Account Manager in Tokyo

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Our Supply Team is growing, and we want you to be part of it! As a Market Manager, you will play a crucial role in the retention, growth, and optimization of host entrepreneurs and rising hosts in your assigned territory. You will focus on building strong relationships with these hosts, helping them optimize their listings, improve pricing strategies, and enhance their overall success on Airbnb. The Difference You Will Make: As a Market Manager, you will be responsible for the growth of a book of business in your assigned territory, Vacation rental area such as Kawaguchi-ko, Karuizawa, Izu, Hakuba, Awaji, by managing professional host accounts and supply acquisition of high quality inventory. You will build Airbnb’s strong market presence in your assigned region in collaborating with other teams as the local in-market expert. As someone who knows the Airbnb mission and values inside out, you will drive all phases of supply acquisition and market success from acquisition strategy development to strategic host relationship management. You will also be tasked with developing and refining scalable, localized supply management strategies for established, competitive markets and less penetrated markets, aiming to secure our long-term success and growth in these regions. This role is based in Tokyo. A Typical Day: Build and manage professional host account relationships within the Vacation rental area territory (e.g. Kawaguchi-ko, Karuizawa, Izu, Hakuba, Awaji etc) Directly manage accounts to meet and exceed quarterly/annual sales goals Ana

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About The Role Notion is reimagining how customers adopt, expand, and realize value from software in an AI-native world. As a first-line leader directly managing a team of Outcomes Architects, you’ll own your team’s execution across workflow adoption, value realization, renewal readiness, expansion qualification, and at-risk account recovery — accountable for both the customer outcomes and the quality of execution that produces them. This isn’t a traditional Customer Success management role. The best OA Managers are coaches first: they know what great workflow discovery looks like, can review a mutual success plan and identify where value realization is breaking down, can inspect an executive business review and sharpen the value narrative, and can help an OA turn account activity into measurable customer and commercial outcomes. You’ll run an inspection cadence and cultivate a coaching culture that make consistent execution possible across the team. You’ll partner closely with Solutions Consultant leaders, Services, Support, Product, and RevOps to ensure customers move from workflow design to adoption, value realization, expansion,

About the Team The Applied AI Architect team partners with organizations to turn OpenAI's most capable models into meaningful, real-world impact. We work with customers across industries to identify where AI can create value, design secure and scalable solutions, and help those solutions move from early exploration into sustained production adoption. The team brings together technical strategy, customer partnership, and practical deployment expertise, working closely with Sales, Product, Engineering, Research, and specialist delivery teams. About the Role As the Manager of Applied AI Architects in Tokyo, you will lead a team of senior technical leaders responsible for the technical strategy, customer journey, and path to production value for OpenAI's largest and most complex customers across Japan. Your team will act as the “CTO of the book of business,” partnering with customer executives and technical teams from pre-sales discovery and solution evaluation through deployment, adoption, and measurable business impact. You will set the operating model for how Applied AI Architects own technical account plans across ChatGPT Enterprise, the OpenAI API, Codex, and other agentic AI solutions. In close partnership with Sales leadership and Account Directors, you will help prioritize customer portfolios, allocate technical resources, and ensure business priorities translate into focused use cases, credible architectures, actionable adoption roadmaps, and durable customer value and growth. You will remain accountable for the team's technical outcomes while developing its people and bringing in the right specialists across deployment, implementation, enablement, security, product, research, and partners. You will serve as an executive technical sponsor for critical engagements, a senior voice of the customer inside OpenAI, and a cross-functional leader who can move confidently between Japan strategy, executive decision-making, architectural depth, and hands-on coaching. In t

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About The Role We're looking for a motivated Sales team leader with an entrepreneurial and building spirit to join our Commercial Sales team. This person will play an integral role in helping lead our growth efforts across Japan. We need someone with an entrepreneurial and builder spirit, someone who enjoys coaching sales reps to be the best they can be, someone who is data-driven and experienced in managing a high-velocity sales pipeline. As an early member of the team, you'll be instrumental in helping define our sales motion, meaningfully shape our future product, and drive business revenue all while having a blast doing it! What You'll Achieve Lead a team of Commercial Account Executives who handles full cycle sales activities, including: prospecting/building pipeline, developing new potential accounts, expanding existing customers, and renewing an install base Own the strategy of your team’s territory, including how the team maximizes the revenue it is generating and retaining Own the execution of your team’s strategy, including the team forecast and pipeline generation Work with cross functional partners (Sales, Channel, Custom

