Work Flexibility: Field-based Work Flexibility: Field-based Service Area: Prince George, BC (Northern) Shift: Monday – Friday, varying hours dependent upon customer needs Summary: The Associate Field Service Representative conducts analysis of product implementations, modifications and enhancements to product in accordance with specific customer specifications and implementations. In this role, you will troubleshoot problems and issues, determine technical solutions in accordance with product and customer specifications, and recommend actions to company or customer representatives for coordinative product solution. Additionally, you will assess product needs in accordance with customer specifications and act as local on-site representative to the customer's organization What You Will Do: Provide effective, proficient, and timely service and repairs to all customers in direct support of the sales team to ensure optimal customer satisfaction. Adhere to account protocols. Complete fault isolation and maintenance of equipment at account locations. Promote Stryker’s business by recognizing opportunities to fulfill additional customer needs and communicating with the appropriate Stryker personnel for follow up. Provide post sale in-servicing on equipment operation and maintenance. Perform warranty, upgrades, field actions, preventative maintenance, installations, deliveries billable or any other related services required by a client. Follow all administrative duties in a very accurate and timely manner, assist in the development of new service procedures, provide new product information to customers. Maintain an accurate inventory of Stryker equipment and parts. Travel up to 75% of the time to any other Province or Territory within Canada for Field S
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Junior Inside Software Sales Specialists - Iberia Description - The Inside Software Sales Specialist drives Software and Services sales across HP's portfolio, including third-party offerings, for mid-sized accounts. Working hand-in-hand with Inside Account Executives (iAE), the Channel team, and technical resources, this role brings deep software-specific expertise to the account — from lead generation through negotiation and close — supporting a book of more than 250 accounts and engaging on relevant opportunities. The specialist acts as the Software organization's representative to the customer, positioning HP as the vendor of choice and may take on a project management role in cooperation with iAE. Key Responsibilities Quota attainment — Achieve Software and Solutions sales quota, measured on sales/quota, conversion and win rate, and pipeline. Opportunity management — Support opportunities from qualification through close, activating specialist support early for Advanced AI & Edge Computing-related areas; maintain funnel hygiene in HPD and accurate pipeline management, and partner with the sales team to ensure pipeline data accuracy for the product area. Collaboration with sales teams — Work with iAEs on the software business and hand-in-hand with the Channel team (PBM, iPBM, Proximity) to address leads on the Software and Solutions portfolio in a timely manner. Account relationship and growth — Support proliferation into the customer portfolio by recommending the best software solutions based on installed base and customer pain points; conduct analysis and prospecting to help iAEs build the strongest customer proposal. Expertise and competitive positioning — Provide software offering expertise to iAE, maintain knowledge of competitors' value propositions, and position HP&#
Job Title Collection Specialist LATAM Job Description Collection Specialist LATAM: As a Collection Specialist, you will manage a portfolio of business-to-business (B2B) customers across Latin America , supporting the end-to-end collections process to ensure timely payment and healthy accounts receivable. Your role: Manage the end-to-end B2B collections process for an assigned portfolio of customers across Latin America, from invoice follow-up through payment and account resolution. Proactively contact corporate customers regarding outstanding balances, secure payment commitments, and follow up on promises to pay. Monitor aging and delinquent accounts, identify accounts at risk, and take appropriate collection actions to reduce overdue balances. Investigate and register billing and payment disputes, coordinate with the appropriate internal teams, and follow through until resolution. Support cash and payment application, including researching unapplied or incorrectly applied payments and resolving account discrepancies. Partner closely with internal stakeholders such as Finance, Sales, Customer Service, and other relevant teams to address collection issues and escalations. Maintain accurate customer account information and collection activities in the appropriate systems. Manage customer escalations professionally while maintaining strong business relationships and ensuring timely resolution. You're the right fit if: You have 1+ years of hands-on B2B collections/accounts receivable experience, managing a portfolio of corporate customers. You have experience supporting Latin American customer accounts or markets and are comfortable navigating different customers and stakeholders across the region. Experience working in a multinational company or shared-ser
