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Account Manager Hr Jobs

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Fanatics Commerce
📍 New York• Full-time
2mo ago

Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital, in-venue, and retail, Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the world's most iconic sports properties. At Fanatics, we bring our BOLD Leadership Principles to life every day - building championship teams, obsessing over fans, acting with entrepreneurial speed, and delivering with a determined and relentless mindset. As we continue to scale our global platform, the Legal Assistant will play a critical role in managing outside counsel billing, legal department operations, and executive administrative support for Fanatics Commerce. ROLE OVERVIEW The Fanatics Commerce Legal Department is seeking a highly organized and detail-oriented professional to support the department’s outside counsel billing, core paralegal functions and executive administrative needs. This individual will work closely with Legal leadership, Finance, Accounts Payable, outside counsel, and attorneys across the department to ensure invoices are processed accurately and on time, legal spend is tracked against budget, and department leadership receives reliable administrative and matter support. The role will also provide backup support for litigation and disputes, consumer escalations and routine legal matters, as needed. The Legal Assistant delivers impact through BOLD leadership and execution excellence, leveraging data, automation, and AI-enabled insights. HOW WILL YOU DRIVE IMPACT Success is measured by the ability to deliver results through BOLD capabilities and measurable outcomes. Billing, Budgeting & Outside Counsel Spend Management • Own the day-to-day administration

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Twilio
📍 - US• Full-time• Remote• From $30/hr
2mo ago

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Digital Sales Representative (Activate). About the job This position is needed to play a key role in further growing the business. As our new Digital Sales Representativ e , you will be responsible for net new customer acquisition, solution selling, and closing deals within our Self Service accounts. Responsibilities In this role, you’ll: BE AN OWNER: Responsible for net new customer acquisition and driving new revenue for a specific territory while maintaining the highest levels of customer satisfaction WEAR THE CUSTOMER’S SHOES: Work with customers across all verticals to understand their business and technical requirements. You will need to understand the capabilities of Twilio’s communications API platform so that, together, you can design a solution for their specific use case needs EMPOWER OTHERS: Work diligently with cross-functional internal teams (Sales Development, Marketing, Product, Engineer

REMOTEgitrestai
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Pinterest
📍 United States• Full-time• $79.2K – $138.6K/yr
2mo ago

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . Role Summary As a Sr Client Partner at Pinterest, you will serve as a strategic visionary, cultivating trusted relationships with top-tier clients in the grocery industry through your deep expertise in full-funnel sales. By leveraging your nuanced understanding of client businesses, you will independently engage assigned customer accounts to promote Pinterest products effectively. Your primary responsibilities include meeting performance targets, developing new business, maintaining and expanding customer relationships, and resolving specific customer issues. By guiding clients’ efforts, you'll drive value for millions of Pinners seeking inspiration and action, forming strategic alliances both internally and externally. Success in this role depends on your ability to drive substantial revenue growth and spearhead a vision for long-term client su

T
2mo ago

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! The Solutions Engineer (SE) delivers technical sales and product consultancy services to NewBiz, partners and Customer Success. The goal for the SE is to be responsible for the free trials and to help increase win rate and deal size. The SE also helps with maintaining and increasing product knowledge in the NewBiz & CS departments as well as assisting with pre- and post-sales activities and tracking accordingly via Salesforce. What you'll be doing: The SE is required to maintain a good balance in relation to product knowledge, focus on product reach and make sure that Trustpilot can close business by: Set up and run new trials. Participate in pre-sales activities coordinated by sales reps. Coordinate pre-sales activities with allocated sales reps (sales teams). Work closely together with Support, Customer Success, Sales Ops and New Bizz Maintain and update trial reporting accordingly Assist CS in technical solutions for upsells and renewals. Enterprise prioritisation including troubleshooting. Refresher & scope training for trials & supporting modular trials on Ents accounts. CS winback trials Sales clinic. Personalised sessions looking with reps at hard-to-convert leads with technical blockers(e.g. Automation issues, lack of technical knowledge etc) Automation health checklist; ensure self-inviter methods are used only as a last resort and all other automation methods are explored before passing to CS Presales framework for deals over a certain value. Ensure the client knows what technology is being used, how long to automate & integrate. Who you are: Experience in a similar technical role. A good understa