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About The Role We're looking for a motivated Sales team leader with an entrepreneurial and building spirit to join our Commercial Sales team. This person will play an integral role in helping lead our growth efforts across Japan. We need someone with an entrepreneurial and builder spirit, someone who enjoys coaching sales reps to be the best they can be, someone who is data-driven and experienced in managing a high-velocity sales pipeline. As an early member of the team, you'll be instrumental in helping define our sales motion, meaningfully shape our future product, and drive business revenue all while having a blast doing it! What You'll Achieve Lead a team of Commercial Account Executives who handles full cycle sales activities, including: prospecting/building pipeline, developing new potential accounts, expanding existing customers, and renewing an install base Own the strategy of your team’s territory, including how the team maximizes the revenue it is generating and retaining Own the execution of your team’s strategy, including the team forecast and pipeline generation Work with cross functional partners (Sales, Channel, Custom

Our Customer Success team is committed to helping customers maximize the value of Asana as both a technology platform and a holistic approach to collaboration. From high touch to scalable success, our goal is to deepen the usage of the whole work graph, resulting in delivering unmatched value with scalability and consistency. We strive to help all of our customers, across countries, industries, and functions, get off on the right foot and continue to get the most value out of Asana over time. We are looking for a Customer Success Manager, Scaled to partner with our growing customer base across Japan to drive adoption, retention, and satisfaction through time-bound engagements and scalable strategies. This role is based in our Tokyo office with an office-centric hybrid schedule. The standard in-office days are Tuesday, Thursday and one additional day of choice, which may be determined by your team. Most Asanas have the option to work from home on the two other weekdays they are not in office. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you’ll achieve Work with Asana customers across industries, functions, and stages of their customer journey in Japan through time-bound 1:1 and scaled engagements. Drive customer outcomes and value by consulting on change management, leading design workshops, and delivering strategic business reviews. Empower customers to become self-sufficient Asana champions, solving immediate needs while focusing on long-term value realization and retention. Co-create strategies and plays with the Scaled CS team to maximize engagement tactics across a broad customer base. Partner cross-functionally with Sales and Renewals to flag account risks, provide customer insights, and identify expansion opportunities. Liaise with Support and Finance to resolve customer issues efficiently. Serve as the voice of Japanese customers cross-functionally, sharing key insights and feedback with Product a

As a Senior Enterprise Customer Success Manager, you will be responsible for driving the healthy adoption and positive experience of some of Datadog’s largest and most strategic customers. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Partner with Sales and Technical Solutions to proactively drive adoption from onboarding through to maturity. Own and project manage the on-boarding process for new customers. Discover, own and manage the customer’s success plan. Ensure consistent alignment with decision makers on the impact of their investment in Datadog. Proactively build and maintain targeted relationships with people of influence throughout the customer base. Collaborate cross-functionally with internal Datadog teams (sales, support, enablement, product, finance, and legal). Monitor and analyze usage trends to uncover potential renewal opportunities and risks. Act as the primary owner of customer adoption and health. Support your colleagues and cross functional teammates in the development of best practices. With demonstrated understanding of observability and security platforms, align customers technical and business objectives to our platform offerings Who You Are: Min of 5+ years in a Customer Success or Account Management role in B2B SaaS (Exp in serving a technical audience a plus). Strong experience working with a portfolio of accounts that included large Enterprise. Excellent in driving discovery to understand your customers key pain points, objectives and priorities. Demonstrate expert level in communicating complex concepts and aligning them to the pains and objectives of your customers. Experienced in shifting your message effectively to align with the expectations of the audience. You’re excited to work i

