Account Manager Enterprise Jobs

The Team + The Role Pendo’s Customer Engineering team is the technical backbone of our pre- and post-sales motion. The team brings together responsibilities previously split across Customer Success, Technical Account Management, and Solutions Engineering into one full-lifecycle technical ownership model. Customer Engineering is a growth function focused on customer health, retention, expansion, and technical partnership. As Manager, Customer Engineering, you will lead a team of Customer Engineers and be accountable for their aggregate output while staying close to the work. You will translate team goals into individual assignments, coach direct reports on technical and commercial skills, and run the day-to-day operating rhythm for your pod. This is a people leadership role where your team’s output is your output. This is a role based in-office in Sydney or Remote in Melbourne. What this looks like day-to-day Team output and account health: Own the aggregate health, retention, and expansion outcomes for the accounts your team manages. Ensure Customer Engineering coverage is adequate, account risks are surfaced early, and no account falls through the cracks. People development: Coach and develop P2 through P4 Customer Engineers through regular 1:1s, actionable feedback, performance management, and individual development plans. Identify skill gaps and partner with enablement to address them. Operational rhythm: Run the team’s operating cadence, including weekly account reviews, pipeline syncs with Account Directors, escalation triage, and capacity planning. Maintain documentation standards and Salesforce hygiene across the team. Hiring and onboarding: Partner with recruiting to hire strong Customer Engineers and own the onboarding experience for new team members. Ensure new hires become productive within expected ramp timelines. Account Director partnership: Serve as the management counterpart to Account Director leadership for your pod. Resolve cross-functional fricti

SLSQ127R32 At Databricks, we empower organizations to make better decisions with data and AI. As an Commercial (Mid-Market) Account Executive, you'll partner with some of Japan's most innovative and fast-growing companies - helping them unlock the full potential of their data to scale faster and smarter. You will own an Emerging territory, a portfolio of high‑potential, under‑penetrated accounts (often SMBs and Mid-market) that are not yet covered by a dedicated account owner. You are a strategic, growth-minded sales professional who thrives in dynamic environments. You understand how to engage with senior stakeholders, navigate complex organizations, and drive meaningful outcomes. You're comfortable managing both short-term opportunities and multi-threaded, strategic initiatives that expand our footprint and customer impact. You will report to Sr Manager, Sales in Japan. The impact you will have: Develop and execute a territory plan targeting Japan’s emerging market segment - growth-stage organizations with significant data and AI ambitions. Effectively manage a mix of rapid, transactional deals and complex, strategic engagements. Consistently meet and exceed activity, pipeline, and revenue goals through active prospecting and account development. Maintain high standards of operational excellence in Salesforce and Clari, including accurate forecasting, opportunity tracking (MEDDPICC), and detailed account notes. Lead with a customer-first mindset and focus on delivering measurable business value. What we look for: 3+ years of closing experience in SaaS, Cloud, Big Data or AI sales. Proven success exceeding sales KPIs and quotas. Demonstrated ability to acquire new customers and expand existing relationships. (Nice to have) Experience collaborating with partners or engaging in co-selling or partner-led motions within the technology ecosystem. Ability to quickly learn new technical concepts and confidently communicate value propositions. Fluency in Japanese and busin

