About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The opportunity: Flexport is a freight forwarder and logistics platform using modern software to make global trade easier for everyone. We are solving complex problems on a global scale, and disrupting a multi-trillion dollar industry that has remained stubbornly unchanged. With 40+ offices and warehouses globally, we help the world's fastest growing brands manage their international supply chains, providing a fully-managed service for moving goods between any two places on the planet. Due to our exciting growth here in Europe we are now looking to grow our Sales team and are seeking innovative individuals who can help take us on our journey to the next level. You will: Based in our office in Barcelona , you will join our growing team of Sales Representatives that are playing a crucial role in Flexport European growth plans. Strategically and with a lot of creativity you will be tasked to getting in touch with good fit companies that want to engage in a conversation with Flexport. No two days will be the same in this challenging role where you will be responsible for: Identify and create new sales opportunities for Flexport Europe; Working with Account
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Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . About the job This position is needed to support our customers with account administration and billing inquiries through effective troubleshooting, timely escalations, and cross-functional collaboration, ensuring we deliver world-class support to every Twilio customer. We’re looking for someone who is excited by solving tough problems and enjoys helping others work through complex technical issues. You’re a strong communicator to both technical and non-technical audiences via phone or email and you’re able to empathize with frustrated customers from all backgrounds. You enjoy collaborating with colleagues on your team, help them with the day to day challenges, and are able to contribute ideas on how to improve the team’s work. You should have a firm understanding of the technology stacks common to the Web ecosystem and experience in a telecom environment. You’ve got strong time management skills, and are efficient at getting work done in a dynamic work environment while sti
About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The opportunity: The role of the Ops Associate is a critical part of making Flexport’s mission to make global trade easy for everyone a reality. Flexport today connects almost 10,000 clients and suppliers across 109 countries. In this role, your direct customers are the partners within your region: our account management and customs teams, subcontractors, carriers, terminals and trucking providers. Your work directly supports Flexport’s end customers in achieving their logistics goals. Most importantly, you will play a pivotal role in building the next operational model at Flexport: allowing us to effectively scale to achieve our mission of making global trade easier for everyone. This role is designed to problem solve impactful operational challenges as part of our Global team while developing specialized expertise in supply chain operations. As the person who executes service delivery for our clients, you have the unique opportunity to help your regional account team spot opportunities to improve and grow our customers’ business. You will be charged with helping Flexport account management teams and clients solve exceptional challenges in order to m
At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. The Identity & Integrity organization is looking for software engineers. We are growing our team with people who want to build, improve and incorporate technologies that make the lives of our community more enriched and safe. As an engineer at Lyft, you'll collaborate with teams like product, data science, analytics, and operations on code that empower us to iterate quickly, while focusing on delighting our passengers and drivers. As a Software Engineer in the Identity team, your primary responsibilities will encompass: Lyft’s Login & Signup Experiences: Design and enhancement of our Multi-factor authentication (MFA) experiences. Optimization of verification funnels, including: Phone-based two-factor authentication (2FA) Email verification Identity provider single sign-ons (SSO) Overseeing session management and device validation. Developing OAuth client provisioning and related tooling. Account Security: Act as the frontline defense against fraudsters and phishers aiming to exploit rider and driver accounts through product vulnerabilities. Implement strategies to counteract risks posed by social engineering tactics. Scaling Core Services: Lead the maintenance and optimization of core microservices under the Identity team's purview, essential to Lyft’s diverse service offerings. Manage organizational structures and multi-user management systems. (RBAC, family accounts, AuthZ) Design solutions for high-stakes challenges such as: Preventing unauthorized driving. Thwarting abuse related to recycled phones and their numbers. Striking a balance between stringent customer verification and ensuring minimal user friction. Responsibilities Write well-crafted, well-tested, readable, maintainable code Promote appropriate tech and engineering best practices Implement identity and security protocols to se
