidence and develop deep relationships with clients and colleagues Strategic thinkers who connect project details to broader business objectives, apply sound judgement amid ambiguity

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. As Vanta's Lead People Business Partner for Post-Sales, you'll be the senior-most dedicated people partner to our SVP of Post-Sales and their leadership team across Account Management, Customer Success, and Support - acting as a trusted advisor and coach as we scale a world-class post-sales organization. This role is primarily focused on partnering with our Director+ leaders, though you may work with leaders at other levels as needs arise. Vanta's Post-Sales organization - spanning Account Management, Customer Success, and Support - is responsible for ensuring our customers realize ongoing value from Vanta, driving retention, expansion, and an excellent customer experience as we grow. In this role, you'll combine deep People Business Partner expertise with strong business acumen to help Post-Sales leaders build healthy, high-performing teams. You'll partner directly with leaders on org design, talent strategy, and change management, while also being hands-on with complex performance and employee relations matters - ensuring the function has the structure and support it needs to scale. What you’ll do as a Lead People Business Partner, Post Sales at Vanta: Serve as a trusted thought partner, consultant, and coach to the SVP of Post-Sales and their leaders across Account Management, Customer Success, and Support Serve as the primary point of contact for Director+ leaders across the global Post-Sales organization Lead headcount planning for the Post-Sales org in partnership with Finance, RevOps, and Recruiting - from business justification through execution Provide guidance and thought leadership on performance management, change m

A senior field and partner marketer who can translate Public Sector strategy into focused, measurable go-to-market execution across priority federal accounts, partner ecosystems, and high-impact market moments. We are looking to speak to candidates who are based in United States. About the Role MongoDB is seeking a Senior Marketing Manager, U.S. Public Sector to lead strategy and execution for key Public Sector marketing priorities, with a primary focus on federal growth motions. This role will translate business priorities into integrated marketing plans that strengthen account engagement, accelerate pipeline, deepen partner alignment, and build market momentum for MongoDB in highly regulated buying environments. This is a strategic, hands-on senior individual contributor role. The right candidate can independently lead complex, cross-functional programs; create clear operating rhythms; influence senior stakeholders across Sales, Partner, Product Marketing, Developer Relations, Customer Success, Communications, and Marketing leadership; and connect marketing activity to measurable business outcomes. The Senior Marketing Manager will play a central role in MongoDB’s Public Sector growth strategy by driving high-impact programs across priority agencies and partner-led routes to market. This includes helping activate major Public Sector growth moments, such as FedRAMP High-related go-to-market motions. This role reports to the Regional Marketing Lead and works closely with Public Sector Sales, Partner, and Marketing leadership. What You’ll Do Build and own the annual U.S. Public Sector marketing plan, aligning investments to business priorities, target segments, priority accounts, partner ecosystems, and pipeline goals Translate senior leadership direction into clear quarterly priorities, program plans, success metrics, and stakeholder operating rhythms across the Public Sector business Lead the strategy, planning, execution, and measurement of MongoDB’s flagship Publ

MongoDB, as a database software and consistently voted the #1 most wanted database preferred by developers, is continuing to attract the most demanding, innovative companies and development teams in enterprise software. To meet this demand, we are looking for passionate technologists to join our growing Industry Solutions Team (IST), a remote/flexible, globally-dispersed team. Our objective is to align MongoDB as an industry solution and ensure we understand enterprise clients and their needs to modernize software legacies, transition to modernized solutions, and guide them through continuous data-driven modernization. The responsibilities of this role include communicating the direction of MongoDB’s platform to customers and industry partner communities via content creation , industry-focused technical demos , leading projects that help drive forward accounts (such as sales enablement, account workshops, internal newsletters, etc.), and more . This is a great opportunity for individuals with a technical background interested in the business solution space, to dive deep into a cross-functional team and be part of one of the fastest growing companies. We’re looking for someone who is willing to learn fast and is able to understand the technology we work with, communicate it in a language our customers use, and work with our Industry Consultants and Principals on their projects, taking into consideration the different focal verticals. This role leads towards a consultant role and beyond, with a career trajectory we build out with you, based on your interests and strengths. Our team is an exciting, diverse group, made up of ambitious, innovative thinkers that range from software thought leaders and entrepreneurs to young professionals. This role is based out of Barcelona to help our team cover EMEA regions, and requires up to 25% of travel. Learn more about #LifeAtMongoDB here ! We are looking to speak to candidates who are based in Barcelona for our

