Account Executive Denmark in Tokyo

We are Datadog's in-house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. A Technical Account Manager (TAM) will continue to provide hands-on technical services to our largest customers by supporting, adopting and providing guidance over the comprehensive suite of products and features available at Datadog. A TAM is held in high regard as an expert and trusted advisor for how IT Operations translates to business value. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Advise on technical support and product adoption for customers in line with pre-sales, post-sales and the renewal processes Analyze customer’s IT Operations environment on a regular basis and provide recommendations that will maximize Datadog’s value. Be the customer’s advocate by knowing their goals and use cases then suggesting process changes, product adoption, configuration and additional features to meet their requirements Participate and prepare for Monthly and Quarterly Business Reviews with customers Collaborate with Datadog’s product management, engineering and technical services teams to help identify new features and products Continuously evolve best practice to technical product adoption and customer success Who You Are: Someone with a solid technical grounding and hands-on experience of IT Operations Confident in your hands on experience AWS, Azure or GCP Comfortable scripting languages like Python, Javascript, Ruby, Perl, Go, PHP, or Chef/Puppet etc. Skilled in using CI/CD tools e.g. Jenkins, Gitlab etc. Knowledgeable about Containerization tools e.g. Docker, Kubernetes or Rancher etc. Able to sit up to 4 hours, traveling to and from client sites A

WHAT IS BOX? Box は、インテリジェントコンテンツ管理(ICM)市場におけるリーディングカンパニーです。私たちのミッションは「人と組織の働き方の変革」です。私たちは、安全でユーザビリティの高いコンテンツ管理、コラボレーション、ワークフロー、電子サイン、AI などを提供することにより、お客様のデジタルトランスフォーメーションを強力に推進しています。Box には、この急成長の途上にある市場のリーダーとして、さらに市場の拡大に寄与し、お客様のデジタルトランスフォーメーションや働き方改革などのパートナーとしての役割を得る機会があります。現在、Box はFortune500 の最大手企業を含む、グローバルで 11 万社以上、日本では 2万社以上の企業に製品を提供しています。 WHY BOX NEEDS YOU テクニカルアカウントマネージャー（TAM）は、プラチナサポートをご契約いただいた最重要顧客の専任パートナーとして、お客様がBoxを最大限に活用できるよう支援します 。 担当するのは、Boxを最も高度に活用されている企業です。TAMはBoxプラットフォームへの深い技術的理解と、クラウドコンテンツ管理における業界知識を兼ね備えたプロフェッショナルです。 Boxでは今、AIを活用したTAM業務の変革に取り組み始めています。Claude、Cursor、ChatGPT、Box AIなどのツールを使ったテナント健全性のモニタリングやエラー予兆の検知、データ集計・分析の効率化など、さまざまな試みを進めています。取り組みはまだ始まったばかりで、これから形にしていく余地が大きく広がっている段階です。 私たちが求めているのは、「完成されたAI活用環境」に飛び込む人ではなく、 この取り組みを一緒に育てていける人 です。長く蓄積されたバックエンドのログやデータに加え、Confluence・Git・Box・Zendesk等の多様なデータソースを、サポートチームの一員として調査に活用できる環境があります。これらを活かしながら、「TAMが本来取り組むべき仕事に集中できる環境」を共に作り上げていく——そんなプロセスそのものに面白さを感じられる方に、ぜひ仲間になっていただきたいと考えています。 AIや自動化はあくまで手段です。その先にあるのは、お客様の課題が深刻化する前に先手を打ち、真の意味でお客様の成功に貢献できるTAMの姿です。まだ答えの決まっていないテーマに、チームで向き合っていくことを楽しめる方のご応募をお待ちしています。 WHAT YOU’LL DO 担当顧客に対して、Box製品の導入・運用を支援し、ビジネス成長を加速させる最上位レベルのサービスとサポートを提供する AI（Claude、Cursor、ChatGPT、Box AIなど）を積極的に活用し、テナントの健全性集計・エラー予兆検知・データ分析の効率化など、TAM業務の高度化・自動化に継続的に取り組む CursorとMCPを活用してConfluence、Git、Box、ログ、Zendesk等のビジネスツール・データソースを連携させ、ダッシュボードや業務支援ツールを構築・改善する バックエンドのログを含む各種データソースを活用し、担当顧客の利用状況・健全性を定期的に分析。問題が深刻化する前にプロアクティブな施策を立案・実行する Zendesk等のチケット情報をAIで解析し、緊急度・重要度の高い案件を早期に検知してエスカレーション前にアクションを起こす 担当顧客からの技術的なエスカレーションの窓口として一次対応を行い、正式なサポートチケットについてはTSE（テクニカルサポートエンジニア）と協働しながら解決に導く。重要案件ではアカウントチームと連携し、障害対応・報告を行う 担当顧客のビジネスプラクティスやオペレーション環境を深く理解し、週次・四半期ごとの技術レビュー（チケットレビュー、サポートメトリクス等）を実施する お客様のヘルプデスクチームと連携し、トレーニング提供・ベストプラクティスの共有・フィードバック対応を行う 販売パートナー（国内リセラー）と連携し、パートナー経由でサポートを提供しているお客様に対しても一貫した技術支援を提供する カスタマーサクセス部門と連携し、サポートチャネル・外部ドキュメント・製品フィードバックを通じて高レベルのサービスを提供する Box社内でお客様の代弁者として機能し、顧客環境・ユースケースの知識をBoxプロダクトロードマップに反映させる リモート・対面での顧客ミーティングを主導し、TAMサービスの設計・継続的改善を推進する 自分の担当顧客にとどまらず、チーム内の他のTAMが抱える技術課題の解決にも協力し、チーム全体のサービス品質を高める WHO YOU A

