At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. About the Revenue team The Revenue team drives Affirm's top-line growth through strategic partnerships, growth initiatives, and go-to-market execution. We acquire, retain, and expand merchant relationships across eCommerce, in-store, telesales, and the Affirm app. The team leads onboarding, relationship management, and performance optimization to help partners succeed. We deliver value-added solutions, drive adoption, and support long-term business growth by connecting merchants and consumers through Affirm's products. About the Role GTM Strategy & Operations takes product and pricing initiatives and creates commercially viable, operationally sound go-to-market motions. We partner with Product, Product Marketing, Legal, Rev Ops, and Pricing to design rollout groups, coordinate implementation, and equip the field — CSMs, AEs, and TAMs — with the processes they need to create world-class go-to-market. As an individual contributor, the Lead owns the go-to-market operations for a specific product line or segment end to end. You're handed the objective and you decide how to execute: building the target lists, assigning appropriate account actions, segmenting customers by contractual and pricing eligibility, and tracking adoption. You turn high-level product and pricing inputs into a plan a rep can actually execute. What You'll Do Own go-to-market operations for field teams executing on strategic initiatives — segmenting potential customers and managing the legal and pricing operations. Turn inputs from cross-functional stakeholders like Product, Legal, Risk, and Pricing into an executable process. Manage Affirm’s first-in-class AI contract dashboard for field teams to understand legal and pricing eligibility for product initiatives. Build and maintain the tools and playbooks the field
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The Role As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios. Key Responsibilities Customer Advisory Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy Account & Portfolio Management Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retention, and revenue realization. Proactively manage a diverse portfolio of Enterprise customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success Track and report progress against key business outcomes, demonstrate control of the forecast by providing informed predictions to senior leadership for bu
MongoDB and Customer Success Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment. Customer Success Manager The Role As a Customer Success Manager, you are the trusted advisor helping customers navigate their journey on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of accounts, acting as a strategic connector between your customers and the right resources at the right time to achieve their unique business goals. You’ll drive customer retention, revenue realization, and advocacy. You’ll build deep relationships, understand customer needs inside and out, and seamlessly navigate account team and internal resources to deliver real, measurable impact where your customers need it most. We are looking to speak to candidates who are based in Tokyo for our hybrid working model. Key Responsibilities Customer Advisory Proactively identify risks and ensure deployment health by advising on best practices and operational strategies. Deliver optimal solutions to critical customer challenges, accelerating time-to-value and guiding customers to achieve their business goals through their MongoDB deployments. Conduct comprehensive customer business reviews, analyzing technical health and operational performance while translating insights into value-based outcomes. Partner with technical and business leaders to align on objectives and champion mutual success plans that foster growth and retention. Account & Portfolio Management Own elements of the account plan that drive customer maturity and lifetime value, retention, and revenue realization. Proactively manage a portfolio of customers across various stages of the journey, creating and executing strategies to maximize value realization, advocac
🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts , accounts for 16-17 year olds , a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save , invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ 📍London or Remote (UK) | 💰£78,000 - £128,000 + Benefits | 12 month fixed term contract The Integrated Marketing Lead will lead our marketing efforts across all channels, driving the marketing strategy and delivering campaigns that align with Monzo’s business objectives. You will also manage teams to deliver these campaigns where relevant. This is a 12 month fixed term contract. Capabilities Cross-Functional Leadership: Ability to effectively align and guide Marketing centres of excellence (across channels, content and other areas) to drive campaigns for your Collective that are cohesive and impactful Strategic Thinking & Vision: Capacity to develop a comprehensive and scalable marketing strategy that drives outcomes for the Wealth business while balancing the overall capacity of Marketing CoEs. Commercial Acumen in Marketing: Strong understanding of budget management and resource allocation, with knowledge of which campaigns deliver value for your Collective Integrated Campaign Design: Expertise in crafting and executing integrated marketing campaigns that connect messaging, creative assets, and channels to create a unified and com