Senior Enterprise Customer Success Managerとして、Datadogの中でも最も重要度の高いエンタープライズ顧客を担当し、プロダクトの健全な活用と優れた顧客体験の実現を牽引していただきます。 Datadogでは、Enterprise Customer Success Managerと同様に、オフィスカルチャーとハイブリッドワークを重視しています。 Datadogでは、オフィスカルチャーを大切にしています。人と人との関係性やコラボレーション、そこから生まれる創造性を重視し、ハイブリッドワークを通じて、一人ひとりに合ったワークライフバランスを実現しています。 主な業務内容（What You’ll Do） SalesおよびTechnical Solutionsと連携し、オンボーディングから活用成熟フェーズまでの戦略的な活用促進を主導 新規顧客オンボーディングの全体設計およびプロジェクトマネジメント 顧客サクセスプランの策定・管理・高度化 Datadogへの投資価値・成果について、エグゼクティブレベルの意思決定者と継続的にアライン 顧客組織内で影響力を持つステークホルダーとの戦略的関係構築 • 社内のクロスファンクショナルチーム（Sales、Support、Enablement、Product、Finance、Legal）との連携 利用状況データの分析を通じた更新機会・リスクの特定 顧客活用・健全性の最終責任者としての対応 チームメンバーや他部門と連携し、ベストプラクティスの構築・展開をリード 求める人物像（Who You Are） B2B SaaSにおけるCustomer SuccessまたはAccount Managementの実務経験5年以上（技術者向け顧客対応の経験があれば尚可） 大規模エンタープライズ顧客を含むアカウントポートフォリオの担当において、豊富な実績をお持ちの方 顧客の課題・目的・優先順位を深く理解するためのディスカバリーを高いレベルで実行できる方 複雑な概念を分かりやすく伝え、顧客の課題・目的に結びつけるエキスパートレベルのコミュニケーション力かつ、相手に応じてメッセージを柔軟に調整できる方 スピード感のある環境で、自身のスキルを継続的に高めながら、チーム全体のレベルアップに積極的に関与できる方 必要に応じて顧客訪問やイベント対応のための出張が可能な方 日本語：読み書き・会話ともに流暢 英語：読み書き・会話ともにビジネスレベル以上 Datadogは、さまざまな立場の人々を大切にしています。誰もが初日から上記の資格をすべて満たすわけではないことは理解しています。それでも構いません。テクノロジーに情熱を持ち、スキルを伸ばしたいと思っている方は、ぜひご応募ください。 利益と成長： 最高のオンボーディング MEDDICとCommand of Messageの営業研修 包括的な企業文化、コミュニティ・ギルドに参加する機会 社内ネットワークのための部門内メンターおよびバディ・プログラム 継続的な専門能力開発、製品トレーニング、キャリアパスの提供 新規雇用株式（RSU）および従業員株式購入制度（ESPP） 手厚く競争力のある福利厚生パッケージ 上記の福利厚生と成長は、雇用国やDatadogでの雇用内容によって異なる場合があります。 #LI-Hybrid About Datadog: Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram , LinkedIn, and Dat