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As a Technical Account Manager (TAM), you will serve as a trusted technical advisor to some of Figma’s largest enterprise customers. You will help organizations successfully adopt, integrate, and scale Figma across complex technical environments. This role sits at the intersection of customer success, enterprise architecture, and developer workflows. You will work closely with customer enablement, sales, and product teams to guide customers through sophisticated implementations involving identity systems, APIs, integrations, governance, and extensibility. Your goal is to reduce technical risk, accelerate adoption, and ensure customers are set up for long-term success. This is a full-time position based in our Tokyo hub; professional fluency in both English and Japanese is required for success. What you’ll do at Figma: Serve as a strategic technical advisor for enterprise customers, helping them adopt and scale Figma in alignment with their business and technical goals Lead structured technical engagements that assess customers’ current environments, identify risks or gaps, and provide clear, prescriptive guidance for successful implementation Guide customers through enterprise API usage and system integrations, helping them extend Figma’s capabilities within their broader technology ecosystems Partner with developer teams to improve design-to-code workflows, including Dev Mode adoption, extensibility initiatives and other emerging platform capabilities (Code to Canvas) Deliver technical workshop

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Description This role forms a key part of the Mindshare Japan Leadership Team. The Client Leader will be responsible for working collaboratively with local, regional and global colleagues to deliver best in class service and delivery to the several clients. Leading the client relationship and maintenance of the quality of contracted services, lobbying additional assignments as well as developing an appetite for and building revenues from out-of-scope offerings and value add services for the assigned client are also core to this role. Additionally, it is expected to work on the new business pitch with the collaboration work with the regional and global teams in Mindshare networks as well as WPP agencies. Finally ensuring commitments made to clients are specific and deliverable, ideally exceeded! 3 best things about the job: Opportunity to manage the several teams. Key strategic role in Mindshare’s business and Japan's leadership Exposure with regional and global teams across Mindshare network and WPP agencies Measures of success:

Assoc Director, Cell Therapy Account Management — Japan - Tokyo. Apply via Workday.