The KYC Operations Analyst 2 is an intermediate-level position responsible for Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to develop and manage a dedicated internal KYC (Know Your Client) program at Citi. Responsibilities: Conduct client profile reviews for customer accounts Review all information and documentation ensuring compliance with local regulation and Citi standards Update KYC forms and client profiles according to policy requirements Follow up with clients to ensure information is received before due dates Perform KYC tasks, including monitoring and tracking of the KYC records and Appendix approval process, assisting with the development and execution of action planning for expiring records, and ensuring records are not past due Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications: 0-2 years of relevant experience Experience in banking operations, preferably in the client account opening and pre-requirements process Education: Bachelor's degree/University degree or equivalent experience El Analista 2 de KYC de AML de cumplimiento es un puesto de nivel intermedio a cargo del control, la gestión, la supervisión y la presentación de informes regulatorios relacionados con Prevención del Lavado de Dinero (Anti-Money Laundering,
About the opportunity As our new Treasury Trader you will autonomously drive core treasury operations, liquidity and cash management, and investments (with a primary focus on public sector financing). Operating with high autonomy, you will manage the short term Treasury book, central bank operations, assess bank’s liquidity position and monitor key KPIs. Acting as a crucial bridge across Group Risk, Accounting, and Regulatory Reporting, you will also as 1 LoD maintain audit readiness to ensure complete operational stability. You will also enjoy our hybrid work model - flexibility of working both from home, and from our office in Barcelona. In this role, you will: Trade Execution & Portfolio Management: Evaluate potential investment opportunities, then price (Bloomberg experience required), execute, and log transactions across Front Office tools, focusing primarily on public sector financing and short maturities. Proactively manage money market products and the short-term book, including Repo and Reverse Repo portfolios. Liquidity & Reserve Management: Oversee key liquidity functions, including Bundesbank cash pooling, Eurosystem minimum reserve requirements, overnight deposits, credit lines, and short-term portfolio hedging. Payment Systems & Central Bank Operations: Serve as the primary deputy for key payment and settlement infrastructure (Target, ESMIG, MACCS) and oversee central bank account management. Audit, Compliance & Governance: Support internal and external audits, enforce compliance with key banking regulations, and drive First Line of Defense (1LoD) risk management. Product & Tech Initiatives: Lead New Product Process (NPP) implementations, vendor onboarding, core banking system enhancements, and automated reporting solutions using SQL. What you need to be successful: Experience: Strong background in bank treasury operations, liquidity management, and money markets, with a preference for hands-on Repo/Reverse Repo a
About Us OpenFX is on a mission to move money as freely as data, unrestricted by time zones, banking hours, or legacy systems. We are building the infrastructure that will power the next generation of cross-border payment systems for institutions. The team's execution has been exceptional, and we're scaling at a remarkable pace. Our stellar early team brings experience at companies such as J.P. Morgan, Goldman Sachs, FalconX, PayPal, Affirm, Polygon, Kraken, Nium, Visa, Mastercard and others. We're backed by Accel, Lightspeed, M13, Northzone, Pantera, and other top-tier investors. About the Role We are hiring a Client Success, LatAm to join our Latin America go-to-market team in Miami, reporting to the Head of Client Success, LatAm. You will own the day to day relationship for a portfolio of institutional clients, including payment companies, PSPs, fintechs, and digital asset platforms, and help them move more of their cross-border flow through OpenFX. The role blends full ownership with close support. Roughly 60% of your time goes to running your own book of growing accounts end to end, and about 40% goes to supporting our largest Latin America relationships alongside the Head of Client Success. You will work daily with Sales, Trading Operations, Product, Compliance, and RevOps. What You'll Do Own a portfolio of institutional clients as their primary point of contact so every account has a clear owner and a relationship that keeps getting stronger. Build and run an account growth plan for each client so you understand their business model, priorities, and where more of their FX flow can come to OpenFX. Grow transaction volume by helping clients optimize their FX flows, pricing, and settlement setup so they trade more, and more often, on our platform. Monitor client health and trading activity so you spot slowdowns early and bring accounts back before they go quiet. Expand accounts through upsell and deeper product use so fast-growing clients become some of our larg
Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Senior Manager, Solutions Engineering – Strategic (Auth0) The Auth0 Solutions Engineering Team Identity is the front door to digital customer experience and the key to unlocking the potential of AI. Auth0 by Okta secures consumer and B2B SaaS experiences by providing the trusted, developer-centric, and neutral identity layer that modern digital enterprises depend on. Customer Identity and Access Management (CIAM) sits at the critical intersection of security, developer velocity, and consumer friction. Delivering frictionless user onboarding, robust authentication, and enterprise-grade security at massive scale requires relentless problem-solvers. We are looking for builders and leaders who operate with speed and urgency and execute with technical excellence. This is an opportunity to lead the technical presales strategy for our most transformative enterprise accounts. The Okta Strategic Accounts Solutions Engineering Team The Okta Solutions Engineering team unites deep technical architecture with commercial insight. We advise Okta’s largest, most strategic enterprises on architecting modern CIAM strategies that deliver seamless, secure digital journeys to millions of end users. As a leadership team, we partner with customers to evaluate complex customer-facing digital ecosystems, assess scale and privacy requirements, and deploy CIAM solutions that drive measurable business outcomes—from increasing user conversion rates to preventing account takeovers. The