Retail Solution Specialist Description - Applies advanced subject matter knowledge to solve complex business issues and is regarded as a subject matter expert. Frequently contributes to the development of new ideas and methods. Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors. Leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives. Acts as an expert providing direction and guidance to process improvements and establishing policies. Frequently represents the organization to external customers/clients. Exercises significant independent judgment within broadly defined policies and practices to determine best method for accomplishing work and achieving objectives. May provide mentoring and guidance to lower level employees. Responsibilities: Responsible for creating and driving their sales pipeline. Capture leads outside of specialization and use closed-loop lead management to ensure assignment and follow- up by others. Maintain knowledge of competitors in account to strategically position HP's products and services better. Use specialty expertise to seek out new opportunities and expand and enhance existing opportunities to build the pipeline in and drive pursuit. Provide support to Account managers and provide input regarding business development and solution expertise. Development of quota objectives and future direction for defined product category. Some specialists also responsible for selling outsourcing deals. Establish a professional, working, and consultative, relationship with the client, up to and including the C-level for mid-to-large accounts, by developing a core understanding of the unique business needs of the client within their industry. May invest
Job Title Clinical Application Specialist- Ultrasound - Region Bayern (All Genders) Job Description Verantwortlich für den klinischen Support von Kunden vor und nach dem Verkauf im Ultraschall Business für den Süden von Deutschland, v.a. für das Gebiet Bayern. Dein Job: Medizintechnische Geräte in ihrem jeweiligen Einsatzumfeld (Kliniken, Praxen, OPs, usw.) beim Anwender demonstrieren und Anwender in die Bedienung der Geräte einweisen Wichtig ist die "Benefit orientierte" und überzeugende Präsentation beim Kunden Geräte nach den Vorgaben des Account Managers/Sales Specialist/Kunden konfigurieren/einstellen Mit den Kunden ggfs. den Termin der Probestellung bzw. den Termin der Geräteeinweisung abstimmen Die Notwendigkeit weiterer Geräteeinweisungen bzw. Demonstrationen beim Anwender prüfen Demonstrationsplanung und -ergebnis mit dem Account Manager oder Sales Specialist erörtern Geräte, Funktionen und Einsatzmöglichkeiten auf Messen und Kongressen sowie bei regionalen Produkt- und Applikationstrainings demonstrieren Kunden fortlaufend in Anwendungsfragen beraten Bestand und Einsatzfähigkeit der Demonstrationsgeräte überwachen Sichtkontrollen durchführen Vollständigkeit des Zubehörs prüfen, ggfs. Zubehör austauschen Kunden über neue Geräte, Geräteerweiterungen bzw. -ergänzungen informieren und diese vorstellen, bei Kundeninteresse den Account Manager oder Sales Specialist informieren Fortbildungen und Erfahrungsaustausche innerhalb des Teams organisieren und durchführen Folgendes solltest du mitbringen: Mehrjährige Berufserfahrung als MTA/MTRA – idealerweise mit fundierter Ultraschall-Expertise Erfahrung als Application Specialist im Bereich Ultraschall Eine ausgeprägte Vertriebs- und Serviceorientierung – immer mit dem Menschen im Mit
Opportunity Overview: We are seeking a Business Development Representative (BDR) to join our Growth team. In this role, you will be responsible for identifying and engaging prospective healthcare payer customers, generating qualified meetings, and helping build a strong sales pipeline for our commercial organization. You'll partner closely with Sales Executives, Marketing, and Sales Operations to execute targeted outbound campaigns and connect prospective customers with Cohere's innovative healthcare solutions. This is an excellent opportunity for someone who enjoys building relationships, solving problems, and developing a successful career in enterprise software sales. What you’ll do: Generate qualified meetings through strategic outbound prospecting using email, phone, LinkedIn, and other approved channels. Research healthcare payer organizations and identify key decision-makers, buying committees, and executive stakeholders. Build account plans and maintain accurate prospect and opportunity information within Salesforce. Partner with Sales Executives to develop strategic outreach plans for target accounts and ensure a seamless handoff of qualified opportunities. Qualify inbound and outbound opportunities using established sales qualification criteria. Develop a strong understanding of Cohere's products, value proposition, and the healthcare payer market to effectively communicate how our solutions address customer challenges. Collaborate with Marketing to provide feedback on campaign effectiveness, lead quality, messaging, and target accounts. Support industry conferences, customer events, meeting coordination, and follow-up activities. Contribute to the development and continuous improvement of outreach messaging, sales cadences, account research, and prospecting best practices. Maintain high-quality CRM data while consistently meeting activity, pipeline, and meeting generation goals. ISMS roles and responsibilities Fair understanding of Information Security pr