AIとデータを活用し、クライアントの広告成果を最大化する Appierでは、AI広告ソリューションを活用し、クライアントのマーケティング成果向上を支援するアカウントマネージャーを募集しています。 本ポジションでは、広告キャンペーンの数値を確認してレポートを作成するだけではなく、データを深く分析し、成果を左右している要因を特定したうえで、改善施策を立案・実行します。 クライアントの事業目標やCPA、CPI、ROAS、LTVなどのKPIを理解し、広告戦略、ターゲティング、予算配分、入札、クリエイティブなど、さまざまな観点から継続的な改善をリードしていただきます。 広告運用の知識と分析力を活かしながら、クライアントに最も近い立場で事業成長を支援する、コンサルティング要素の強いポジションです。 会社概要 Appierは、最先端のAI技術を活用し、企業のマーケティングや事業成長に関する課題を解決するAIネイティブのSaaS企業です。 世界17拠点で事業を展開し、これまでに1,800社以上の企業を支援しています。 「ソフトウェアをよりスマートに、AIでROIを向上させる」というビジョンのもと、広告、データ活用、パーソナライゼーションなどの領域でAIソリューションを提供しています。 東京証券取引所プライム市場上場 Appier Group株式会社：証券コード4180 安定性とイノベーション 上場企業としての安定した事業基盤を持ちながら、成長を続けるAI領域において、新しい技術やプロダクトへの投資を積極的に行っています。 世界トップクラスのR&Dチーム 研究開発チームには、AI、データ分析、分散処理システム、マーケティングなどの専門知識を持つメンバーが在籍しています。 Google、Intel、Yahooなどの出身者に加え、ハーバード大学やスタンフォード大学をはじめとする世界有数の研究機関で経験を積んだAI人材が活躍しています。 AI研究者が率いる経営チーム 弊社CEOは、米国でAI応用分野の研究により最優秀論文賞を受賞し、Googleの自動運転技術の開発にも携わった経験を持つAI研究者です。 ポジション概要 Appierの広告ソリューションを導入しているクライアントに対し、キャンペーン戦略の立案、運用改善、成果分析、コンサルティングを行います。 主なクライアントは、アプリ事業者、ゲーム会社、EC、旅行、金融、エンターテインメント、広告代理店などです。 クライアントの事業やマーケティング目標を理解し、広告データから課題や成長機会を見つけ出し、社内の広告運用、ソリューション、営業、プロダクトチームと連携しながら成果改善を推進します。 仕事内容 具体的には、以下の業務を担当していただきます。 ・クライアントの事業目標、マーケティング課題、広告KPIの把握 ・クライアントの目標に基づいた広告キャンペーン戦略の立案 ・キャンペーンデータの分析および成果を左右する要因の特定 ・CPA、CPI、ROAS、LTV、継続率、課金率などの指標を用いたパフォーマンス分析 ・ターゲティング、入札、予算配分、配信面、クリエイティブなどに関する改善施策の立案 ・分析結果に基づく仮説検証および改善施策の実行 ・クライアントへの定例報告、戦略提案およびコンサルティング ・広告成果の改善や事業成長につながる追加施策の提案 ・クライアントとの中長期的な関係構築 ・キャンペーン予算の維持および拡大に向けた提案 ・市場動向、競合環境、ユーザー行動に関するリサーチ ・広告運用、営業、ソリューション、プロダクトなどの社内チームとの連携 ・クライアントから得たフィードバックの社内共有およびプロダクト改善への貢献 このポジションの魅力 ・キャンペーン運用だけでなく、クライアントの広告戦略や事業成果に深く関われる ・データを基に仮説を立て、改善施策の実行から効果検証まで一貫して担当できる ・CPAやROASの改善だけでなく、LTVや売上成長を見据えた提案ができる ・クライアントのマーケティングパートナーとして、中長期的な関係を構築できる ・AIを活用した広告プロダクトに携わりながら、パフォーマンスマーケティングの専門性を高められる ・アプリ、ゲーム、EC、旅行、金融など、幅広い業界の成長企業を支援できる ・海外のプロダクトチームや専門チームと連携し、グローバルな環境で経験を積める ・クライアントから得た知見やフィードバックを、プロダクト改善に反映できる ・運用担当者から、より戦略的なコンサルティングやアカウントマネジメントへキャリアを広げられる 担当プロダクト Appier CrossXソリューション AIを活用し、クライアントのユーザー獲得、エンゲージメント向上、売上拡大を支援す

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. JOB OVERVIEW: Business Director (BD) is a leader amongst many stakeholders, including clients, internal account, creative, cross domains. S/he is a key driver of business stability as well as growth. BD is wholly responsible for an assigned portfolio of clients, new business and staff. Within this portfolio, BD has full P&L and revenue delivery responsibilities. Beyond financial accountability, BD is responsible for the quality of agency output, both strategically and creatively. BD works closely with senior management on the overall strategic direction of the agency and day-to-day agency management. S/he is involved in new business development, talent development and staff coaching. S/he forms strong working relationships with the senior people of VOJ. BD has a strong understanding of brand management, strategic planning, customer engagement, and customer management, and develops new business as well as grows existing business. RESPONSIBILITIES: Client Management With the Client Group (CG) leader, res

