Account Engineer Jobs

The Role As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios. Key Responsibilities Customer Advisory Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy Account & Portfolio Management Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retention, and revenue realization. Proactively manage a diverse portfolio of Enterprise customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success Track and report progress against key business outcomes, demonstrate control of the forecast by providing informed predictions to senior leadership for bu

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment. We are looking to speak to candidates who are based in New York for our hybrid working model. The Role As a Customer Success Manager, you are the trusted advisor helping customers navigate their journey on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of accounts, acting as a strategic connector between your customers and the right resources at the right time to achieve their unique business goals. You’ll drive customer retention, revenue realization, and advocacy. You’ll build deep relationships, understand customer needs inside and out, and seamlessly navigate account team and internal resources to deliver real, measurable impact where your customers need it most. Key Responsibilities Customer Advisory Proactively identify risks and ensure deployment health by advising on best practices and operational strategies. Deliver optimal solutions to critical customer challenges, accelerating time-to-value and guiding customers to achieve their business goals through their MongoDB deployments Conduct comprehensive customer business reviews, analyzing technical health and operational performance while translating insights into value-based outcomes. Partner with technical and business leaders to align on objectives and champion mutual success plans that foster growth and retention Account & Portfolio Management Own elements of the account plan that drive customer maturity and lifetime value, retention, and revenue realization. Proactively manage a portfolio of customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success Track and report progress ag

About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. About the Role: The Senior Ecommerce Manager is a blended leadership role, combining trading expertise with marketing channel strategy to drive holistic ecommerce performance across a client account or vertical. You will be the primary commercial and strategic owner for your accounts – taking full accountability for both site trading performance and the quality of marketing execution across all digital channels. You'll define what success looks like for your accounts, build the plans to get there, and lead your team through delivery. You'll own the performance and strategic narrative, drive trading and marketing strategy, and bring the commercial judgement to know when to hold course and when to change it - while staying close enough to execution to maintain standards and momentum. Acting as the bridge between the Ecommerce Manager layer and the Head of Ecommerce, this is a senior individual contributor role with team management responsibilities. You’ll bring equal capability across trading (conversion, AOV, promotional planning) and marketing (paid and organic channel strategy), using data and insight to continuously push performance forward. Key Responsibilities: Trading & Site Performance Lead the trading strategy for your accounts, with ownership of KPIs including revenue, conversion rate, AOV, COS, and ROAS. Oversee and drive the promotional calendar for key events, seasonal campaigns, and brand activations - sharing insight across channels for joined-up planning.

About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. About the Role: The Ecommerce Manager is a core part of the Ingenuity client services team, with end-to-end responsibility for ecommerce strategy and performance across a client account. This is a high-ownership role that bridges trading and marketing - using data and insight to drive growth across the full customer journey, from acquisition through to retention. You’ll manage budgets, drive the digital strategy and delivery, own the trading calendar, coordinate channel activity, and act as the key day-to-day contact for your client. You’ll be supported by channel specialists across SEO, PPC, Paid Social, CRM, Affiliates, and more - and you’ll be the glue that keeps strategy aligned across all of them. Key Responsibilities: Trading & Site Performance Own site performance metrics including conversion rate, AOV, COS, bounce rate, and new vs. returning traffic - using GA4 and THG’s proprietary reporting platform to surface insights and drive decisions. Build and manage the trading calendar, including promotional plans, key events, and seasonal campaigns. Monitor and respond to competitor pricing, product, and promotional activity to ensure clients remain competitive. Identify and execute site optimisation opportunities across product pages, landing pages, category navigation, and UX. Ensure the site is always up to date with correct offers, banners, new product listings, and promotional content. Marketing & Chan