javascriptsalesforceSEO
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Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet. The Role: The Client Value Partner - Public Sector role is a key addition to our broader Value Engineering team and will play a crucial role in Celonis’ growth strategy. As a CVP, you will spearhead our mission of data-driven business transformation with our most strategic customers. You will lead extensive teams of Celonis experts to ensure the success and satisfaction of some of our top customer base on their journey to realizing value with Celonis. The CVP is the accountable lead for customer success, acting as the trusted advisor for a strategic customer. This involves engaging with C-Level Executives to collaboratively define the long-term vision for utilizing Celonis to transform their business while mobilizing the necessary Celonis resources. In collaboration with our cross-functional Celonis teams, you will drive measurable business impact across various processes and industries and accelerate the adoption of our platform. The CVP will also champion transformational initiatives across Celonis and customer accounts, fostering innovation and strategic change to maximize value and drive business transformation. We seek experienced professionals with a proven track record in managing executive relationships, driving profit

artificial intelligenceaiproject management
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Who We Are Artefact is an applied AI company. We build systems that run in production, in our clients' own cloud, and keep running after we leave. 2,500+ people across 27 countries and 1,000 clients, including some of the largest consumer brands in the world. Not a strategy house that discovered AI eighteen months ago, and not a prototype shop that hands you something you will rebuild from scratch. Three ingredients make that possible, and very few firms have all three: the data, real and messy and at enterprise scale; an applied AI team that can put a model into a governed production environment; and the transformation muscle to make people actually use it. Agentic AI lands on marketing before it lands anywhere else. Agents browse, compare and buy; clicks stop meaning what they meant; the shelf turns into an API. Every senior marketing and commerce leader we talk to is asking the same two questions — am I still visible, and can I still prove what worked — and almost nobody can answer them. The Role We are hiring a Director to lead marketing measurement and effectiveness for our US client portfolio, starting with a large, in-flight measurement program for a major US financial services client. This is a player-coach role. You will own the methodology and the client relationship, lead a multi-workstream data science team, and stay close enough to the models to challenge assumptions, review code and unblock hard technical problems yourself. You will also help us productize what we build — turning measurement work into reusable accelerators and points of view that scale across accounts. You should be able to step into a live, complex measurement program quickly and earn credibility with senior client stakeholders in the first weeks, not the first quarter. What You'll Do You will own the hardest question in marketing: what actually caused the sales. Marketing Mix Modeling, incrementality testing, geo-lift, attribution — for a brand where a few points of budget reallocati

aiPower BITableau
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Okta
📍 Singapore• Full-time
2mo ago

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Okta is looking for a results-oriented and strategic Head of Marketing who loves driving revenue and digging into new Go-To-Market challenges. You will lead the team of marketing professionals and lead the creation of the plan of programs / regionalized campaigns targeting all segments in the key geographies to fuel our APJ expansion. You are a seasoned growth marketer who thrives in a dynamic environment and moves quickly to build structure and process. You will be comfortable collaborating across the entire APJ leadership team, leading the development of a comprehensive marketing plan, and managing a team of 10+ spanning regional marketing, partner marketing, and customer growth. You will also serve as the primary liaison with global teams, who are based across our corporate offices and remote locations worldwide. DUTIES AND RESPONSIBILITIES: Drive APJ Marketing Strategy and Pipeline Generation: Define and own the comprehensive APJ demand marketing strategy, covering all segments from SMB to the region’s largest accounts, and maximizing total pipeline by integrating deep Business/Sales Development knowledge. Maximize Customer Growth: Define and execute the post-sales marketing strategy, focusing on increasing customer retention and adoption, and accelerating expansion through targeted upsell, cross-sell, advocacy and loyalty programs, including user group initiatives. Foster Executive Engagement & Regional Event Strategy: Own and execute the reg

awsrestmachine learning
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Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet. The Role: The Client Value Partner (CVP) role is a key addition to our broader Value Engineering team and will play a crucial role in Celonis’ growth strategy. As a CVP, you will spearhead our mission of AI-driven business transformations with our most strategic customers. You will lead extensive teams of Celonis experts to ensure the success and satisfaction of some of our top customer base on their journey to realizing value with Celonis. The CVP is the accountable lead for customer success, acting as the trusted advisor for a strategic customer. This involves engaging with C-Level Executives to collaboratively define the long-term vision for utilizing Celonis to transform their business while mobilizing the necessary Celonis resources. In collaboration with our cross-functional Celonis teams, you will drive measurable business impact across various processes and industries and accelerate the adoption of our platform. The CVP will also champion transformational initiatives across Celonis and customer accounts, fostering innovation and strategic change to maximize value and drive business transformation. We seek experienced professionals with a proven track record in managing executive relationships, driving profitable growth