About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. Role Purpose The Head of Enterprise Fulfilment Accounts is the primary, front-facing operational account leader responsible for managing strategic partnerships with our most prestigious global brand clients. Acting as the executive bridge between tier-one enterprise clients and our fulfilment infrastructure, this role leads operational governance, service delivery, and business requirements planning. The post-holder is dedicated to understanding client commercial objectives, shaping operational solutions, and holding internal warehouse operations accountable to contracted service level agreements (SLAs). The ideal candidate blends high-touch client relationship management with a robust operational command of high-volume fulfilment, eCommerce logistics, and multi-channel distribution. Key Responsibilities Strategic Client Account Management & Operational Governance Executive Client Ownership: Serve as the principal operational interface and trusted advisor for senior client stakeholders, including Supply Chain Directors, Heads of Logistics, and VPs of eCommerce. Governance Framework: Lead the cadence of operational governance, including regular operational syncs, Monthly Performance Reviews, and strategic Quarterly Business Reviews (QBRs). Operational Voice of the Customer: Advocate for client priorities within internal operations, ensuring warehousing and logistics teams understand upcoming commercial initiatives, product roadmaps, and service expectations. Incident Management & Escalation: Se
Our Compliance Infrastructure team is responsible for the development and maintenance of systems, processes, and technologies that support our organization's compliance activities. This includes the Global Financial Crimes and Compliance Operations team, which manages financial crime risk and ensures compliance with anti-money laundering (AML), sanctions, and anti-bribery and corruption (ABC) regulations. Our Financial Crimes Compliance team is responsible for ensuring compliance with local laws and regulations in the countries where we operate. About the Role: Come join our International Sofia (Americas) compliance team supporting the Americas region. The Sofia (Americas) Financial Crimes Analyst will work remotely and will closely assist and directly report to the Financial Crimes Manager, who reports to the Head of Financial Crimes Investigations. The Sofia (Americas) Financial Crimes Analyst will assist with various assignments supporting the Compliance Program of the Company for the Americas clients (US & Canada). Responsibilities Review alerts for transaction flows of digital assets and fiat currency in order to identify risk and potential suspicious activity. Ensure compliance with current Anti-Money Laundering (AML) and Sanctions regulations, and other relevant legislation. Conduct account investigations and open source research in an effort to address any potential unusual activity. Perform due diligence on customers and review and investigate potential matches against sanctions and Counter the Financing of Terrorism (CFT) lists and ensure proper procedures are followed. Adhere to all policies and procedures. Maintain proficiency in all aspects of Bank Secrecy Act (BSA)/AML compliance; attend AML training as assigned by the Compliance Officer. Requirements In-depth knowledge of AML/financial crimes investigations. Minimum of 2 year
Location: London, UK Office requirement: Hybrid, 3 days per week in the office Employment type: Permanent As our Commercial Customer Success Manager, you’ll: Join our global revenue team, reporting to the VP Customer Success - Midmarket, and take ownership of a portfolio of around 40 Midmarket clients worth approximately £1.2M. You’ll be the trusted partner to users and decision-makers, helping them realise real ROI from GWI’s products and driving the engagement that leads to strong renewal and retention rates. Sounds great, what will I be doing? 🤔 You’ll look after your own set of clients across the whole customer journey, from onboarding through to renewal and growth. You’ll work closely with our Hybrid Account Executives to turn the opportunities you uncover into wins. A few things you’ll be responsible for: Owning the renewal process and retention outcomes across your portfolio, measured through churn, retention rate, and NPS Spotting growth opportunities in your accounts and working with Hybrid Account Executives on plans to win them Reviewing usage data regularly to catch risks early, and agreeing success plans with clients that document and track the outcomes they want Delivering onboarding and product training that drives usage, engagement, and expansion Advising and supporting users by email, live chat, and video calls, so they reach their business goals with GWI Sharing customer feedback with Product, Marketing, and Channel teams, and working with Marketing on case studies and testimonials Handling user and account administration, and logging all activity and engagements in Salesforce What do I need to bring with me? 🧳 Proven experience in Customer Success, Account Management, or another client-facing role, ideally with a commercial element such as managing renewals, negotiating, or closing new business Strong analytical skills and attention to detail, with the ability to turn data into a story that you present, demo, and train on with confidence You kee