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. 職務概要 コカ・コーラ社を担当するチームにおいて、日々のクライアント対応を担う重要な役割です。社内外のクリエイティブ、戦略、メディア、ソーシャル、デジタル、ショッパーなどの専門チームと密に連携しながら、TVCM、イベント、デジタル、ソーシャル、店頭など多様なタッチポイントを統合したマーケティングキャンペーンの企画・開発・制作をリードしていただきます。世界広告最大手のWPPグループに属するVML & Ogilvy Japanの一員として、クライアントの信頼されるパートナーとなり、ビジネスの成功に貢献することが期待されます。 必要なスキル・経験 総合広告代理店での５年以上の実務経験、または同等のクライアントサービス領域での実務経験 マス広告、オフライン、デジタルなど多様なタッチポイントを織り交ぜた広告ソリューションに携わった経験 クライアントやパートナー企業を含め複数の関係者を巻き込み、プロジェクトを成功に導いた経験 優れたコミュニケーション能力、プレゼンテーション能力 ４年制大学卒業以上 ビジネスレベルの英語力（尚可） 複数人数からなるチームマネジメント経験（尚可） 求める人物像 クライアントのニーズを深く理解し、その実現に全力を尽くす 高い当事者意識を持ち、自発的に業務を推進できる 臆することなくクライアントに戦略的な提案を行い、議論を深めることができる 社内外の関係者と良好なコミュニケーションを図り、円滑な業務遂行を推進できる 新しいツール（AIや新しいプロセス）に柔軟に対応し、それらを活用して新たな広告プロセスを構築する意欲がある 主な職務 戦略的リーダーシップ ストラテジストと連携し、洞察に満ちたブランド戦略やコミュニケーション戦略の立案を推進する。 クライアントやストラテジストと共に、ビジネス目標に沿った精度の高いクリエイティブブリーフを共創し、End to Endで推進する。 ストラテジストならびにコネクションプランナーと連携し、キャンペーン全体における消費者ジャーニー、各ファネル・チャネルの役割、コネクションポイントを定義し、コミュニケーションプランの策定を主導する。 クリエイティビティ クリエイティブチームと連携し、インパクトのある革新的なアイデアの創出を推進する。 優れたクリエイティブアイデアを擁護し、各タッチポイントで最高の水準で実行されるよう導く。 大胆なアイデアが生まれやすい環境作りを支援する。 クライアントおよび外部パートナーとの関係構築 日々のクライアント担当者やシニアステークホルダーと、信頼に基づいた強固な

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About The Role Notion is reimagining how customers adopt, expand, and realize value from software in an AI-native world. As an Outcomes Architect, you’ll be the build-beside partner who helps customers turn AI ambition into working systems inside Notion. You’ll own workflow adoption, value delivery, and renewal outcomes for a book of named accounts, with a focus on customers that are flat, at-risk, or need a stronger path to measurable impact. You’ll partner closely with Solutions Consultants on account strategy, expansion qualification, and planning, while directly shaping outcomes that strengthen customer partnerships and contribute to predictable revenue. If you’re someone who loves helping customers build workflows that solve real business problems—and you want to work at the intersection of AI, productivity, customer value, and revenue impact—this is the role. What You'll Achieve Drive workflow adoption and value realization for a book of named accounts ensuring your customers know how to deliver outcomes with Notion Contribute directly to NRR with predictable renewal and expansion pipeline and proactive product adoption for you

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About The Role Notion is reimagining how customers adopt, expand, and realize value from software in an AI-native world. As an Outcomes Architect, you’ll be the build-beside partner who helps customers turn AI ambition into working systems inside Notion. You’ll own workflow adoption, value delivery, and renewal outcomes for a book of named accounts, with a focus on customers that are flat, at-risk, or need a stronger path to measurable impact. You’ll partner closely with Solutions Consultants on account strategy, expansion qualification, and planning, while directly shaping outcomes that strengthen customer partnerships and contribute to predictable revenue. If you’re someone who loves helping customers build workflows that solve real business problems—and you want to work at the intersection of AI, productivity, customer value, and revenue impact—this is the role. What You'll Achieve Drive workflow adoption and value realization for a book of named accounts ensuring your customers know how to deliver outcomes with Notion Contribute directly to NRR with predictable renewal and expansion pipeline and proactive product adoption for you