Enterprise Customer Success Managerとして、Datadogの中でも最大規模かつ戦略的に重要な顧客を担当し、プロダクトの健全な活用促進と、ポジティブな顧客体験の実現をリードしていただきます。 Datadogでは、オフィスカルチャーを大切にしています。人と人との関係性やコラボレーション、そこから生まれる創造性を重視し、ハイブリッドワークを通じて、一人ひとりに合ったワークライフバランスを実現しています。 主な業務内容（What You’ll Do） SalesおよびTechnical Solutionsと連携し、オンボーディングから活用成熟フェーズまでのプロダクト利用促進を主体的に推進 新規顧客のオンボーディングプロセスをオーナーとして設計・推進・プロジェクト管理 顧客のサクセスプランを策定し、主体的に管理・実行 Datadogへの投資価値・成果について、意思決定者と継続的に認識をすり合わせ 顧客組織内のキーパーソン・影響力のあるステークホルダーとの関係構築・維持 社内の各部門（Sales、Support、Enablement、Product、Finance、Legal）との密な連携 利用状況データをモニタリング・分析し、更新機会やリスクの早期把握 顧客のプロダクト活用および健全性（Customer Health）の最終的な責任者として対応 求める人物像（Who You Are） B2B SaaSにおけるCustomer SuccessまたはAccount Managementの実務経験3年以上 大手エンタープライズ顧客を含むアカウントポートフォリオの担当経験 顧客の課題・目的・優先順位を理解するためのディスカバリーを主導できる方 複雑な内容を分かりやすく伝え、顧客の課題・目的と結びつけて説明できる高いコミュニケーション力 また、相手に応じてメッセージを柔軟に調整できる方 スピード感のある環境で、自身のスキルを継続的に高めながら、チームのベストプラクティス形成にも積極的に関与できる方 必要に応じて顧客訪問やイベント対応のための出張が可能な方 本ポジションでは、日本国内およびグローバルの社内関係者・社外のお客様とのコミュニケーションが発生するため、日本語・英語ともに、読み書きおよび会話においてビジネスレベル以上の語学力をお持ちの方 Datadogは、さまざまな立場の人々を大切にしています。誰もが初日から上記の資格をすべて満たすわけではないことは理解しています。それでも構いません。テクノロジーに情熱を持ち、スキルを伸ばしたいと思っている方は、ぜひご応募ください。 利益と成長： 最高のオンボーディング MEDDICとCommand of Messageの営業研修 包括的な企業文化、コミュニティ・ギルドに参加する機会 社内ネットワークのための部門内メンターおよびバディ・プログラム 継続的な専門能力開発、製品トレーニング、キャリアパスの提供 新規雇用株式（RSU）および従業員株式購入制度（ESPP） 手厚く競争力のある福利厚生パッケージ 上記の福利厚生と成長は、雇用国やDatadogでの雇用内容によって異なる場合があります。 #LI-Hybrid About Datadog: Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram , LinkedIn, and Datadog Learning Center. Equal Opportunity at Datadog: Datadog is proud to

As an Enterprise Customer Success Manager, you will be responsible for driving the healthy adoption and positive experience of some of Datadog’s largest and most strategic customers. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Partner with Sales and Technical Solutions to proactively drive adoption from onboarding through to maturity. Own and project manage the on-boarding process for new customers. Discover, own and manage the customer’s success plan. Ensure consistent alignment with decision makers on the impact of their investment in Datadog. Proactively build and maintain targeted relationships with people of influence throughout the customer base. Collaborate cross-functionally with internal Datadog teams (sales, support, enablement, product, finance, and legal). Monitor and analyze usage trends to uncover potential renewal opportunities and risks. Act as the primary owner of customer adoption and health. With demonstrated understanding of observability and security platforms, align customers technical and business objectives to our platform offerings Who You Are: 3+ years in a Customer Success or Account Management role in B2B SaaS. Experience working with a portfolio of accounts that included large Enterprise. Experienced in driving discovery to understand your customers key pain points, objectives and priorities. Excellent in communicating complex concepts and aligning them to the pains and objectives of your customers. Experienced in shifting your message effectively to align with the expectations of the audience. You’re excited to work in a fast paced environment, where you’re expected to consistently develop your skill set and play an active role in the development of the team’s best practices. Able to t

About the team OpenAI’s Enterprise Go-To-Market organization helps the world’s largest companies adopt and scale our AI platform across their business—from ChatGPT Enterprise to our developer platform and APIs. In Japan, we partner with leading organizations across industries including Financial Services, Manufacturing, Life Sciences, Retail, and Technology to build new AI-powered customer experiences, transform operations, and reimagine how work gets done. As adoption accelerates through pilots, experimentation, and developer-led use cases, the GTM team turns that momentum into durable, enterprise-wide deployments. Sales Development sits at the front of this motion—where technical curiosity becomes executive engagement and OpenAI’s enterprise relationships begin. About the role We are hiring a Sales Development Manager, Japan to lead and develop a team of SDRs supporting our enterprise business in Japan. Reporting into Sales Development leadership, this role will be responsible for coaching and developing a high-performing team focused on generating qualified pipeline and creating strategic opportunities across some of Japan’s largest and most influential organizations. This is a foundational front-line leadership role within OpenAI’s Japan GTM organization. You will help define how we engage prospective customers in the Japanese market, convert product and developer interest into enterprise conversations, and build repeatable outbound and inbound motions that reflect the unique dynamics of enterprise selling in Japan. You will partner closely with Japan Sales leadership, Account Directors, Marketing, Solutions Engineering, Partnerships, and Strategy & Operations, while connecting our Japan go-to-market motion with OpenAI’s broader regional and global strategy. In this role, you will Lead, coach, and develop a team of SDRs supporting Large Enterprise, Strategic Accounts, and key industry verticals across Japan Drive high-quality pipeline generation through outb