As a Customer Success Associate, you will focus on the long term strategic relationship with our customers, drive adoption, and identify growth opportunities across a high volume of Datadog customers to ensure successful product use and retention. You’ll be an advocate for the customer internally and focus on providing a positive experience for a high volume of accounts. Associates follow a well-defined methodology to identify the customer’s unique needs and clearly convey the value of the Datadog product. As we scale our Customer Success team, furthering personal development and team success is a top priority. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them What You’ll Do: Identify target opportunities, manage the full sales cycle and proactively build strategic relationships with customers and focus on retention. Manage requests from your book of business such as but not limited to technical support escalations, billing questions, documentation/enablement requests to ensure a positive customer experience Pivot account management strategy based on different customer requirements and needs seamlessly and efficiently Act as an advisor to customers to ensure they’re leveraging the solution effectively Monitor and identify usage trends to uncover renewal risks and support greater adoption rates Collaborate cross-functionally with internal Datadog teams (support, product, finance, and legal) Who You Are: Customer-minded, always trying to provide the most value possible Driven and motivated by a career in sales with a strong desire to grow a career in Customer Success. A strong communicator (written and verbal) with excellent attention to detail Experienced in independently negotiating contract terms and overcoming pricing objections for up-sell/cross sell activit
As a Customer Success Associate, you will focus on the long term strategic relationship with our customers, drive adoption, and identify growth opportunities across a high volume of Datadog customers to ensure successful product use and retention. You’ll be an advocate for the customer internally and focus on providing a positive experience for a high volume of accounts. Associates follow a well-defined methodology to identify the customer’s unique needs and clearly convey the value of the Datadog product. As we scale our Customer Success team, furthering personal development and team success is a top priority. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them What You’ll Do: Identify target opportunities, manage the full sales cycle and proactively build strategic relationships with customers and focus on retention. Manage requests from your book of business such as but not limited to technical support escalations, billing questions, documentation/enablement requests to ensure a positive customer experience Pivot account management strategy based on different customer requirements and needs seamlessly and efficiently Act as an advisor to customers to ensure they’re leveraging the solution effectively Monitor and identify usage trends to uncover renewal risks and support greater adoption rates Collaborate cross-functionally with internal Datadog teams (support, product, finance, and legal) Who You Are: Customer-minded, always trying to provide the most value possible Driven and motivated by a career in sales with a strong desire to grow a career in Customer Success. A strong communicator (written and verbal) with excellent attention to detail Experienced in independently negotiating contract terms and overcoming pricing objections for up-sell/cross sell activit
ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. ABOUT THE TEAM Supply is responsible for knowing everything happening in the compute market: who's building, who's buying, and on what terms. This role owns a specific and fast-moving slice of that map — emerging clouds and international markets — and owns the full relationship lifecycle in that space, from first outreach through to closed terms. RESPONSIBILITIES Build and maintain a real-time picture of the emerging cloud and international compute landscape — who's active, what they're building, and what terms are available Own the full partnership lifecycle in this space — from identifying and sourcing new providers, to negotiating terms, to ongoing relationship management Develop and manage relationships across a broad set of emerging and international providers, from account reps up through leadership Identify, structure, and help close opportunities where Baseten can move quickly to secure favorable capacity terms Define compelling value propositions tailored to different types of providers, rather than a one-size-fits-all pitch Partner closely with others in the team already covering this space to build out a durable, well-organized intelligence and relationship function Collaborate with the broader Supply and Deals functions to bring opportunities to the table and support negotiation when it's time to close WHAT WE’RE LOOKING FOR Equal parts relationship-builder and operator — you can open a door and also drive it
We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam. The Compliance team is responsible for ensuring Compliance at Plaid with all the laws and regulations that apply to us, as well as our internal policies. We help make sure Plaid stays within the bounds of our legal obligations, and partner with business stakeholders to build processes and systems to demonstrate our compliance. Role Description As a GTM Compliance Analyst, you’ll help Plaid evaluate and onboard customers in a way that supports growth while protecting the company from regulatory and compliance risk. You’ll review prospective and existing customer deals, assess customer business models and use cases, conduct risk-based diligence, and determine when additional conditions, approvals, or escalations are needed. You’ll work closely with Sales, Account Management, Legal, Product, and Customer Oversight to translate complex requirements into practical guidance and keep deals moving. You’ll also help build the playbooks, workflows, and reporting needed to make GTM compliance more consistent and scalable as Plaid expands into new products, customer segments, and regulated use cases. Responsibilities Review prospective and existing customer deals for regulatory, licensing, po