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About The Role Notion is reimagining how customers adopt, expand, and realize value from software in an AI-native world. As an Outcomes Architect, you’ll be the build-beside partner who helps customers turn AI ambition into working systems inside Notion. You’ll own workflow adoption, value delivery, and renewal outcomes for a book of named accounts, with a focus on customers that are flat, at-risk, or need a stronger path to measurable impact. You’ll partner closely with Solutions Consultants on account strategy, expansion qualification, and planning, while directly shaping outcomes that strengthen customer partnerships and contribute to predictable revenue. If you’re someone who loves helping customers build workflows that solve real business problems—and you want to work at the intersection of AI, productivity, customer value, and revenue impact—this is the role. What You'll Achieve Drive workflow adoption and value realization for a book of named accounts ensuring your customers know how to deliver outcomes with Notion Contribute directly to NRR with predictable renewal and expansion pipeline and proactive product adoption for you

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About The Role Notion is reimagining how customers adopt, expand, and realize value from software in an AI-native world. As an Outcomes Architect, you’ll be the build-beside partner who helps customers turn AI ambition into working systems inside Notion. You’ll own workflow adoption, value delivery, and renewal outcomes for a book of named accounts, with a focus on customers that are flat, at-risk, or need a stronger path to measurable impact. You’ll partner closely with Solutions Consultants on account strategy, expansion qualification, and planning, while directly shaping outcomes that strengthen customer partnerships and contribute to predictable revenue. If you’re someone who loves helping customers build workflows that solve real business problems—and you want to work at the intersection of AI, productivity, customer value, and revenue impact—this is the role. What You'll Achieve Drive workflow adoption and value realization for a book of named accounts ensuring your customers know how to deliver outcomes with Notion Contribute directly to NRR with predictable renewal and expansion pipeline and proactive product adoption for you

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About The Role Notion is reimagining how customers adopt, expand, and realize value from software in an AI-native world. As an Outcomes Architect, you’ll be the build-beside partner who helps customers turn AI ambition into working systems inside Notion. You’ll own workflow adoption, value delivery, and renewal outcomes for a book of named accounts, with a focus on customers that are flat, at-risk, or need a stronger path to measurable impact. You’ll partner closely with Solutions Consultants on account strategy, expansion qualification, and planning, while directly shaping outcomes that strengthen customer partnerships and contribute to predictable revenue. If you’re someone who loves helping customers build workflows that solve real business problems—and you want to work at the intersection of AI, productivity, customer value, and revenue impact—this is the role. What You'll Achieve Drive workflow adoption and value realization for a book of named accounts ensuring your customers know how to deliver outcomes with Notion Contribute directly to NRR with predictable renewal and expansion pipeline and proactive product adoption for you

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About The Role Notion is reimagining how customers adopt, expand, and realize value from software in an AI-native world. As an Outcomes Architect, you’ll be the build-beside partner who helps customers turn AI ambition into working systems inside Notion. You’ll own workflow adoption, value delivery, and renewal outcomes for a book of named accounts, with a focus on customers that are flat, at-risk, or need a stronger path to measurable impact. You’ll partner closely with Solutions Consultants on account strategy, expansion qualification, and planning, while directly shaping outcomes that strengthen customer partnerships and contribute to predictable revenue. If you’re someone who loves helping customers build workflows that solve real business problems—and you want to work at the intersection of AI, productivity, customer value, and revenue impact—this is the role. What You'll Achieve Drive workflow adoption and value realization for a book of named accounts ensuring your customers know how to deliver outcomes with Notion Contribute directly to NRR with predictable renewal and expansion pipeline and proactive product adoption for you

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Role Join Anthropic's Customer Success team as one of the founding members of our Japan Customer Success team as we pioneer the future of enterprise AI adoption. As a Customer Success Manager at Anthropic, you'll be the strategic partner and trusted advisor to our most complex customers across Japan, helping them harness the full potential of all our Claude capabilities: API, Claude for Enterprise, and Claude Code. You'll develop genuine partnerships with customers, gaining a deep understanding of their business objectives, strategic direction, AI vision, and technical needs. You'll draw on both your business acumen and technical expertise to serve as a strategic advisor throughout their journey with us. In partnership with the broader account team, you will help customers identify the right Claude capabilities for their specific business objectives. You'll work closely with them to provide best practices and guidance, and support them as their usage (consumption and seat based) grows and evolves. Your role focuses on helping customers scale their usage effectively, implement change management strategies, optimize use cases, and maximize the value of their investment through expanded use cases across their organization. The insights you gather from your customers will directly inform our research priorities, product development, and go-to-market strategies. That makes you a key voice in shaping how we build and deliver ongoing value as a business. As one of the founding members of our Customer Success team in Japan, you'll help shape how we build the function in-region. That includes establishing regional processes, developi