FEQ227R233 MANAGER, FIELD ENGINEERING About the Role As a Manager, Field Engineering, you will lead a team of technical customer advisors who help organizations solve complex data, analytics, and AI challenges. You will work closely with Sales and cross-functional partners to translate customer priorities into effective technical strategies, strong customer outcomes, and durable business impact. This role is typically aligned to an account district, patch, segment, or comparable portfolio and leads a team of approximately 8–10 Field Engineering professionals. You will stay close to the work while building the coaching, operating, and collaboration practices that enable your team to succeed. The Impact You Will Have Lead, coach, and develop a high-performing and inclusive Field Engineering team. Partner with account teams to define technical-win strategy, qualify opportunities, prioritize customer needs, and align team resources. Build trusted relationships with customer stakeholders, including Director-, Head of, and VP-level audiences as appropriate to the engagement. Guide discovery, solution strategy, architecture discussions, adoption planning, and value realization for customer engagements. Establish regular operating rhythms to inspect progress, customer health, technical risk, escalations, capacity, and business impact. Coach team members to communicate clearly, navigate ambiguity, influence stakeholders, and connect technical recommendations to business outcomes. Maintain technical credibility across Databricks platform concepts, data and AI technologies, cloud architecture, governance, security, and networking. Represent customer needs internally and partner with Product, Engineering, Support, Professional Services, Marketing, and Partners to resolve issues and improve outcomes. Create a culture of psychological safety, inclusion, accountability, continuous learning, and recognition. Experiment with AI-enabled tools and repeatable practices that improve tea

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is seeking an experienced enterprise account executive to join our enterprise team, driving revenue from Asia’s largest organisations. The ideal candidate will have a history of driving complex enterprise sales cycles, multi threading and senior stakeholder engagement. This is Smartsheet’s most senior frontline sales role in the Asia region and a history of performing with large enterprise accounts is a must. This position is a 12 month fixed term contract, based in Singapore and reports to the Director for Asia Sales. This role has a team go to market approach and has a designated enterprise sales rep driving account activity plus designated solution engineer and customer success manager assisting with account engagement and solution designs. You Will: Strategically engage senior customer stakeholders with a current Smartsheet footprint and drive additional revenue through new solution upsells. Land and expand with new Logos for Smartsheet by selling our full suite of products and services Grow account footprint and revenue to an ultimate goal of a full enterprise wide contract agreement. Pipeline generation and end-to-end sales cycle management with companies above 5000 employee size using the MEDDICC sales framework. Utilise multithreading and consistent lead outreach, as appropriate, within both new logos and existing customers to drive business growth Conduct consultative and cross-functional discovery calls and act as a Consultant to the Customer to identify their needs and align custom

About the Team DoorDash is scaling its Canadian business at an unprecedented rate, and we are hiring a leader to be responsible for key merchant relationships, along with Manager responsibility within our wider Enterprise Post-sale and Partnerships team. You will be responsible for the strategic vision, development, and growth of our select Merchant relationships and account owner(s) across the largest restaurant groups in North America and product verticals. You will report to the Head of Enterprise Restaurant Post-sale for DoorDash Canada. Canada is a critical piece of DoorDash’s success and has an important seat at the table, as a market that is known for innovation and ability to win. You’ll leverage AI-powered insights, data-driven signals, and emerging tools to shape strategy, inform decision-making, identify opportunities, and drive growth across complex, enterprise-level engagements. By integrating AI and data-enabled analysis into day-to-day workflows, you’ll improve prioritization, execution, and business impact while partnering cross-functionally to translate evolving platform and AI capabilities into clear, tangible value for partners and the business. About the Role As an Engagement Manager Lead on our Enterprise team, you will join a passionate team of sales and relationship managers, as we deepen our partnerships with Canada’s most strategically important merchants. You will be responsible for the ownership and growth of a subset of our largest Enterprise Restaurant partnerships, along with directly managing a select number of account managers. You will play a key role in the rollout of new brand partnerships, growing existing merchants (signing new products and new stores), partnering to grow business with marketing and working closely with product teams and other key internal stakeholders. You will also help to develop the strategic frameworks and operating models across the team to deliver a seamless experience to our merchant par