At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. We’re at the forefront of the data revolution, building the world’s greatest data, applications, and AI/ML platform. Our ‘get it done’ culture empowers everyone at Snowflake to innovate, create work with lasting impact, and thrive in a collaborative environment. Snowflake product marketers conceive of and execute go-to-market plans that drive awareness, adoption, and drive success for our customers. We are looking for a Sr. Product Marketing Manager to orchestrate go-to-market execution for the Media, Entertainment and Advertising (MEA) industries, scaling global programs, amplifying regional priorities, and ensuring our message resonates with Media leaders across industries. This is a highly cross-functional role, working closely with Account teams, Field Marketing, Technical Sales, Industry specialists, and PMMs to align strategy with execution. The successful candidate will thrive on program orchestration, enablement at scale, and surfacing regional insights to shape global direction. What You’ll Do Co-own and align marketing strategy for the MEA personas, ensuring plans reflect customer insights and empower the field to execute with impact. Develop and execute “big bets” by identifying opportunities for net-new integrated campaigns and targeted sales plays that accelera
About the Team: DoorDash for Business is an exciting new arm of the DoorDash platform, focusing on providing meals solutions to companies. We're building and scaling new ways to delight our corporate customers, by leveraging the DoorDash platform and focusing on the white-glove experience. The LiveOps team is specifically focused on proactively solving client blockers with as little disruption to our clients day to day as possible. About the Role: As a LOS (LiveOps) team member, you will execute on various standard operating procedures, utilizing internal tools to provide best in class support to our Customers, Merchants, and Dashers on high value Catering orders. Your work will keep a pulse on new and upcoming support operations as you work to improve and incubate new initiatives within DoorDash for Business. You're excited about this opportunity because you will… Anticipate customer needs and resolve issues before they arise, ensuring seamless experiences that build trust and loyalty. Collaborate with teams to identify opportunities for process optimization Leverage your skills to tackle new and diverse challenges. Work cross functionally with different departments within DoorDash for Business. Your responsibilities as part of your scope include but are not limited to: Triage customer support issues to assess urgency and assign prioritization. Ability to utilize internal and external tools to complete SOP requirements. Proactively contact Customers, Merchants, and Dashers via phone, text, or chat to resolve moderately complex issues. Create documentation for processes to support specific experiments and initiatives that improve quality (fill out tracker for adherence, but flag gaps/create docs) Support new operational processes and pilots. Surface potential operational improvements and trends across the catering product. We're excited about you because… You have 2+ years experience working in customer support, operations, or account management. Y
About the Job: LaunchDarkly is seeking a Sr. Director, GTM Systems to build and lead an autonomous GTM Systems function within Revenue Operations & Enablement. This role will own the vision, architecture, development, product management, operations, and continuous improvement of the systems supporting Sales, Marketing, Customer Success, and Revenue Operations. The GTM Systems foundation is a critical priority. This leader will establish reliable account and contact data structures, simplify a complex technology landscape, and create intuitive experiences that help teams work efficiently across the customer lifecycle. The role will oversee the full lifecycle of GTM systems, from strategy and architecture through delivery, adoption, governance, and retirement. This position will report to the VP, Revenue Operations. Responsibilities: Define and execute the vision, strategy, architecture, operating model, roadmap, and success metrics for GTM Systems. Own the full GTM Systems portfolio, including architecture, development, administration, product and project management, integrations, data, governance, and change management. Rebuild the GTM data foundation by establishing scalable account hierarchies, consistent account and contact lifecycles, ownership and handoff processes, lead and contact routing, enrichment, and do-not-contact governance. Establish data quality standards, instrumentation, monitoring, and governance for Salesforce and connected systems. Rationalize a GTM technology landscape by reducing redundancy, improving utilization of strategic platforms, and defining a long-term ecosystem roadmap. Own strategy and governance for Salesforce, Gong, Marketo, LeanData, and the broader GTM application ecosystem, including integrations, vendor management, lifecycle planning, and tool retirement. Lead end-to-end product and technical delivery, from discovery and requirements through solution design, development, testing, release, adoption, and continuous improveme