Job Requisition ID # 26WD101535 Position Overview Flow Capture has a strong installed base across Autodesk's largest enterprise accounts. Now we are taking it into an entirely new segment: mid-tier production companies. We are hiring Flow Capture Principal Sales Specialists to break into these accounts, build demand, and close new Flow Capture business. This is a full-cycle field sales role built for hunters. You will target a defined set of accounts that match our ideal customer profile, most of them net new to Flow Capture. You will partner closely with our Account Based Marketing team to build awareness and generate leads inside these accounts, then own the process from prospecting and discovery through negotiation and close. Enterprise accounts stay with our core enterprise sales team. The mid-tier is yours from the first call. This is a startup inside Autodesk, and it is not starting from zero. The product is proven with some of the most demanding productions in the world, and the executive backing is in place. What is new is the segment, the team, and the motion. You will be one of the first field reps on the team, helping write the first plays, test what works, and shape how Flow Capture scales into a new market. You will work alongside a cross-functional growth team from Marketing, Product, Strategy, and Analytics, and learn from peers on the Fusion sales team, who have spent eight years scaling a similar business in manufacturing. Autodesk's culture emphasizes curiosity, rapid innovation, and ownership. We believe in reimagining what is possible, taking smart risks, and pursuing results with urgency.
New York, NY or Remote (US) Eulerity is an AI-native marketing automation platform, built with AI from the start rather than added later. We automate digital advertising for enterprise brands like Mastercard, The UPS Store, Uber Eats, and European Wax Center across thousands of franchise and multi-location businesses. We're hiring a client-facing Account Manager on our Customer Success team. You'll own a portfolio of brand relationships and be the strategic lead on their paid media performance. This role is for someone who has actually worked inside Google Ads and Meta Ads Manager, and who knows how to turn what they see there into a recommendation a client will act on. Where You'll Work This role is open to both remote and hybrid candidates. If you're based in the NYC area, we prefer a hybrid schedule with 2 days a week in our office. If you're outside NYC, you're welcome to work remote (within the US). Remote team members come to NYC for training, team days and key client meetings. Who We Are Looking For You are as comfortable in a C-suite conversation as you are inside a campaign dashboard. You do not wait for clients to surface problems; you spot the pattern before it becomes one. And when you make a recommendation, you can show your work. If you have ever turned a flat renewal into an expansion just by asking the right questions, you will fit in here. What You Will Own Your book of business. You'll manage a portfolio of multi-location and franchise brands. You're the person they call when something matters. Onboarding . You'll run a high-touch onboarding process that sets up a long-term partnership from day one. Performance strategy. You'll build cross-channel plans across Google Search, Meta, YouTube, Display, and emerging channels, tied to each client's business goals and not just their media budget. Business reviews. You'll lead reviews that tell the real story in the data and bring a clear point of view on what to do next. Optimization. You'll work with our
TERRITORY: This territory will cover Seattle and surrounding areas. Ideal candidate must reside in Seattle, Bellevue, Kirkland, Redmond, Kent, or Renton. The Associate Clinical Oncology Specialist (ACOS) is responsible for contributing to account sales, service, and support activities of all Oncology products. The role includes ensuring patients adherence to the prescribed test cadence with a focus on improving patient outcomes. The individual will identify areas of improvement in clinical workflows, test fulfillment, internal systems and processes. Responsibilities include cultivating and maintaining key relationships and working with customers and internal partners that enable Signatera patient retention and unit growth within existing customers. Primary Responsibilities: Work with assigned COS to grow, maintain & support existing customers Build relationships with key personnel at assigned Oncology accounts to facilitate unit growth. Analyze and monitor patient testing to ensure that patients remain on the protocol prescribed by the Oncologist. Assess the needs of medical professionals and staff members with a focus on customer support, coordination of logistics, and problem solving Become experts on all Natera Oncology products and processes to maximize effectiveness in the field. Educate medical professionals on the tools and resources that Natera provides to facilitate test order management Utilize and maintain internal reports of key performance indicators (KPIs) related to patient retention and fulfilled order volume. Be a key team player within the sales organization who can partner with internal stakeholders, such as sales reps, patient coordinators, territory managers, etc., to achieve the best outcomes for the patient and the provider. Qualifications: Bachelor’s degree preferred or Associate’s degree with minimum of 4 years of relevant experience Medical assistant, clinical support, patient liaison or nursing backg