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! As a Senior Customer Success Manager, you are the strategic value owner and trusted advisor for your portfolio of complex, high-value customers. You are responsible for ensuring every strategic customer achieves maximum success with Trustpilot — from advanced onboarding and driving deep product adoption to realizing measurable, C-level results and building strong advocacy relationships. Your mission is to drive strategic product adoption across large organizations, strengthen enterprise-level customer health, and maximize high-value retention, ensuring our largest customers realize ongoing, transformative value and remain deeply engaged, satisfied partners. What You'll Be Doing: Strategic Onboarding & Activation: Lead and architect post-sale onboarding and complex setup across multi-stakeholder environments, ensuring a strong, accelerated foundation for product adoption at scale. Adoption & Strategic Value Realization: Drive measurable Business Adoption across your high-value customer portfolio, demonstrating and delivering tangible results to executive sponsors. Retention & Churn Reduction: Achieve a high Gross Renewal Rate (GRR) for your high-value book of business by maintaining exceptional customer health, proactively identifying and mitigating systemic risks with a strategic recovery plan. Customer Experience & NPS: Drive high customer satisfaction and advocacy, achieving strong Net Promoter Score (NPS) results across your high-value portfolio. Customer Issue Resolution: Act as the strategic first line for complex customer issues related to deep product value, platform usage, or strategic alignme

About the Team The CPG Ad Sales Team is responsible for the marketing vision, development, and growth of our advertising partnerships. This team is rapidly growing, and is seeking additional team members to build an industry-leading ads and promotions business across DoorDash’s CPG offerings. The growing DoorDash ads business has quickly become the single best place for merchants and brands to market to local customers, in an ecosystem that benefits all parties. About the Role As the Industry Manager, CPG, you will lead a team of Account Executives and Post Sales Managers to build partnerships that create tangible value for both advertisers and DoorDash. In this role, you will manage the ads strategy across a portfolio of CPG brands (may include subcategories of alcohol, personal care, household, beverages, sweets, snacks, pantry, fresh, frozen, pets), and drive adoption of our growing ads and promotions offering. You will work cross-functionally with strategy, operations, marketing, analytics, and product, to innovate on our future approach and solutions. You will report into the Head of CPG Advertising Sales, in our Sales & Business Development organization. You’re excited about this opportunity because you will… Successfully lead and develop a team of Account Executives and Post Sales Managers to consistently exceed business growth and product/feature adoption goals, grow advertiser value, and drive sustainable revenue for DoorDash Establish trusted senior level customer relationships and deliver thought leadership both internally and externally in the CPG industry Represent advertiser needs to influence our Ads & Promos product roadmap and go to market strategy Develop sales materials and sales processes to enable future scale of the team and business Develop annual and quarterly sales plans and analyses to achieve ambitious goals and and help customers meet their business and marketing objectives We’re excited about you because… You ha

FEQ227R233 MANAGER, FIELD ENGINEERING About the Role As a Manager, Field Engineering, you will lead a team of technical customer advisors who help organizations solve complex data, analytics, and AI challenges. You will work closely with Sales and cross-functional partners to translate customer priorities into effective technical strategies, strong customer outcomes, and durable business impact. This role is typically aligned to an account district, patch, segment, or comparable portfolio and leads a team of approximately 8–10 Field Engineering professionals. You will stay close to the work while building the coaching, operating, and collaboration practices that enable your team to succeed. The Impact You Will Have Lead, coach, and develop a high-performing and inclusive Field Engineering team. Partner with account teams to define technical-win strategy, qualify opportunities, prioritize customer needs, and align team resources. Build trusted relationships with customer stakeholders, including Director-, Head of, and VP-level audiences as appropriate to the engagement. Guide discovery, solution strategy, architecture discussions, adoption planning, and value realization for customer engagements. Establish regular operating rhythms to inspect progress, customer health, technical risk, escalations, capacity, and business impact. Coach team members to communicate clearly, navigate ambiguity, influence stakeholders, and connect technical recommendations to business outcomes. Maintain technical credibility across Databricks platform concepts, data and AI technologies, cloud architecture, governance, security, and networking. Represent customer needs internally and partner with Product, Engineering, Support, Professional Services, Marketing, and Partners to resolve issues and improve outcomes. Create a culture of psychological safety, inclusion, accountability, continuous learning, and recognition. Experiment with AI-enabled tools and repeatable practices that improve tea