About Outreach Outreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. The Team Outreach is the agentic revenue platform built for modern go-to-market teams. We help revenue organizations run their entire sales motion, from first touch to closed deal to post sales, inside a single platform that goes beyond insights and delivers actions to sellers to move deals and revenue forward. Conversation, voice, and meeting intelligence sit at the center of that motion. Every customer conversation generates signal. Outreach captures that signal and turns it into action: real-time coaching for reps, automatic follow-ups, and the deal and pipeline intelligence leaders need to know where to focus, what to fix, and how to improve. Reps close more. Leaders lead better. The conversation is where it starts. The Role This leader will own product strategy and execution across conversation intelligence, voice, meeting intelligence, and dialing. The mission is to transform every customer conversation into agentic action: coaching reps in the moment, accelerating deals, and giving leaders a clear, data-driven view of where to invest their time and how to improve their team performance and sales strategy. This role sits at the intersection of AI and data, voice and video, to deliver real-time coaching and actions. It requires a sharp point of view on

Scale is building AI for the world's most important decisions. From the front lines of national defense to the core of global enterprise, we provide the data engine and agentic infrastructure that powers the next generation of American and allied interests. As a Deployment Strategist supporting Space Systems Command (SSC), you will bridge the gap between cutting-edge AI research and mission-critical production in the space domain. You will lead the charge in deploying Agentic AI — autonomous, reasoning systems — into space operations workflows, from space domain awareness to ground segment modernization to tasking and targeting. The Role We are looking for an executive account leader who understands that winning at SSC isn't about a successful 6-month OTA prototype; it's about Program of Record integration. You will focus on landing and transitioning high-stakes prototypes into full-scale deployments across SSC's Program Executive Offices, navigating the Valley of Death by securing executive sponsorship and programmed funding. This is an expansion role in a high-opportunity segment. Scale has significant USAF work and space-adjacent programs; your mandate is to convert that into core Space Force business. Responsibilities This is an individual contributor role with heavy leadership expectations. You are the "CEO of the Account," responsible for the following: Full-Spectrum Capture & Quota Ownership: Carry and exceed a multi-million dollar annual revenue quota. You own the entire lifecycle: identifying top-of-funnel opportunity, shaping requirements, and driving to contract award and revenue recognition. Tactical Execution: You don't just delegate; you execute. You will personally draft white papers and SBIR/OTA responses, lead complex proposal development, architect deal structures, and navigate the nuances of space acquisition. Operational Transition: Once the deal is signed, your job isn't over. You will continue to lead the account, ensuring the delive

Lead complex client engagements and become a trusted workplace adviser who turns ambitious client goals into exceptional outcomes. As a project manager at Gallup, you'll create structure and momentum across client engagements while building the expertise, relationships and commercial acumen that strengthen your impact as a strategic partner. This role is ideal for someone who thrives on orchestrating complex projects, working directly with clients and taking on account leadership and advisory responsibilities. If you're energised by bringing order to complexity, building trusted relationships and helping clients solve business challenges, you'll thrive in this role. What You’ll Do Design and manage delivery structures that create clarity, accountability and predictable outcomes across complex client engagements Develop integrated project plans, coordinate resources and manage dependencies, milestones and timelines throughout the project life cycle Take ownership of client accounts, balancing delivery excellence with strategic advisory and account growth responsibilities Establish governance processes, decision-making frameworks and communication plans that align stakeholders and support successful delivery Monitor project health, scope, budget and commercial considerations while proactively identifying and mitigating risks Orchestrate collaboration across consulting, research and operational teams to maintain execution momentum and outstanding client experiences Build trusted relationships with clients and stakeholders, fostering confidence and alignment throughout project delivery Who We Want Operational architects who bring order to complexity, anticipate challenges and create systems that enable successful execution Trusted advisers who build credibility quickly, communicate with confidence and develop deep relationships with clients and colleagues Strategic thinkers who connect project details to broader business objectives, apply sound judgement amid ambiguity