At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. We are looking for experienced backend software engineers to join our claims tech engineering team. Our vision is to tangibly reduce risk on the Lyft platform, and by extension reduce insurance cost. Our team is dedicated to centralizing the entire claims operation onto a unified risk platform. This consolidation of data, workflows, and communications aims to foster proactive measures, enhance efficiency, ensure consistency, and provide valuable insights. These efforts are designed to effectively reduce claims costs as Lyft's operations expand. Additionally, our team is responsible for maintaining robust relationships with our third-party insurance partners, guaranteeing timely, proactive, and precise sharing of claim data. Responsibilities: Write well-crafted, well-tested, readable, maintainable code Own feature from product spec to successful high quality development, deployment and maintenance Participate in code reviews to ensure code quality and distribute knowledge Respond to external questions and requests. Unblock, support and communicate with stakeholders to achieve results Experience: 3+ years of relevant professional experience Experience with object-oriented programming Experience in distributed systems Experience working with databases, relational or NoSQL Write clear, scalable and clear design documentation Design, build and improve a set of team owned components Benefits: Extended health and dental coverage options, along with life insurance and disability benefits Mental health benefits Family building benefits Child care and pet benefits Access to a Lyft funded Health Care Savings Account RRSP plan with company match to help save for your future In addition to provincial observed holidays, salaried team members are covered under Lyft's flexible paid time off policy. The policy allows
About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role As a Software Engineer, Forward Deployed, you’ll solve the hardest problems standing between Ramp and the world’s largest and most complex companies — shaping and shipping the product capabilities that unlock our growth upmarket. You'll be part of our Core FDE org, which is an agent-first, high-pace, customer-facing engineering team. On FDE, you will interact directly with customers and deliver solutions end to end — understanding pain points, shaping product decisions, and building agents that autonomously expand Ramp's capabilities. Check out our Engineering Blog and FDE post for more context on our work! What You’ll Do Deliver software end to end that meet the needs of our largest customers — understanding user pain points, scoping product specs, and building agents that autonomously implement solutions. Collaborate closely with Sales, Solutions, Customer Success, and Account Management to close deals, activate customers, and expand the value Ramp provides over time. Drive the core product engineering roadmap through our embedding
Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Payments Risk Analyst I on the Payments Risk team, you'll serve as the first line of defense against payments fraud across Coinbase. This team reviews escalated accounts, identifies fraud patterns, and strengthens the controls that protect millions of customers from chargebacks, ACH abuse, wire disputes, and account takeovers. You'll own end-to-end fraud investigations, surface insights that sharpen our detection logic, and drive process improvements that reduce risk exposure at scale. What you'll do: Own detailed investigations of escalated customer accounts to identify and mitigate payments fraud risks, including chargebacks, ACH returns, wire disputes, and account takeovers. Analyze fraud trends and patterns in payment activities, delivering actionable insights to Payments Risk leadership that improve detection accuracy. Partner with the Payments Risk investigations team to provide feedback on rule performance and risk logic, strengthening our automated defenses. Drive process improvements by identifying workflow inefficiencies and recommending changes that reduce risk exposure and increase operational throughput. Support the development and documentation of review processes to scale operational efficiency as transaction volumes grow. Required Skills and Experience: 1+ years of experience in payments risk, fraud analysis, or risk operations within financial s
Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Payments Risk Analyst I on the Payments Risk team, you'll serve as the first line of defense against payments fraud across Coinbase. This team reviews escalated accounts, identifies fraud patterns, and strengthens the controls that protect millions of customers from chargebacks, ACH abuse, wire disputes, and account takeovers. You'll own end-to-end fraud investigations, surface insights that sharpen our detection logic, and drive process improvements that reduce risk exposure at scale. What you'll do: Own detailed investigations of escalated customer accounts to identify and mitigate payments fraud risks, including chargebacks, ACH returns, wire disputes, and account takeovers. Analyze fraud trends and patterns in payment activities, delivering actionable insights to Payments Risk leadership that improve detection accuracy. Partner with the Payments Risk investigations team to provide feedback on rule performance and risk logic, strengthening our automated defenses. Drive process improvements by identifying workflow inefficiencies and recommending changes that reduce risk exposure and increase operational throughput. Support the development and documentation of review processes to scale operational efficiency as transaction volumes grow. Required Skills and Experience: 1+ years of experience in payments risk, fraud analysis, or risk operations within financial s