REMOTEartificial intelligenceaiproject management
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About Ema Ema is building the world’s leading Agentic AI platform to transform enterprise productivity. We enable organizations to delegate repetitive tasks to Ema, the Universal AI Employee, delivering 10x gains in workforce efficiency, across functions. Founded by former executives from Google, Coinbase, Flipkart, and Okta, our team includes engineers from premier tech companies and graduates of Stanford, MIT, UC Berkeley, CMU, and IITs. We are backed by industry leading investors including Accel, Naspers/Prosus, Section32, and angels like Sheryl Sandberg and Dustin Moskovitz. Headquartered in Silicon Valley and with offices in London, Bangalore and Vancouver and Bangalore, Ema is at the frontier of what Agentic AI can do in production — we ship real systems that run real business processes at scale. Who you are The ideal candidates will be responsible for identifying, engaging, and qualifying potential customers. You’ll play a pivotal role in expanding our customer base by connecting enterprise organizations with our enterprise sales team. We’re looking for SDRs who can produce, learn quickly, and adapt to a variety of solutions and outreach methods. We want someone who is driven, eager to learn, and willing to put in the time to make Ema successful. Responsibilities: To create qualified opportunities for the sales team. Use different outreach methods to engage our ICP(LinkedIn, Email sequencing, cold calls.) Work closely with marketing, drive attendance to webinars, follow up with attendees, help set up meetings for our sales teams at different events. Work closely with sales to help book meetings for targeted accounts Own your book of business (Know your metrics, SQL’s value, and assigned solutions) Qualifications: Minimum of 3 years of experience in a Sales/Business Development or similar role, ideally in SaaS or technology-driven companies. Proven track record of successful lead generation, qualification, and pipeline management. Has experience selling platfo

Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet. The Team: As an Senior Applied AI Solution Engineer (internal title: Senior Applied Value Engineer )you push the envelope in solving mission-critical problems for our customers. You will work with our most strategic customers, understand their strategy and key challenges, and build Celonis solutions using cutting-edge AI technologies from market leaders such as Microsoft and OpenAI. With Celonis’ market-leading Process Intelligence (PI) Platform we feed operational context to AI so it understands our customers’ businesses and enables them to industrialize AI unlocking real ROI on AI deployments and at scale. There is no AI without PI. You will prototype these solutions, demonstrate their value to executives, and ensure successful implementation, adoption and value realization to increase Celonis' footprint at those customers. The Role: As Senior Applied Value Engineer, you are a strategic pioneer leading the charge in solving complex, business-critical problems for our customers. Working with our most strategic global accounts, you will diagnose their strategy and key operational challenges to discover and build tailored, domain-specific use cases . You will architect and prototype state-of-the-art AI and technical solutions on the

pythonsqlartificial intelligence
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M
2mo ago

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. We work directly with the world’s leading system and platform companies to shape how memory technologies are used in real products. Our team sits at the intersection of customers, architecture, and engineering, turning sophisticated system challenges into actionable technical direction. If you enjoy deep technical problem-solving with real customer impact, this team delivers it every day! This role is central to our strategic customer partnerships. As part of Customer Technology & Solutions Architecture, you will lead hands-on technical engagements with key customers, help define solutions across memory, packaging, and systems, and ensure customer needs are clearly translated into internal product and technology decisions. You’ll operate with high ownership, strong technical credibility, and direct influence! Responsibilities: Serve as the primary technical interface for assigned strategic customers Engage customer architects and engineers across component, package, and system levels Define customer problems and co-develop cross-domain technical solutions Translate customer needs into clear inputs for product, architecture, and technology teams Act as ongoing technical owner for key accounts, supporting reviews, evaluations, and issue resolution Minimum Qualifications: Bachelor’s degree or equivalent practical experience in Electri

airecruitment
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A
2mo ago

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role There are close to a billion knowledge workers in the world, and only a small fraction of them have discovered what it feels like to work alongside AI that actually raises their game. Getting the rest of the way there isn't a single campaign or launch — it's an integrated marketing and growth motion: the right story, reaching the right persona, backed by activation and campaign work that turns a first try into habitual use. That's what this role owns. We're looking for a Product Marketing Lead to own the GTM Strategy and integrated growth motion that makes Claude for Knowledge Work — chat, Cowork, Claude for Office, Tag and more — the default AI collaborator for knowledge workers. You'll define the Marketing & growth strategy by segment for our core knowledge-work products, and coordinate the work streams that acquire and activate both users and accounts and drive their success. This role provides direction, coordination, and fuel across Demand Generation, Growth, Brand, Events, Campaigns, Field Marketing, and Success. This is a GTM-oriented product marketer: deep in messaging and product truth, expressed through narrative content, campaigns, activation programs, and community. You'll build and run programs personally from day one, backed by many internal teams. If you've owned an awareness-to-success marketing motions end to end for a product line, know how to turn product truth into content and campaigns that land with various segments and personas, and want to build the motion that gets millions of knowledge workers to change how they work, this role is for you. Key responsibilities Define the Marketing and growt

aiExcelfinance
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Anthropic
📍 New York• $180K – $230K/yr
2mo ago