Role Description Dropbox is hiring a Head of Field & Partner Marketing to lead our global field and partner marketing organization and drive pipeline growth across our Sales-Led Growth (SLG) business and strategic partner ecosystem. This executive Go-To-Market (GTM) leader will own the regional marketing strategy, account-based execution, mid-to-bottom funnel demand engines, and partner marketing required to scale business-to-business revenue globally. While our PLG team focuses on the frictionless, self-serve transactional customer lifecycle, this leader owns the end-to-end marketing journey for sales-engaged and partner-led motions. This role requires an exceptional strategic operator who can orchestrate targeted account-based marketing (ABM) and regional demand generation alongside localized partner programs—including managing co-marketing initiatives with strategic AI technology ecosystems (ChatGPT, Claude, and Gemini) and supporting our distribution networks. Partnering closely with regional Sales and Channel leaders, this executive will oversee integrated campaigns, joint partner value propositions, content strategies, and comprehensive PLG to SLG customer lifecycle initiatives. Responsibilities SLG & Partner Pipeline Accountability: Own the strategic vision and performance metrics (creation, coverage, and acceleration) for both direct field pipeline and indirect partner-led business globally. Integrated Demand Generation: Lead the Integrated Marketing team to design and deploy highly optimized mid- and bottom-funnel acquisition campaigns that move prospects effectively through the sales pipeline. Content & Customer Campaigns: Oversee the upstream Campaigns team to deliver compelling content frameworks and high-impact customer marketing initiatives that drive post-sale engagement, adoption, brand advocacy, and net revenue retention (NRR). Partner Alliance & Co-Marketing: Develop and execute high-impact joint marketing programs

Leite umfassende Transformationsprogramme im Zahlungsverkehr – von der Strategie über die Analyse bis hin zur erfolgreichen Umsetzung. Deine Rolle Als Principal Consultant im Bereich Payments übernimmst Du eine hybride Rolle aus Business Analyse und Projektmanagement in komplexen Transformationsprogrammen für führende Finanzinstitute. Du gestaltest Lösungsansätze, leitest Workstreams oder Programme und treibst die Umsetzung über Business-, Operations- und Technologieteams hinweg voran. Diese Rolle richtet sich an erfahrene Payments-Spezialistinnen und -Spezialisten, die flexibel zwischen strategischer Analyse und operativer Umsetzung agieren. Deine Aufgaben Leitung oder Steuerung von Transformationsinitiativen in zentralen Payments-Bereichen wie Karten, Account-to-Account-Zahlungen, Pricing & Billing, Kundenservice und operative Modernisierung Definition von Zielprozessen, Vorgehensweisen für Anforderungen und Umsetzungs-Roadmaps bei gleichzeitiger Sicherstellung von Governance und Stakeholder-Abstimmung Aufbau und Steuerung von Programmstrukturen, Delivery-Plänen, Abhängigkeiten, RAID-Prozessen und Reporting auf Management-Ebene Moderation von Entscheidungsprozessen zwischen Produkt-, Operations-, Technologie-, Risiko- und Finance-Stakeholdern zur Lösung komplexer Fragestellungen Beitrag zum Wachstum von Beratungsprojekten durch Lösungsentwicklung, Kundenbeziehungsaufbau und fachliche Impulse im Bereich Payments-Transformation Dein Profil Langjährige Erfahrung in der Payments-Transformation im Beratungs- oder Finanzdienstleistungsumfeld (Business Analyse, Delivery Leadership oder Programmmanagement) Erfahrung in der Zusammenarbeit mit internationalen und funktionsübergreifenden Teams in einem globalen Umfeld Erfahrung im Umgang mit Senior Stakeholdern bis auf C-Level- bzw. Managing-Director-Ebene Erfahrung in der Managementberatung, im Consulting oder in der Geschäftsentwicklung (Business Development) Fundierte Kenntnisse von Zahlungsverkehrsprodukten un

We’re looking for a dynamic and empowering Sales Development Manager who will be responsible for building and leading a team of enterprise ADRs. The role focuses on leadership, development and a high performance culture to execute against our rapid sales goals. The Opportunity In this role, you will have two core priorities: Talent Development & Revenue Development. We view our Account Development Representatives as the next wave of Account Executives at MongoDB. A Sales Development leader at MongoDB hires outstanding talent, maps out the gaps in that rep’s skillset, holds them accountable to reaching their potential, and takes pride in turning that ADR into an AE. You will also be a key asset to our Enterprise Sales organization, partnering with regional leaders across our sales organization, you will be a crucial part of uncovering new opportunities, determining how to unlock new territories, and driving revenue into our pipeline. We are looking to speak to candidates who are based in Boston for our hybrid working model. Day to Day Attract, hire, retain, and develop talent Provide strong coaching and mentoring through a deep understanding of sales, our business model, and our sales methodology. Be involved in prospect qualification and discovery calls/meetings Provide weekly team performance summary as well as timely and accurate forecast to senior management Cross functional collaboration to establish scalable processes for incoming lead management and follow-up SLAs and conversions Develop and own KPI’s, supervise the activity of the team, track the results and drive team execution based on those metrics Work closely with Field Sales and Inside Sales management to drive increased performance and align pipeline production to our Sales team's needs Invest in your self-development, focusing on the skills and attributes that will make you successful in your core role and get you set for future success What You Will Bring to the Table 2+ y