Coordination Systems provides foundational distributed systems building blocks for internal Datadog platforms. Our services cover sharding, consensus, resource protection, configuration distribution, and much more. We are looking for a manager to lead the Coordination Systems - Storage team. This team provides essential configuration storage and distribution systems that are depended upon by almost every service and pod at Datadog. We power critical runtime configuration (e.g. feature flags), complex control planes (e.g. dynamic sharding configuration), and much more. Storage is one of four subteams within Coordination Systems. If successful, the candidate will have opportunities to lead other growing and impactful areas such as Resource Protection. At Datadog, we place value in our office culture - the relationships that it builds, the creativity it brings to the table, and the collaboration of being together. We operate as a hybrid workplace to ensure our employees can create a work-life harmony that best fits them. What You’ll Do: (Describe role responsibilities here/max 6 bullets) Lead a core team of 5 engineers (distributed, with majority in NYC) Lead ceremonies, prioritize and delegate project Stay hands-on with the code, e.g. isolated features, small remediations, investigation follow ups Stay actively involved in operations, incidents, root cause analysis, etc. Constantly promote a culture of operational excellence, organizing gamedays, conducting operational reviews, staying proactive with reliability Who You Are: (Describe role qualifications here/max 6 bullets) Strong distributed systems skills, able to understand and account for a variety of failure modes, well-versed in end-to-end o11y, validation testing, simulation setup, etc. Worked on platform teams before, providing critical infrastructure to internal stakeholders Experienced in handling significant incidents, both as a responder and follow-up ow
Coder is looking for an experienced and detail-oriented IT Generalist to join our growing team. This is a full-time role ideal for someone who thrives in a fast-paced, hands-on environment. You’ll be the go-to person for user support, SaaS administration, and IT infrastructure, playing a key role in ensuring our team stays productive, secure, and well-equipped. You'll work closely with the larger IT team to keep things running smoothly - from onboarding new hires to managing devices and licenses to supporting SOC 2 compliance initiatives. If you're a strong communicator with a passion for IT operations and solving real problems for real people, this role is for you. This position follows a hybrid work model. Candidates should be local and able to work from our local office on a regular weekly basis, with scheduling flexibility. What you’ll do here Act as the first line of IT support for employees via Slack and our internal ticketing system Manage user onboarding/offboarding, including account provisioning through Okta and license management via our SaaS management systems Administer and maintain core tools like Google Workspace, Slack, Jamf, 1Password, and other business-critical SaaS apps Set up and manage macOS hardware inventory, including procurement, configuration, and asset tracking Support SOC 2 and GDPR compliance by following processes for access controls, audits, and data security Help scale IT operations as we grow - identify gaps, recommend tooling, and streamline support workflows Document processes and contribute to internal knowledge bases to improve self-service and transparency What we’re looking for Have 2-4 years of experience in IT support or systems administration Are proficient with Okta, Google Workspace, Slack, Zoom, and Apple device management (Jamf preferred) Are comfortable working independently in a remote environment and prioritizing across a variety of IT tasks Have a security-first mindset and understand the importance of access contro
At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. We are hiring a Marketing Technology Lead to own Lyft's B2B marketing technology stack, spanning marketing automation, content and web, lead routing, data enrichment, and attribution. As the senior technical owner of that stack, you will lead solution design, own the architecture and data model that carry a lead from first touch through to a qualified opportunity, and partner with Marketing Operations, Sales Operations, Sales Technology, Privacy, Legal, and Data to translate business needs into durable, scalable systems. This is a hands-on leadership role for someone who knows B2B marketing operations, can build the systems that run them, and is looking for ways to bring AI into how the stack works, not just what it produces. Responsibilities: Serve as the senior technical owner of the B2B marketing technology stack, from solution design through delivery, adoption, and ongoing support. Lead requirements gathering with Marketing Operations, Sales Operations, Sales Technology, and Data partners, and translate them into functional and technical designs. Remain hands-on, configuring and extending the marketing automation platform (HubSpot) across workflows, forms, lead scoring, and custom objects, and building the integrations that connect the stack. Own the marketing technology roadmap and architecture, including the lead and account data model, enrichment and routing logic, and integrations with the CRM, data platform, web, and advertising systems. Own the tracking and instrumentation layer, including tag management, site and campaign tracking, and the data capture behind attribution. Own the lead lifecycle systems, partnering with Sales Operations and Sales Technology on lead identity, deduplication, scoring, routing, MQL and SQL definitions, and funnel stage integrity. Identify where AI can im
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