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Role The IT Operations team keeps Anthropic running — we make sure every employee can do their best work without friction. We're seeking an IT Support Engineer who combines deep technical skills with a genuine service mindset and sound judgment. Anthropic is growing fast, and our IT operations need to keep pace. That means onboarding at scale, automating repetitive processes (including with Claude), and continuously improving the employee experience. You'll handle support challenges across our primarily macOS environment while contributing to the operational improvements that help us scale. You'll work closely with IT Engineering and Security, with opportunities to grow into more technical infrastructure work over time. Responsibilities End-User Support Triage and resolve issues across hardware, software, networking, and accounts — primarily through our ticketing system, with additional support via Slack and in-person Diagnose and resolve issues across macOS, ChromeOS, iOS, Android, and our core SaaS platforms (Google Workspace, Slack, GitHub, Atlassian) Troubleshoot device issues, including enrollment, configuration profiles, and policy enforcement Support access management and employee lifecycle workflows (onboarding, offboarding, reorgs) Handle escalations requiring cross-team coordination Participate in an on-call rotation for urgent issues outside business hours Provide hands-on support for user technology, AV systems, conference rooms, and printers Communication & Documentation Communicate clearly with users of all technical levels Write and maintain internal documentation including runbooks, how-to guides, and kno

pythonailogistics
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MongoDB
📍 Austin• Full-time• From $129K/yr
2mo ago

This is a high-impact strategic role that serves as the voice of MongoDB's most important customers at the executive level. The Customer Advocate, Core Products will act as a trusted advisor to the Chief Product Officer, driving cross-functional alignment to ensure that customer feedback, escalations, and long-term success are deeply embedded in MongoDB's core product strategy. This role is critical to bridging the gap between our customers' most pressing challenges and the product roadmap. You will partner with product leadership, engineering, sales, and customer success to identify patterns in customer experience, surface strategic opportunities, and ensure MongoDB's core products continuously evolve to meet the needs of our highest-value customers and partners. You will operate with visibility and influence at the highest levels of the organization, serving as a strategic partner who elevates the customer's voice in executive decision-making and product development priorities. This role can be based out of any MongoDB U.S. office or remotely within the United States Role Responsibilities Serve as the primary strategic liaison between MongoDB's core product organization and its most important customers, ensuring their needs are heard, prioritized, acted upon, and ultimately addressed. Develop and execute a forward-looking customer advocacy strategy in collaboration with the CPO and senior product leadership Build and maintain deep relationships with executive stakeholders at strategic customer accounts, acting as their trusted partner and escalation point for core product concerns Drive an effective, structured process for customer engagement — from initial qualification and discovery through executive narrative development, action tracking, and closed-loop follow-up Partner closely with Product, Engineering, Sales, and Customer Success to surface high-signal customer feedback and translate it into actionable product insights and roadmap influence Lead preparation

mongodbawsazure
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Toast
📍 Boston• $79K – $126K/yr
2mo ago

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. About This Role We're hiring the first Bookkeepers on our Financial Management team — a founding, hands-on role at the intersection of real client bookkeeping and 0-to-1 product building. You won't be joining an established practice with a mature playbook; you'll be writing it. You'll do the actual books for our earliest restaurant customers while working shoulder-to-shoulder with product and engineering to shape the service, tooling, and workflows that will define how Toast delivers bookkeeping at scale. This role is for someone who genuinely likes restaurant bookkeeping — the prime cost, the tip reporting, the multi-location chaos — and who also gets energy from questioning industry norms and building something new rather than maintaining something established. Ambiguity here isn't a bug; for the first year or two, it's the job. If you're the kind of person who reads a messy set of restaurant books and sees an interesting puzzle — and who'd rather build the recipe than follow one — we'd love to hear from you. *Location Requirement: This position requires 2 days per week on-site at our Boston office (located in the Seaport). A day in the life (Responsibilities) Own end-to-end bookkeeping for a portfolio of pilot restaurant customers: chart of accounts setup, monthly close, bank/POS reconciliations, accruals, and delivery of clean financial statements. Serve as Toast's in-house expert on restaurant-specific accounting — prime cost, COGS, labor and tip reporting, multi-unit consolidation, high-volume daily transaction reconciliation, and multi-jurisdiction sales tax. Embed directly with product and engineering, translating real client workflows and pain points into product requirements that shape our roadmap — you'll be in the room when we decide what to build next,

aiaccountingfinance
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