About the Team The ad sales team is responsible for the advertising vision, development and growth of our largest advertising partnerships. This team is seeking additional team members to build an industry-leading CPG ads and promotions business across DoorDash’s core categories. The growing DoorDash ads business will quickly become the single best place for brands to market to local customers, in an ecosystem that benefits all parties. About the Role As an Enterprise Account Executive - CPG Ads, you will build partnerships that create tangible value for both DoorDash and advertisers. In this role, you will manage the ads strategy across a focused portfolio of CPG accounts, and drive adoption of our growing ads and promotions offering. You will also work cross-functionally with account management, marketing, analytics, and product to innovate on our future approach and solutions. You will report into an Industry Manager within the CPG Ad Sales in our Enterprise Sales & Business Development organization. Category specific focus could be across Beverages, Household, Personal Care, Sweets/Confection, Pets, Snacks, Pantry, or Alcohol. You’re excited about this opportunity because you will… Join a rapidly growing team within the DoorDash Ads & Promos org Lead end-to-end advertising conversations across a portfolio of consumer packaged goods (CPG) advertisers Drive product/feature adoption, and ultimately grow advertiser value and sustainable revenue for DoorDash Represent advertiser needs to influence our Ads & Promos product roadmap and go to market strategy Manage a robust sales pipeline and create annual and quarterly plans to achieve ambitious goals Co-develop pitch materials and processes to enable future scale of the team and business We’re excited about you because… You are a consultative seller with 3-5+ years of experience in digital media You’re an expert in using data and insights to inform recommendations, roote

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is seeking an experienced enterprise account executive to join our enterprise team, driving revenue from Asia’s largest organisations. The ideal candidate will have a history of driving complex enterprise sales cycles, multi threading and senior stakeholder engagement. This is Smartsheet’s most senior frontline sales role in the Asia region and a history of performing with large enterprise accounts is a must. This position is a 12 month fixed term contract, based in Sydney and reports to the Director for Asia Sales. This role has a team go to market approach and has a designated enterprise sales rep driving account activity plus designated solution engineer and customer success manager assisting with account engagement and solution designs. You Will: Strategically engage senior customer stakeholders with a current Smartsheet footprint and drive additional revenue through new solution upsells. Land and expand with new Logos for Smartsheet by selling our full suite of products and services Grow account footprint and revenue to an ultimate goal of a full enterprise wide contract agreement. Pipeline generation and end-to-end sales cycle management with companies above 5000 employee size using the MEDDICC sales framework. Utilise multithreading and consistent lead outreach, as appropriate, within both new logos and existing customers to drive business growth Conduct consultative and cross-functional discovery calls and act as a Consultant to the Customer to identify their needs and align customer

SLSQ128R104 Want to join a fast-growth pre-IPO organisation that could define the next stage of your career? Reporting to the Manager for Startups as an Account Executive at Databricks, you will focus on acquiring new accounts across the Nordics Market. As a successful candidate, you are a self-starter who understands how to generate pipeline and manage full sales cycles. You have experience in the consumption business; you know how to sell innovation and value to new prospective customers, identify first- or new use cases, and can guide them forward to compress decision cycles. You love understanding a product in depth and are passionate about communicating its value to customers and partners. Always prospecting for new use-case opportunities within new accounts, we also offer accelerators for exceeding 100% quota accomplishment. You will be offered huge potential for career progression with the pace of the team's growth. The impact you will have: Demonstrated experience in a direct account executive/closing role Assess your territory and develop a successful account execution strategy Identify and activate new accounts to execute account activation target activate new accounts Exceed activity and revenue targets Track all customer details, including use case, purchase time frames, next steps, and forecasting in Salesforce Identify new use case opportunities and showcase value to prospects Promote the value of Databricks' Data Intelligence Platform Partner with founders and technical leaders to accelerate time-to-value and drive early consumption adoption What we look for: Experience penetrating new accounts, executing on first use cases, growing initial consumption and closing deals in a direct sales role Experience in a relevant software sales development role with a consumption sales motion Some exposure to the software industry and a grasp of basic concepts of selling SAAS, Big Data and Business Value Basic understanding of the data platform a