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 ClickUp is on a mission to make the world more productive. As Manager, Commercial Sales - EMEA, you’ll lead a frontline team of Account Executives helping companies across the region bring tasks, docs, chat, AI, and workflows into one platform. This role matters because ClickUp is continuing to scale its commercial motion in EMEA and needs a hands-on leader who can turn coaching, operating rigor, and customer empathy into more consistent revenue performance. You’ll be a true player-coach: someone who can inspect pipeline, improve deal execution, and develop sellers while building a team culture that is ambitious, inclusive, and #. You’ll also work closely with Growth, Marketing, Operations, and Product to improve how the team creates pipeline, wins the right customers, and delivers a strong buying experience. Mission Lead a high-performing commercial sales team across EMEA that consistently turns qualified pipeline into durable revenue while raising the bar on coaching, forecast accuracy, and customer value. What You’ll Own Lead, coach, and develop a team of Account Executives focused on the commercial segment across EMEA Drive pipeline generation, deal execution, and consistent attainment of team revenue targets Run a strong operating cadence across forecast calls, pipeline inspection, deal reviews, and rep development Foster a high-performance, fun, and inclusive environment where sellers are motivated to grow and exceed expectations Improve the scalability of the sales motion through better process, cleaner data, clearer performance metrics, and repeatable best practices Partner closely with Growth,
Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. Senior Technical Delivery Manager Are you a technical leader who thrives at the intersection of complex agile delivery, strategic account growth, and executive relationship building? Deliver high-impact digital transformations. Appian Customer Success is obsessed with ensuring our customers achieve remarkable business results through high-value technology engagements. The Delivery Management team is directly responsible for driving customer growth through deep technical expertise, trusted advisory, and demonstrated results. Working in close alignment with Appian Sales and Partners, we lead innovative implementations and turn complex corporate visions into scalable software solutions. As a Senior Technical Delivery Manager, you will own two of Appian's most critical corporate objectives: orchestrating flawless software delivery and unlocking exponential account growth. This role is unique because it blends technical delivery mastery with strategic account management. You won't just oversee timelines; you will partner with architects, product designers, and client executives to manage large-scale enterprise programs powered by our AI-Powered Process Automation platform. This role is based at our HQ in McLean, VA. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office 4 - 5 days per week to foster that culture, ensure we thrive through shared ideas and teamwork, and maximize opportunities to connect
🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts , accounts for 16-17 year olds , a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save , invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ 📍Remote (in the UK 🇬🇧) | 💰 £38,300 - £49,000 (+ £2,500 Multilingual Premium) + incentive awards tied to your performance + Benefits 🚨This role requires you to be fluent in Spanish 🇪🇸 and English 🏴 (written and verbal) ⭐Our Financial Crime Team Are you interested in leading a team in financial crime prevention? Our EU Financial Crime Customer Operations team is at the heart of how we protect Monzo EU and our customers from financial crime like fraud and money laundering. We’re looking for individuals with a blend of experience in preventing financial crime and team leadership to join our EU Financial Crime Operations team within our Fincrime Business Banking team. Your team will consist of around 12 Financial Crime Investigators, and could be focused on a number of different tasks - including screening, transaction monitoring, account closures and escalations. As a Team Manager, you'll be responsible for managing the personal and professional development of your team members, providing technical coaching on financial crime tasks, driving exceptional individual and collective performance, guiding indiv
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