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your Opportunity We are seeking a proactive and detail-oriented Associate HRBP to join our team in Tokyo. In this role, you will be responsible for the day-to-day HR operations and provide essential support across the entire employee lifecycle. You will work closely with the local management team to ensure a positive work environment while maintaining compliance with Japanese labor standards. This role is critical in ensuring a positive employee experience and supporting our growth in the Japanese market. Beyond compliance, you will act as a cultural bridge and a dedicated local resource, ensuring our Tokyo team feels connected to our global mission while fostering a collaborative and effective team environment. This is an excellent opportunity for an HR professional looking to grow their career in a dynamic, international environment. Key Responsibilities Performance Management Partners with HRBP to advise managers and employees on all aspects of the New Relic performance management process both informal and formal. Provides guidance to the business on the appropriate solutions while taking into account New Relic’s policies as well as local laws and regulations. Support on the content of written and verbal informal performance feedback, coaching plans, and/or behavioral/formal improvement plans Employee Relations (ER) Conducts ER investigations as a lead and/or support aligned with New Relic’s policies as well as local laws and regulations. Re

Assoc Director, Cell Therapy Account Management — Japan - Tokyo. Apply via Workday.

About the team OpenAI’s mission is to ensure artificial general intelligence (AGI) benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one organization. In pursuit of this mission, our Go-To-Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team includes Sales, Solutions, Support, Marketing, and Partnerships professionals who work together to create valuable solutions that help bring AI to as many users as possible. About the role OpenAI is seeking a highly motivated and experienced Account Director to join our Startup Go-To-Market team. You will play a critical role in owning relationships with top startup customers and supporting them in successfully building on the OpenAI platform. Many of the most disruptive and category-defining AI applications are being created by startups. The Startup Go-To-Market team's mission is to help startups harness the power of OpenAI’s technology to drive these advances. You will support startups in building effectively with OpenAI’s APIs, SDKs, and applications while providing access to OpenAI’s technical expertise and networks to help accelerate their progress. This role is a mixture of technical understanding, vision, partnership, and strategy. You’ll be responsible for serving as the primary relationship owner for a range of strategically important startup customers. You’ll also work cross-functionally with product, research, engineering, support, and technical solutions teams to help customers get the most out of our models. This role will be based in Tokyo . In this role, you'll: Manage a portfolio of startup accounts, developing and executing strategies for comprehensive account management. Partner with AI Deployment Engineers to drive successful technical engagements with startups. Own consumption and contracted revenue targets while managing revenue fo

As a Customer Success Associate, you will focus on the long term strategic relationship with our customers, drive adoption, and identify growth opportunities across a high volume of Datadog customers to ensure successful product use and retention. You’ll be an advocate for the customer internally and focus on providing a positive experience for a high volume of accounts. Associates follow a well-defined methodology to identify the customer’s unique needs and clearly convey the value of the Datadog product. As we scale our Customer Success team, furthering personal development and team success is a top priority. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them What You’ll Do: Identify target opportunities, manage the full sales cycle and proactively build strategic relationships with customers and focus on retention. Manage requests from your book of business such as but not limited to technical support escalations, billing questions, documentation/enablement requests to ensure a positive customer experience Pivot account management strategy based on different customer requirements and needs seamlessly and efficiently Act as an advisor to customers to ensure they’re leveraging the solution effectively Monitor and identify usage trends to uncover renewal risks and support greater adoption rates Collaborate cross-functionally with internal Datadog teams (support, product, finance, and legal) Who You Are: Customer-minded, always trying to provide the most value possible Driven and motivated by a career in sales with a strong desire to grow a career in Customer Success. A strong communicator (written and verbal) with excellent attention to detail Experienced in independently negotiating contract terms and overcoming pricing objections for up-sell/cross