SLSQ128R101 Want to join a fast-growth pre-IPO organisation that could define the next stage of your career? Reporting to the Manager for Startups as an Account Executive at Databricks, you come with relevant experience selling to Start-up and Mid-Market accounts. As a successful candidate, you are a self-starter who understands the consumption sales process. You know how to sell innovation and value to existing customers, identify new use cases and grow consumption and can guide deals forward to compress decision cycles. You love understanding a product in depth and are passionate about communicating its value to customers and partners. Always prospecting for new use cases and opportunities within existing accounts. You will have significant career progression opportunities as part of an innovative business unit supporting fast-growing customers at Databricks. The impact you will have: Assess your territory and develop a successful execution strategy within the first 30 days Drive quarter-on-quarter consumption growth in existing accounts Exceed activity and quarterly revenue targets Track all customer details, including use case, purchase time frames, next steps, and forecasting in Salesforce Identify new use case opportunities and showcase value to existing customers Work closely with cross-functional engineering and product teams to deliver the most value back to your customers, aligned with the adoption of our platform Working with system integrators, ISVs and cloud partners to help customers build a world-class data and AI strategy Drive business and technical consultancy for businesses to scale their data & company strategies effectively Promote the value of Databricks' Data Intelligence Platform Ensure 100% satisfaction among all customers What we look for: Demonstrated experience driving consumption growth and closing commit deals in a direct sales role Adept in selling to technical buyers Experience in relevant software s

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . We are looking for a Lead Industry Manager in our Singapore-based Greater China Export Sales Team. This person will oversee an explosive growth opportunity in the Greater China Region with a unique potential for sustained global impact. This role will report directly to the Director of Sales for the Greater China Region. What you’ll do: Lead and grow the scaled segment to deliver against quarterly revenue, retention, and advertiser growth targets for Greater China Region (GCR). Own the scaled coverage model for scaled business (SMB)—define segmentation, service levels, account assignment, capacity planning, and operating cadence to maximize ROI and consistent execution at scale. Serve as one of the primary senior point of contacts for key GCR agencies and channel partners supporting Scaled business; build and deepen executive relationships, alig

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . We are looking for a Senior Industry Manager in our Singapore-based Greater China Export Sales Team. This person will oversee an explosive growth opportunity in the Greater China Region with a unique potential for sustained global impact. This role will report directly to the Director of Sales for the Greater China Region. What you’ll do: Lead, coach, and develop a sizable team of Client Account Managers focused on torso export advertisers to deliver against quarterly revenue, retention, and advertiser growth targets for Greater China Region (GCR). Own the torso export advertiser book of business for Greater China (excluding top key accounts), ensuring coverage, depth, and scalable service levels. Be the expert in Pinterest’s ads solutions for export advertisers, with a strong focus on performance and lower funnel products (e.g., conversio

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. At Wolt, we're building the future of retail - and our Retail Account Management Team plays a critical role in shaping how the largest retail chains operate and grow on our platform. We are looking for a Retail Development Manager to join a senior team managing Wolt's strategic supermarket partnerships (Enterprise clients) in Kazakhstan. What you’ll be doing In this role, you'll be managing a portfolio of enterprise partners. As Manager, you will own the strategic relationships with key accounts, set team direction and goals, coach your team to deliver excellence, and oversee performance improvement initiatives. You will work closely with your partners, operational stakeholders, and the Retail lead to improve performance, solve operational challenges, and drive sustainable growth across the partnership while building a high-performing, motivated team. This is a fixed-term contract for maternity leave for 1.5 years. Day-to-day in this role: Guide complex negotiations and structure deals with key retail partners, elevating deal quality and ensuring strong commercial terms that benefit both Wolt and our partners. Build and maintain robust, strategic relationships with enterprise supermarket partners, deeply understanding their needs and identi