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. As Vanta's Lead People Business Partner for Post-Sales, you'll be the senior-most dedicated people partner to our SVP of Post-Sales and their leadership team across Account Management, Customer Success, and Support - acting as a trusted advisor and coach as we scale a world-class post-sales organization. This role is primarily focused on partnering with our Director+ leaders, though you may work with leaders at other levels as needs arise. Vanta's Post-Sales organization - spanning Account Management, Customer Success, and Support - is responsible for ensuring our customers realize ongoing value from Vanta, driving retention, expansion, and an excellent customer experience as we grow. In this role, you'll combine deep People Business Partner expertise with strong business acumen to help Post-Sales leaders build healthy, high-performing teams. You'll partner directly with leaders on org design, talent strategy, and change management, while also being hands-on with complex performance and employee relations matters - ensuring the function has the structure and support it needs to scale. What you’ll do as a Lead People Business Partner, Post Sales at Vanta: Serve as a trusted thought partner, consultant, and coach to the SVP of Post-Sales and their leaders across Account Management, Customer Success, and Support Serve as the primary point of contact for Director+ leaders across the global Post-Sales organization Lead headcount planning for the Post-Sales org in partnership with Finance, RevOps, and Recruiting - from business justification through execution Provide guidance and thought leadership on performance management, change m

A senior field and partner marketer who can translate Public Sector strategy into focused, measurable go-to-market execution across priority federal accounts, partner ecosystems, and high-impact market moments. We are looking to speak to candidates who are based in United States. About the Role MongoDB is seeking a Senior Marketing Manager, U.S. Public Sector to lead strategy and execution for key Public Sector marketing priorities, with a primary focus on federal growth motions. This role will translate business priorities into integrated marketing plans that strengthen account engagement, accelerate pipeline, deepen partner alignment, and build market momentum for MongoDB in highly regulated buying environments. This is a strategic, hands-on senior individual contributor role. The right candidate can independently lead complex, cross-functional programs; create clear operating rhythms; influence senior stakeholders across Sales, Partner, Product Marketing, Developer Relations, Customer Success, Communications, and Marketing leadership; and connect marketing activity to measurable business outcomes. The Senior Marketing Manager will play a central role in MongoDB’s Public Sector growth strategy by driving high-impact programs across priority agencies and partner-led routes to market. This includes helping activate major Public Sector growth moments, such as FedRAMP High-related go-to-market motions. This role reports to the Regional Marketing Lead and works closely with Public Sector Sales, Partner, and Marketing leadership. What You’ll Do Build and own the annual U.S. Public Sector marketing plan, aligning investments to business priorities, target segments, priority accounts, partner ecosystems, and pipeline goals Translate senior leadership direction into clear quarterly priorities, program plans, success metrics, and stakeholder operating rhythms across the Public Sector business Lead the strategy, planning, execution, and measurement of MongoDB’s flagship Publ

MongoDB, as a database software and consistently voted the #1 most wanted database preferred by developers, is continuing to attract the most demanding, innovative companies and development teams in enterprise software. To meet this demand, we are looking for passionate technologists to join our growing Industry Solutions Team (IST), a remote/flexible, globally-dispersed team. Our objective is to align MongoDB as an industry solution and ensure we understand enterprise clients and their needs to modernize software legacies, transition to modernized solutions, and guide them through continuous data-driven modernization. The responsibilities of this role include communicating the direction of MongoDB’s platform to customers and industry partner communities via content creation , industry-focused technical demos , leading projects that help drive forward accounts (such as sales enablement, account workshops, internal newsletters, etc.), and more . This is a great opportunity for individuals with a technical background interested in the business solution space, to dive deep into a cross-functional team and be part of one of the fastest growing companies. We’re looking for someone who is willing to learn fast and is able to understand the technology we work with, communicate it in a language our customers use, and work with our Industry Consultants and Principals on their projects, taking into consideration the different focal verticals. This role leads towards a consultant role and beyond, with a career trajectory we build out with you, based on your interests and strengths. Our team is an exciting, diverse group, made up of ambitious, innovative thinkers that range from software thought leaders and entrepreneurs to young professionals. This role is based out of Barcelona to help our team cover EMEA regions, and requires up to 25% of travel. Learn more about #LifeAtMongoDB here ! We are looking to speak to candidates who are based in Barcelona for our