At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. LEAD. STRATEGIZE. TRANSFORM. Summary Frontier Engineering's mission is to engineer guaranteed customer outcomes on Snowflake, the trusted control plane for AI-first business. We bring Snowflake engineers, AI specialists, and industry experts together with customers to modernize their data foundations and put AI into production, delivering measurable ROI in weeks and months, not quarters and years. We operate through two transformation engines: Data Transformation, which helps customers migrate, modernize, consolidate, and govern the data foundation that AI depends on; and Agentic Transformation, which helps customers build agents, intelligent applications, and AI-powered workflows that reimagine how their business runs. As our first Engagement Manager based in New Zealand, you will be Frontier Engineering's in-market leader for your accounts across both Data Transformation and Agentic Transformation, and the single point of accountability for engagement outcomes, from first conversation through scoping, contracting, delivery, and expansion. You will work hand-in-hand with New Zealand account teams and with our Australia-based Services Solution Managers and Sales Solution Architects as one team: you bring local customer intimacy, deal shaping, and delivery leadership; they b
At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. AS A SENIOR TECHNICAL PROGRAM MANAGER — ML/AI, YOU WILL: Own and drive complex, cross-team ML/AI programs end-to-end — from scoping and planning through execution and launch — across model infrastructure, inference pipelines, AI functions, Cortex AI services, and AI-powered application features Partner with ML Engineers, Research Scientists, Product Managers, and Engineering Leaders to define program roadmaps, surface dependencies, and build execution plans that account for the unique uncertainty and iteration cycles inherent to ML/AI development Coordinate cross-org launches for AI features that span ML infrastructure, application surfaces (Streamlit, Notebooks, Cortex Code), and core platform — ensuring all teams ship cohesively and on time Navigate the ambiguity of AI development — adapt program structures to handle model experimentation cycles, evaluation gates, accuracy/latency tradeoffs, and the non-linear nature of ML research-to-production timelines Establish program governance and reporting cadences — track milestones, risks, decisions, and engineering health with clarity and rigor, and proactively escalate to leadership when programs need intervention Drive cross-functional alignment between ML/AI engineering, product, design, infrastructure, security, and legal/c
About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com . About the Customer Digital Experience Team Customer Digital Experience sits within Customer Engineering, the technical arm of Mixpanel's Customer organization. Our sharpest focus is the digital-only segment: thousands of companies with no proactive account coverage. Some have technical resources available to them, but that support is entirely reactive. It answers the ticket and solves the problem in front of it. Nobody is watching for the customer who implemented and then never built a report, or the account whose usage has been sliding for a month. Our job is to be proactive,, and everything we build should be as automated as possible, without a human initiating it. Our programs run across the full customer base and are not one-size-fits-all. We build flows that branch and adapt by segment, tuning the content, timing, and channel for who's receiving them. An onboarding flow for a digital-only customer carries the whole experience; the version reaching an account with a dedicated team is tuned to complement what that team is already doing. Same underlying program, deliberately different execution, continuously optimized based on what each segment responds to. We're close to the data and to the technical reality of how customers implement and use Mixpanel. We're not guessing at what customers are doing; we can see it, and we build against it. This is a small, new team standing up a new function. The playbook isn't written yet; we're writing it together. About the Role As our Digital Adoption & Lifecycle Manager, you'll own the communications that drive adoption, retention, and expansion across Mixpane
About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com . About the Customer Digital Experience Team Customer Digital Experience sits within Customer Engineering, the technical arm of Mixpanel's Customer organization. Our sharpest focus is the digital-only segment: thousands of companies with no proactive account coverage. Some have technical resources available to them, but that support is entirely reactive. It answers the ticket and solves the problem in front of it. Nobody is watching for the customer who implemented and then never built a report, or the account whose usage has been sliding for a month. Our job is to be proactive,, and everything we build should be as automated as possible, without a human initiating it. Our programs run across the full customer base and are not one-size-fits-all. We build flows that branch and adapt by segment, tuning the content, timing, and channel for who's receiving them. An onboarding flow for a digital-only customer carries the whole experience; the version reaching an account with a dedicated team is tuned to complement what that team is already doing. Same underlying program, deliberately different execution, continuously optimized based on what each segment responds to. We're close to the data and to the technical reality of how customers implement and use Mixpanel. We're not guessing at what customers are doing; we can see it, and we build against it. This is a small, new team standing up a new function. The playbook isn't written yet; we're writing it together. About the Role As our Digital Adoption & Lifecycle Manager, you'll own the communications that drive adoption, retention, and expansion across Mixpane
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