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts , accounts for 16-17 year olds , a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save , invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ 📍London/Cardiff/UK Remote | 💰 £115,000 - £150,000 + Incentive Awards tied to your performance + Benefits ✨ About our Machine Learning Search Team We are currently embarking on one of our two top strategic priorities to make Money work for Everyone: building the Monzo Co-pilot. We are becoming an intelligent, proactive ally that handles the complexity of users financial life. We aren't just selling financial products; we are building a truly smart agent that understands users, anticipates their needs, and helps people reach their financial goals. Our ML Search team brings together Backend, Product, Machine Learning Scientists and Data Scientists. As a Lead Machine Learning Scientist, you’ll build and ship models that help customers search for and find answers about their financial lives. You'll make it effortless for them to find the right products at the exact moment they need them. Whether it’s surfacing the right savings product at the perfect moment, helping customers manage their spending, or simplifying financial planning, our work makes banking smarter, more intuitive, and truly customer-first. What you’ll be working on: A

Role Description Dropbox is hiring a Head of Field & Partner Marketing to lead our global field and partner marketing organization and drive pipeline growth across our Sales-Led Growth (SLG) business and strategic partner ecosystem. This executive Go-To-Market (GTM) leader will own the regional marketing strategy, account-based execution, mid-to-bottom funnel demand engines, and partner marketing required to scale business-to-business revenue globally. While our PLG team focuses on the frictionless, self-serve transactional customer lifecycle, this leader owns the end-to-end marketing journey for sales-engaged and partner-led motions. This role requires an exceptional strategic operator who can orchestrate targeted account-based marketing (ABM) and regional demand generation alongside localized partner programs—including managing co-marketing initiatives with strategic AI technology ecosystems (ChatGPT, Claude, and Gemini) and supporting our distribution networks. Partnering closely with regional Sales and Channel leaders, this executive will oversee integrated campaigns, joint partner value propositions, content strategies, and comprehensive PLG to SLG customer lifecycle initiatives. Responsibilities SLG & Partner Pipeline Accountability: Own the strategic vision and performance metrics (creation, coverage, and acceleration) for both direct field pipeline and indirect partner-led business globally. Integrated Demand Generation: Lead the Integrated Marketing team to design and deploy highly optimized mid- and bottom-funnel acquisition campaigns that move prospects effectively through the sales pipeline. Content & Customer Campaigns: Oversee the upstream Campaigns team to deliver compelling content frameworks and high-impact customer marketing initiatives that drive post-sale engagement, adoption, brand advocacy, and net revenue retention (NRR). Partner Alliance & Co-Marketing: Develop and execute high-impact joint marketing programs

Leite umfassende Transformationsprogramme im Zahlungsverkehr – von der Strategie über die Analyse bis hin zur erfolgreichen Umsetzung. Deine Rolle Als Principal Consultant im Bereich Payments übernimmst Du eine hybride Rolle aus Business Analyse und Projektmanagement in komplexen Transformationsprogrammen für führende Finanzinstitute. Du gestaltest Lösungsansätze, leitest Workstreams oder Programme und treibst die Umsetzung über Business-, Operations- und Technologieteams hinweg voran. Diese Rolle richtet sich an erfahrene Payments-Spezialistinnen und -Spezialisten, die flexibel zwischen strategischer Analyse und operativer Umsetzung agieren. Deine Aufgaben Leitung oder Steuerung von Transformationsinitiativen in zentralen Payments-Bereichen wie Karten, Account-to-Account-Zahlungen, Pricing & Billing, Kundenservice und operative Modernisierung Definition von Zielprozessen, Vorgehensweisen für Anforderungen und Umsetzungs-Roadmaps bei gleichzeitiger Sicherstellung von Governance und Stakeholder-Abstimmung Aufbau und Steuerung von Programmstrukturen, Delivery-Plänen, Abhängigkeiten, RAID-Prozessen und Reporting auf Management-Ebene Moderation von Entscheidungsprozessen zwischen Produkt-, Operations-, Technologie-, Risiko- und Finance-Stakeholdern zur Lösung komplexer Fragestellungen Beitrag zum Wachstum von Beratungsprojekten durch Lösungsentwicklung, Kundenbeziehungsaufbau und fachliche Impulse im Bereich Payments-Transformation Dein Profil Langjährige Erfahrung in der Payments-Transformation im Beratungs- oder Finanzdienstleistungsumfeld (Business Analyse, Delivery Leadership oder Programmmanagement) Erfahrung in der Zusammenarbeit mit internationalen und funktionsübergreifenden Teams in einem globalen Umfeld Erfahrung im Umgang mit Senior Stakeholdern bis auf C-Level- bzw. Managing-Director-Ebene Erfahrung in der Managementberatung, im Consulting oder in der Geschäftsentwicklung (Business Development) Fundierte Kenntnisse von Zahlungsverkehrsprodukten un

We’re looking for a dynamic and empowering Sales Development Manager who will be responsible for building and leading a team of enterprise ADRs. The role focuses on leadership, development and a high performance culture to execute against our rapid sales goals. The Opportunity In this role, you will have two core priorities: Talent Development & Revenue Development. We view our Account Development Representatives as the next wave of Account Executives at MongoDB. A Sales Development leader at MongoDB hires outstanding talent, maps out the gaps in that rep’s skillset, holds them accountable to reaching their potential, and takes pride in turning that ADR into an AE. You will also be a key asset to our Enterprise Sales organization, partnering with regional leaders across our sales organization, you will be a crucial part of uncovering new opportunities, determining how to unlock new territories, and driving revenue into our pipeline. We are looking to speak to candidates who are based in Boston for our hybrid working model. Day to Day Attract, hire, retain, and develop talent Provide strong coaching and mentoring through a deep understanding of sales, our business model, and our sales methodology. Be involved in prospect qualification and discovery calls/meetings Provide weekly team performance summary as well as timely and accurate forecast to senior management Cross functional collaboration to establish scalable processes for incoming lead management and follow-up SLAs and conversions Develop and own KPI’s, supervise the activity of the team, track the results and drive team execution based on those metrics Work closely with Field Sales and Inside Sales management to drive increased performance and align pipeline production to our Sales team's needs Invest in your self-development, focusing on the skills and attributes that will make you successful in your core role and get you set for future success What You Will Bring to the Table 2+ y

We're looking for a high energy, detail-oriented and hands-on individual to join the Revenue team as a Senior Specialist 2. This is a brand new role created to support the company's growth and will be based out of our Gurugram office.This individual will be required to assist in leading all revenue operations processes consisting of month end close, booking entries to the general ledger, reviewing sales transactions in our ERP system for completeness and accuracy, and revenue and deferred revenue account reconciliations. This is a great opportunity to join and grow with a strong accounting team at a high growth, enterprise software company! The Revenue team is an extremely visible, high-performing team, ultimately responsible for accurate financial reporting of revenue. The team is responsible for managing the monthly close, contract negotiation and documentation and determining appropriate accounting treatment for our product offerings. Additionally, this team is responsible for designing and maintaining controls over reporting of revenue and assisting in quarterly revenue forecasting activities. This role will report directly to the Manager of Revenue. We are looking to speak to candidates who are based in Gurugram for our hybrid working model. Candidate Profile Bachelor's degree or equivalent in Accounting (CA/CPA is a plus) with 5+ years of experience in a similar role within a global revenue accounting team Knowledge of revenue operations, revenue recognition and reconciliation process Prior experience working with sales data, customer contracts and product offerings Intermediate to advanced in MS Excel & experience working with large volumes of data Previous experience in Software/SaaS industry Knowledge of ERP and CRM systems (NetSuite, Salesforce) Proficient knowledge of US GAAP and ASC 606 Experience working in a SOX-controlled environment Strong analytical, research, and problem solving skills Acute attention to detail and well developed or